Well laid out booking process very informative about what is and isn’t included which is very important to avoid those on the day shocks. Overall hope the experience of the tour is as pleasing as th... See more
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Review summary
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What people talk about most
Reviews shaping this summary
We booked a bespoke tour for 2 as one of us uses a manual wheelchair. Amit our agency contact was very good and patient in accommodating our various requests and timetable. If the tour is as good a... See more
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I had the opportunity to visit Northern India including the Taj Mahal. My driver was excellent. His name was Pradeep Singh. He was very patient and did his best to find the cleanest washroom while... See more
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Easy to book. Greatest difficulty I had was so many options of tours. Being Able to connect to actual tour operators is a bonus unlike some other websites. Tour radar operators also go to talk abou... See more
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Company details
About TourRadar
Written by the company
TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly
connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+
adventures in more than 160 countries globally.
With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.
Vision
TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.
Mission
TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.
Organized Adventures: What are they?
A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.
With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.
Vision
TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.
Mission
TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.
Organized Adventures: What are they?
A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.
Contact info
Kärtner Ring 5-7, Top 304-306, 1010, Vienna, Austria
- www.tourradar.com
4.5
Excellent
10K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I had a great experience booking my…
I had a great experience booking my tour. I sent a few messages asking for clarification and had responses in no time at all.
June 24, 2026
Unprompted review
Reply from TourRadar
Hi Gillian,
Thank you for your great review! We're delighted that you had a seamless booking experience and that your inquiries were swiftly addressed. With our 24/7 Travel Experts, we're committed to making your adventure planning as smooth as possible. We look forward to welcoming you back for your next adventure.
Best regards,
The TourRadar Team
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Badly organized and not the day tours we paid for
We booked a tour called Classic England, operated by Click Tours and advertised as a group tour, - four nights in a hotel in London and three day tours from London. We expected to be part of a group and there would be a pick up from the hotel for the day tours. That was not the case. For every tour we had to travel for 35 minutes, - take a bus and walk with a lot of stress if the bus would be late and we would miss the tour. We could not enjoy the breakfast which was included because the breakfast did not start not until 7:30 and we needed to leave the hotel at 7 for the tours. Than Click Tours which operated the tour changed the itinerary so we did not get to do the day tours which were originally in the program. The tour the second day was cancelled and we got a WhatsApp message where we could choose between other tours instead of the one which was cancelled, which we did. The third day our tour was also cancelled without notice and we were signed up for a similar tour. In the three days we visited both Stonehenge and Oxford two times. Click Tours did not even offer any compensation. Luckily we had different guides for the places we visited two times and they were both very good. I think the price for the tour is a rip-off because the way it is organized I could have booked the hotel in London on Booking and the tours directly from Golded Tours for half the price. I tried to contact the organisers several times through WhatsApp and never got an answer.
February 4, 2026
Reply from TourRadar
Hi Juliana,
Thank you for sharing your detailed feedback. I understand the distress and inconvenience caused by the itinerary changes and communication issues with Click Tours. It's encouraging to hear that the tour guides were enjoyable. Our team is committed to supporting our travelers, and I have made sure that someone will be in touch to address your specific concerns. We aim to connect adventurers with memorable experiences, guided by our 24/7 Travel Experts.
Safe travels,
The TourRadar Team
Booking with TourRadar was easy and…
Booking with TourRadar was easy and smooth. There are thousands of tours which can be found on the site, with various tour operators, hence more choices
June 23, 2026
Unprompted review
Reply from TourRadar
Hi Joanna,
Thank you for your fantastic review! We're delighted to hear you had a simply booking experience. With adventures in 160+ countries, there are exciting choices for everyone. We look forward to helping you explore more adventures soon.
Happy travels,
The TourRadar Team
Guides were awesome
Guides were awesome, prompt, knowledgeable and most enjoyable! Northern lights were awesome!
August 30, 2025
Reply from TourRadar
Hi Linda,
Thank you for your wonderful review! We're thrilled to hear about your positive experience with our awesome guides and you were fortunate to see the Northern Lights! With our 50,000+ organized adventures, we're excited to help plan your next unforgettable journey.
Keep Exploring,
The TourRadar Team
Reply from TourRadar
Hi Anna,
Thank you for your fantastic review! We're delighted to hear you found the process swift and simple. With over 2,500 adventure operators to choose from, we're thrilled to provide hassle-free experiences. We look forward to your next adventure with us.
Warm regards,
The TourRadar Team
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I will never ever touch or trust…
I will never ever touch or trust TourRadar again!!! For the past few days, I have been trying to cancel an ill thought trip that I booked with G Adventures THROUGH TourRadar. Unbelievable but they gobbled my deposit of $330.02 the minute I signed up, without informing me that the amount is non-refundable. Not only this, they failed multiple times to communicate and upload my bookings - without this, there was nothing I could do to cancel the trip. Awful way to do business and most effective trick to turn your customers away, TourRadar. You have done it!!! Sayonara
June 17, 2026
Unprompted review
Reply from TourRadar
Hi Meyung,
Thank you for sharing your feedback. We can understand how frustrating it must have been to experience delays with your booking information while also trying to manage a cancellation request, especially when timing was important. As an Organized Adventure Platform working with 2,500+ trusted operators worldwide, transparency and clear communication are essential to us, and our team will be reviewing the concerns you've raised regarding booking uploads, communication, and cancellation terms. Thank you for bringing this experience to our attention.
Kind regards,
The TourRadar Team
book easy
The booking experience was quick and easy
everything was straight foward
June 17, 2026
Unprompted review
Reply from TourRadar
We appreciate your feedback!
We're thrilled that you found the booking process quick and easy. As the largest online selection of multi-day organized adventures, TourRadar aims to make discovering and booking unforgettable trips as seamless as possible. We can't wait to be part of your next journey.
Thank you, The TourRadar Team
things that need to be fixed
T here was nobody to meet us at airport ,there was mix up on dates for battle of the bulge that only goes on Saturdays the guide told us. then the tour of Antwerp was canceled the fill in was a chocolate
works which only lasted one hour. The Hotel was fine but was a long way from the boarding spot at least 30 to 45 min, other than that was lovely trip
April 3, 2026
Reply from TourRadar
Hi Jennifer,
Thank you for your feedback and sharing the lovely aspects of your trip. I understand how the mishaps with the airport pick-up and itinerary could impact your experience. Our team will reach out to discuss these concerns and support you. With our 24/7 Travel Experts, we're here to make your adventure planning smooth and enjoyable.
Safe travels,
The TourRadar Team
I am still waiting for any emails with…
I am still waiting for any emails with receipts
June 15, 2026
Unprompted review
Reply from TourRadar
Hi Heidi,
Thank you for sharing your experience. We understand how reassuring it is to have your booking confirmation arrive promptly, and we want to help get this sorted for you. Having reviewed your booking, it looks like your email provider is currently blocking our messages, which is why the confirmation hasn't reached you.
We can either update the email address on file or talk you through unblocking us, whichever is easier for you. Please give our team a call and we'll take care of it together. We're available 24/7.
Kind regards,
The TourRadar Team
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It's an expensive experience...
It's an expensive experience...this is my third trip with TourRadar...very user friendly payment portal. Hope for another good trip.
June 17, 2026
Unprompted review
Reply from TourRadar
Hi Karen,
Thank you for your wonderful review! We're thrilled to have you as a loyal traveler and glad you enjoy our user-friendly portal. With adventures in 160+ countries, we're excited to help plan your next thrilling journey.
Safe travels,
The TourRadar Team
Excellent Agent for travelling around…
Excellent Agent for travelling around the world, I booked a tour 7 Days to Viet Nam, it is fantastic tour to Ha Noi, Ha Long Bay, Hoi An, Da Nang and more. It is easy to book. Special Hannah completed update with my journey. The tour Guiders did very good jobs speaking English and Vietnamese fluently. I suggest anyone who wants travelling to Viet Nam or anywhere around the world. searching and booking on Tour Radar is the best Agent.
May 31, 2026
Unprompted review
Reply from TourRadar
Hi Mao Farrell,
Thank you for your excellent review! We're delighted that you enjoyed your adventure to Vietnam. It's wonderful to hear Hannah provided such great service and that our tour guides impressed with their language skills. With our Best Price Guarantee, we're thrilled to be your top choice for global adventures.
Adventure awaits,
The TourRadar Team
Booking a bespoke tour taking account of a wheelchair user
We booked a bespoke tour for 2 as one of us uses a manual wheelchair.
Amit our agency contact was very good and patient in accommodating our various requests and timetable.
If the tour is as good as Amit's service then we will be more than happy.
The booking arrangement through Tour Radar allowing payment over a period is excellent and easily administered.
June 14, 2026
Unprompted review
Reply from TourRadar
Hi Brian,
Thank you for your thorough review anf for booking with TourRadar! We're delighted to hear Amit provided excellent service and that you're pleased with our Payment Plans. We look forward to welcoming you back for more adventures.
Best regards,
The TourRadar Team
Reply from TourRadar
Hi John,
Thank you for your great review! We're glad you found the process easy and straightforward. With our Best Price Guarantee, you can always explore adventures with confidence. We hope to welcome you back for more exciting organized adventures.
Happy Travels,
The TourRadar Team
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Credit Card.
I wanted to use 2 different credit card, cause it was 2 families traveling but we could not spilt the payment.
June 10, 2026
Unprompted review
Reply from TourRadar
Hi Tara,
Thanks so much for your feedback, and for booking with us!
While we aren't able to split a single booking across two credit cards, groups travelling together can place separate bookings and pay on their own cards — just note in each that you're travelling as a group. And where a deposit is paid rather than the full amount upfront, co-travellers can be invited to pay toward the remaining balance on their own cards before final payment is due.
We hope these options help next time, and with 50,000+ adventures to choose from, we'd love to welcome your families back.
Have a great adventure,
The TourRadar Team
Reply from TourRadar
Hi Suraj,
Thank you for your fantastic review! We're delighted to hear that you find our app very good and appreciate the security of our payment process. With over 50,000 organized adventures to choose from, we invite you to explore even more thrilling experiences in the future.
Warm regards,
The TourRadar Team
I tried to book on line but as an end…
I tried to book on line but as an end result, rang and booked over the phone
June 10, 2026
Unprompted review
Reply from TourRadar
Hi Graeme, thank you for your feedback.
We're pleased to hear you were able to complete your booking with the help of our Travel Experts. We understand the online booking process didn't fully meet your needs on this occasion, and your comments help us continue improving the experience for future travelers. With 24/7 support, we're always here to assist when needed.
Kind regards,
The TourRadar Team
Terrible organisation
I have found them to be the worst travel company i have ever dealt with
You are not dealing with tour radar but a third party company. I am on my second day of tour of Greece and have no idea what is happening. I rang the third party company some time ago the said they would ring back, has not happened and now won't answer their phone. I have no idea what is happening tomorrow and can t contact anyone to help me.
June 10, 2026
Unprompted review
Reply from TourRadar
Hello K,,
Thank you for taking the time to share your feedback. We can understand how stressful it must be to be on an organized adventure and feel unsure about what comes next, especially when you're unable to reach the operator for support. As an Organized Adventure Platform connecting travellers with more than 2,500 trusted operators worldwide, we take concerns like this seriously. As we have been unable to locate your booking from this review, we've reached out directly to request some additional information so we can investigate and assist further.
We appreciate your feedback and hope the remainder of your Greece adventure is a memorable one.
Kind regards,
The TourRadar Team
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Sicily trip for 8
online booking was easy with prompt responses and flexibility with plans
June 8, 2026
Unprompted review
Reply from TourRadar
Hi Cathy,
Thank you for your fantastic review! We're delighted that you found our online booking process easy, with prompt responses and flexibility. With no booking fees, we strive to make your Organized Adventure experience seamless. We hope to welcome you back for more adventures soon.
Safe travels,
The TourRadar Team
Easy to Book…
It was easy to book and answers to questions were generally accurately answered in an acceptable time.
May 18, 2026
Unprompted review
Reply from TourRadar
Hi Carl,
Thank you for your excellent review! We're thrilled to hear how easy you found the booking process. Our team is always ready to assist with 24/7 Travel Experts at your service. We look forward to welcoming you on another exciting organized adventure soon.
Warm regards,
The TourRadar Team
I have always found Tour Radar easy to…
I have always found Tour Radar easy to navigate (3 trips). When looking at options it would be good to have a way or know the way to log in with google without reverting to a previous email.
June 7, 2026
Unprompted review
Reply from TourRadar
Hi Sandie,
Thank you for sharing your experience and for being a returning adventurer with TourRadar. We're pleased to know you find our platform easy to navigate, and appreciate your feedback regarding log in options. We will ensure this is passed to the relevant team. Explore our diverse adventures in 160+ countries on your next organized adventure.
Have a great adventure,
The TourRadar Team
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