TRACKERSHOP LTD Reviews 

4,717
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 733 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff and installation engineers for their exceptional professionalism, friendliness, and clear, detailed explanations provided throughout the entire process. Many people also highlight the high quality of the security products, quick appointment scheduling, and the seamless purchasing journey from start to finish. Some reviewers were not happy with the communication and the noticeable lack of proper support regarding after-sales services. Consumers mentioned experiencing frustrating schedule delays, exceptionally long hold times when calling offices, and difficulties getting timely responses or resolutions for urgent inquiries.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, knowledge, and efficiency.... See more

Service

Clients share positive opinions on service, highlighting prompt appointments and efficient installations.... See more

Product

Reviewers highlight positive aspects of product quality, noting they received detailed walk-throughs and... See more

User experience

Users describe positive interactions with user_experience, highlighting seamless purchasing and fast,... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting staff who are knowledgeable and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I contacted Trackershop to purchase a tracker/ghost immobiliser/dashcam package for my new car. I spoke to Yas who was very helpful, he talked me through various options so that I selected the right... See more

Rated 5 out of 5 stars

Mike was superb, rang my prior to visit to offer a time slot. Arrived on time, explained what he was doing & why did the instillation in a certain way. Once fitted he demonstrated how the system a... See more

Rated 5 out of 5 stars

Genuinely a great group of people. I made several changes to my order over a few weeks before installation and all handled well. My installation engineer, Edson, was super knowledgeable which was go... See more

Rated 5 out of 5 stars

I was very impressed that Edson arrived very promptly and within an hour all was installed and he took me through the process. Very clever tech and hopefully will be the difference between keeping my... See more


Company details

  1. GPS Supplier
  2. Applicant Tracking System
  3. Car Alarm Supplier
  4. Car Security System Installer

Written by the company

Trackershop is the leading online retailer for your GPS tracker requirements providing the most accurate and cost effective products available on the market. Whether you need insurance approved trackers, a fleet tracking system or devices to help you monitor and secure any assets, Trackershop offer the most comprehensive range of GPS tracking products and services.


Contact info

4.8

Excellent

TrustScore 5 out of 5

5K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 86% of negative reviews

Typically replies within 48 hours

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4.8

All reviews

(4,717)

721 reviews in the last 12 months

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Rated 5 out of 5 stars

Highly recommended Company

Highly recommended Company. yasar was brilliant understood my tracker needs. Very professional company knowledgeable on all all the trackers

August 17, 2026
Unprompted review
Rated 5 out of 5 stars

Tracker/Immobiliser/Dashcam Package

I contacted Trackershop to purchase a tracker/ghost immobiliser/dashcam package for my new car. I spoke to Yas who was very helpful, he talked me through various options so that I selected the right package for me.

All in all a very positive phone call, Yas provided the right service in a friendly 'chatty' manner. I would recommend this company.

August 17, 2026
Unprompted review
Rated 5 out of 5 stars

Ghost 2 immobiliser with (Edson Dias)

I highly recommend Edson Dias for vehicle security installations. He fitted a Ghost II immobiliser on my car today and did an amazing job. Edson is extremely professional, friendly, and knowledgeable. He took the time to ensure everything was done properly and working perfectly. Top-tier service!

August 15, 2026
Unprompted review
Rated 5 out of 5 stars

Superb all round

I ordered a tracker/immobiliser for my car as well as a dash cam. Ordering was so easy. Once my order was placed it didn't take long for trackershop to contact me to make arrangements for the installation. Liam was the installation engineer who came on 13th August. On the evening of the 12th, Liam sent me a text message letting me know the time he will be with me. He was spot on time! Upon changing my mind and not wanting the dash cam now, Liam kindly cancelled that job and took it with him, saying I'll be refunded. Liam was brilliant because he slowly taught me how to use the immobiliser, change codes etc. He never once made me feel like he was in a hurry and didn't leave until I was completely satisfied. He is definitely someone who wants the best for customers, hence he recommended the right immobiliser for my needs so was changed from the original order to a code using one. I'm glad he did that now! Liam is definitely an asset for his company. Today, 14th, I called trackershop and spoke to a guy called Aaron. I wanted some information. He went out of his way for me and resolved my query, also letting me know that my refund for the dash cam is on it's way. Friendly and helpful indeed. So here we have it.... I am pleased to say that because of these 2 guys, this experience was faultless and a pleasure. I definitely recommend using trackershop for your security devices because of the above plus nothing was a challenge at all. Trackershop will be my first choice if I need anything else in the future.

August 14, 2026
Rated 5 out of 5 stars

Had my Ghost Immobiliser fitted by Mike…

Had my Ghost Immobiliser fitted by Mike G from TrackerShop UK and I couldn’t be happier with the service. Mike was really friendly, professional and clearly knew his stuff. He did a great job and made the whole process easy. It was an added bonus finding out he’s a fellow Man City fan too! 🔵⚽️

August 14, 2026
Unprompted review
Rated 5 out of 5 stars

Friendly, fast, professional and thorough.

I was given a timeslot, then called before my appointment to let me know they were close by. Mike G was professional, friendly and got straight to work.

Mike helped me understand the systems fully and double check that no damage had been caused during installation, before heading off.

Would highly recommend using these guys for your car security.

August 12, 2026
Unprompted review
Rated 5 out of 5 stars

Hassle free sales advice

Fantastic customer service. Glen took the time to help me pick out front and rear dashcams for my two cars. Easy to talk to, knowledgeable, and refreshing to deal with someone who sells you exactly what you need without pushing unnecessary extras. Highly recommend!

August 12, 2026
Unprompted review
Rated 5 out of 5 stars

Great service and incredibly quick installation

Great service, incredibly quick installation, and simple explanation of how it all worked.

Edson Dias was on time, professional, friendly, quick, and complete in his explanation of how it all worked.

I purchased a tracker and an immobiliser and am very happy with the product and the service.

August 12, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service with a smile

This was my third visit to Tracker Shop and as I have experienced on the previous occasions the service was superb again. This time round the person who helped was Yasar Ali.

What a friendly and helpful person he turned out to be. Gave excellent advice and made the process of completing the purchase a breeze.

This is a company that I will return to for any future purchases and therefore do recommend Tracker Shop.

July 23, 2026
Unprompted review

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