TourRadar Reviews 

10,200
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 1,425 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the booking process for being easy, smooth, and efficient, often highlighting its clear layout and straightforward nature. People frequently commend the staff for their helpfulness, friendliness, and patience, noting their dedication to custom-fitting tours and providing excellent service. Reviewers also appreciate the prompt and timely responses from staff, ensuring their questions and concerns are addressed quickly. However, some customers noted issues with tour operators, mentioning poorly organized trips or services not delivered as booked. A few also found customer support difficult to reach or perceived as unhelpful when problems arose.

What people talk about most

Booking process

Clients share positive opinions on the booking process, with many reviewers finding it easy and... See more

Staff

Customers had positive experiences with staff, consistently describing them as responsive, helpful, and... See more

User experience

Users describe positive interactions with user experience, consistently finding the booking process easy,... See more

Response time

Reviewers highlight positive aspects of response time, with many customers praising the fast and prompt... See more

Service

Consumers find service to be positive, with many reviewers highlighting fast responses and helpful support... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Well laid out booking process very informative about what is and isn’t included which is very important to avoid those on the day shocks. Overall hope the experience of the tour is as pleasing as th... See more

Company replied

Rated 5 out of 5 stars

We booked a bespoke tour for 2 as one of us uses a manual wheelchair. Amit our agency contact was very good and patient in accommodating our various requests and timetable. If the tour is as good a... See more

Company replied

Rated 5 out of 5 stars

I had the opportunity to visit Northern India including the Taj Mahal. My driver was excellent. His name was Pradeep Singh. He was very patient and did his best to find the cleanest washroom while... See more

Company replied

Rated 5 out of 5 stars

Easy to book. Greatest difficulty I had was so many options of tours. Being Able to connect to actual tour operators is a bonus unlike some other websites. Tour radar operators also go to talk abou... See more

Company replied


Company details

  1. Travel Aggregator
  2. Bus Tour Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Tour Agency

About TourRadar

Written by the company

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

10K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(10,200)

1,317 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

We have come back to Tour Radar after…

We have come back to Tour Radar after using the in Egypt in 2025. We were really impressed with how we were looked after, so happy to be booking again for 2027.

August 19, 2025
Unprompted review
TourRadar logo

Reply from TourRadar

Hi Sue,

Thank you for returning to TourRadar! We're delighted to hear about your earlier positive experience in Egypt and thrilled to have you back for your next adventure. With over 50,000 adventures to choose from, we're excited to help create another memorable journey for 2027.

Warm regards,  
The TourRadar Team

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Rated 5 out of 5 stars

Well laid out booking process very…

Well laid out booking process very informative about what is and isn’t included which is very important to avoid those on the day shocks. Overall hope the experience of the tour is as pleasing as the booking process? Only time will tell !

July 25, 2026
Unprompted review
TourRadar logo

Reply from TourRadar

Hi Chris,

Thank you for highlighting the clarity of our booking process. It's encouraging to hear that the additional details helped you avoid any surprises. With access to adventures in 160+ countries, we're optimistic your journey will be as satisfying as your booking experience.

Until next time,  
The TourRadar Team

Rated 5 out of 5 stars

TourRadar Easy to Use

TourRadar is easy to navigate and provides many travel options to consider. The reservation process was easy to complete.

July 24, 2026
Unprompted review
TourRadar logo

Reply from TourRadar

Hi Kathy,

Thank you for your awesome feedback! We're delighted to hear you found our platform and reservation process straightforward. With 160+ countries to explore, we hope you discover your next great adventure with us soon.

Until next time,  
The TourRadar Team

Rated 5 out of 5 stars

Very easy booking

Very easy booking. Have travelled with TourRadar before. Very good

July 24, 2026
Unprompted review
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Reply from TourRadar

Hi Ann,

Thank you for being a returning traveler and for your wonderful feedback! We're thrilled to hear that our easy booking process continues to meet your needs. With access to adventures in 160+ countries, we're excited to help you find your next journey when you're ready.

Have a great adventure,  
The TourRadar Team

Rated 3 out of 5 stars

Difficult for system to accept debit card

The online booking process was very easy. However it took a couple of attempts to get the system to accept my bank card, I eventually had to go through PayPal.

July 23, 2026
Unprompted review
TourRadar logo

Reply from TourRadar

Hi Anna,

Thank you for sharing your experience. We're pleased to know the booking process felt easy on our platform. We understand the frustration with the card issue, and using PayPal is a handy alternative some travellers find useful. Our 24/7 Travel Experts are always here if you need assistance with future bookings, and in the meantime we have requested more information through TrustuPilot to investigate what happened here.

Kind regards,  
The TourRadar Team

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Rated 5 out of 5 stars

Responsive TourRadar Staff

The TourRadar people responded to my many requests for information within minutes. The advice they provided was very helpful and helped me to book the trip efficiently.

July 22, 2026
Unprompted review
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Reply from TourRadar

Hi Daniel,

Thank you for your kind words! It's fantastic to hear that our Travel Experts were able to respond swiftly to your requests and provide helpful advice. That's exactly what we're here for. When you're ready to embark on your next adventure, our team is available 24/7 to assist.

Safe travels,  
The TourRadar Team

Rated 5 out of 5 stars

good prices

good prices, discount codes, credits for taking pix. It takes a long time to get through to someone on the phone, but they are helpful and friendly. Many different types of tours to choose from

July 22, 2026
Unprompted review
TourRadar logo

Reply from TourRadar

Hi there,

Thank you for your feedback! We're delighted you found value in our prices, discount codes, and credits for photos. With adventures to over 160+ countries to choose from, there truly is something for everyone. We appreciate your patience with phone wait times, and it's great to know our team was helpful and friendly once connected.

Best regards,  
The TourRadar Team

Rated 4 out of 5 stars

Easy booking process

Easy booking process. Waited a few hours to get back after sending messages online but worth the wait.

July 15, 2026
Unprompted review
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Reply from TourRadar

Hi Fanny,

Thank you for your feedback! We're glad you found the booking process easy and appreciate your patience while waiting for our response. Our 24/7 Travel Experts are committed to ensuring your experience is always worthwhile. We look forward to assisting you with future adventures.

Adventure awaits,  
The TourRadar Team

Rated 5 out of 5 stars

Easy to use website

July 22, 2026
Unprompted review
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Reply from TourRadar

Hi Andrew,

Thank you for sharing your positive experience! We're glad to hear you found using our website simple. With over 50,000 organized adventures available, our platform is designed to make planning your next adventure simple and efficient. We look forward to helping you explore more adventures in the future.

Warm regards,  
The TourRadar Team

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Rated 5 out of 5 stars

Booking is very easy because all requested info is clearly indicated

Booking is very easy because all requested information is clearly indicated on booking screens and there are many tour departure dates to choose from

July 21, 2026
Unprompted review
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Reply from TourRadar

Hi Don,

Glad the booking screens made everything clear, and that so many departure dates gave you real choice. With adventures in 160+ countries, there's always a good spread of dates to plan around.

Happy Travels,
The TourRadar Team

Rated 5 out of 5 stars

It was easy to search trip options and…

It was easy to search trip options and then make a booking

July 21, 2026
Unprompted review
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Reply from TourRadar

Hi Dale,

So glad searching through your options and booking felt easy. Our Wishlist feature makes comparing adventures even simpler for next time.

Happy Travels,
The TourRadar Team

Rated 5 out of 5 stars

I have spoken to the ladies on the…

I have spoken to the ladies on the phone on two different occasions and they have both been very helpful due to my booking being in USD. All booked now and transferred into AUD.

July 20, 2026
Unprompted review
TourRadar logo

Reply from TourRadar

Hi Linda,

Thank you for sharing your experience! It's fantastic to hear our team was able to assist you seamlessly with the currency conversion for your booking. With 24/7 support, we're always here to help with any questions or needs. We look forward to being part of your next adventure.

Happy Travels,  
The TourRadar Team

Rated 5 out of 5 stars

Booking was easy and prompt

July 18, 2026
Unprompted review
TourRadar logo

Reply from TourRadar

Hi Mariam,

Thank you for your lovely feedback! We're pleased you found the booking process easy and efficient. With our user-friendly platform, organizing your next adventure is a breeze. We’re looking forward to assisting you on your future journeys!

Have a great adventure,  
The TourRadar Team

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Rated 5 out of 5 stars

Great lady whom help me in Australia

Great lady whom help me in Australia. She done everything without no time.

July 18, 2026
Unprompted review
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Reply from TourRadar

Hi Sarath,

Thank you for sharing your positive experience! We're glad to hear that our team member in Australia was able to support you efficiently. With support available from our 24/7 Travel Experts, we're here to assist you whenever you need. We look forward to helping you plan your next adventure!

Warm regards,  
The TourRadar Team

Rated 5 out of 5 stars

An Unforgettable Moroccan Adventure

We had a fantastic experience booking our Morocco trip through TourRadar. The entire process was straightforward, well organised and easy to manage from start to finish.

The itinerary gave us a brilliant mix of culture, scenery, history and local experiences, and it allowed us to see so much more of Morocco than we would have managed by organising everything ourselves. Communication before the trip was clear, and we always knew where we needed to be and what was included.

Morocco was an unforgettable destination, and the tour made the experience feel both adventurous and stress-free. We came home with amazing memories and would happily use TourRadar again for another trip.

Highly recommended for anyone who wants to explore Morocco without the hassle of arranging every detail themselves.

Nicola & Padraig – Two for the Row’d

November 16, 2025
TourRadar logo

Reply from TourRadar

Hi Nicola & Padraig,

Thank you for your enthusiastic review of your Morocco adventure! We're pleased to hear that our organized approach made your exploration feel both adventurous and stress-free. With adventures in over 160 countries, there's always more to discover with us. We look forward to helping you create more amazing memories on your next trip.

Safe travels,  
The TourRadar Team

Rated 1 out of 5 stars

Disapointing first experience

Unprofessional conduct from the word go. As a new user i subscribed to their newsletter and in return I got a Promo code for 25euro off my trip. The Code didn't work . Sent a request to the service desk and Sylvia replied to me that the promo code is only valid for tours that cost over 1200 euro per person, needless to say that in my case it was over 1500 euro per person. Then in her email she said "I see that you already have a €50.00 welcome sign-up travel credit available on your TourRadar account". This never happened as I at the end I paid the nominal price. Thus I am utterly disappointed.

July 17, 2026
Unprompted review
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Reply from TourRadar

Hi Bev,

We regret to hear about your frustrating experience with our promo code process. It seems there was a misunderstanding regarding the promotional offer, and we're committed to resolving this with you. Our team will review your case further to provide clarification and ensure you receive the correct credits, however we can confirm that your new tour booking has already been discounted. Thank you for bringing this to our attention so that we can improve.

Kind regards,  
The TourRadar Team

Rated 5 out of 5 stars

I had the opportunity to visit Northern…

I had the opportunity to visit Northern India including the Taj Mahal. My driver was excellent. His name was Pradeep Singh. He was very patient and did his best to find the cleanest washroom while on the roads from one city to the next.

I hope I get to see him again when I decide to visit Southern India. I don’t hesitate to give him a 6 stars reviews because he deserves it.

My niece Lydia was with me for the unforgettable trip. He was very kind to her.

July 1, 2026
Unprompted review
TourRadar logo

Reply from TourRadar

Hi Marie,

Thank you for sharing your incredible journey to Northern India with us! We're delighted to hear that Pradeep made your experience memorable with his kindness and attentiveness. Our network of 2,500+ adventure operators is committed to ensuring you have the right fit for unforgettable adventures. We hope to welcome you back for your Southern India trip soon.

Have a great adventure,  
The TourRadar Team

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Rated 5 out of 5 stars

I booked a five day tour of Morocco…

I booked a five day tour of Morocco with Moroccan best tours I found them through tour radar I worked exclusively with Nabil who spent much time custom fitting the tour to our needs .I was very impressed he was thorough he was pleasant and he developed a perfect tour for us I highly recommend Moroccan best Tours

July 17, 2026
Unprompted review
TourRadar logo

Reply from TourRadar

Hi Mary,

Thank you for the enthusiastic review! We're thrilled to know Nabil provided such an in depth and personalized experience for your adventure in Morocco. With over 2,500 adventure operators, we're proud to connect travelers with experts who truly tailor trips to individual needs. We look forward to assisting with your future adventures!

Warm regards,  
The TourRadar Team

Rated 4 out of 5 stars

Easy booking process

Very easy booking process. We found a tour close to our requirements and were able to tailor it to suit. Our consultant was very responsive, replying 5 or 6 times across a single day with updates to our requests

July 16, 2026
Unprompted review
TourRadar logo

Reply from TourRadar

Hi Jeremy,

Thank you for sharing your experience! It's wonderful to hear that the booking process was simple and that our travel expert was so responsive throughout your planning. With options to tailor and customize, we aim to meet diverse traveler needs. We hope to see you again for another adventure soon.

Safe travels,  
The TourRadar Team

Rated 5 out of 5 stars

TourRadar is a great option for booking…

TourRadar is a great option for booking tours. Plenty of choices depending on you your travel style. Good customer service as well.

July 16, 2026
Unprompted review
TourRadar logo

Reply from TourRadar

Hi Kylie,

Thank you for taking the time to share your experience! We're delighted to hear that you enjoyed the variety of adventures suited to different travel styles and appreciated our customer service. With over 2,500 adventure operators, we aim to provide outstanding support and a perfect fit for every traveler.

Happy Travels,  
The TourRadar Team

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