Tradebathrooms Reviews 

I visited the Trade Bathrooms showroom upon advise to go and look at what they had after being disappointed elsewhere. I was delighted at the showroom, its stunning. I thought it was a trade place and never realised its open to the public. Its beautifully laid out with so many ideas to realise your dream bathroom. Andy is a lovely professional chap and helped us design all 3 bathrooms to a beautiful finish. He has the patience of a saint. The quote was thorough and the end result was worth it. I feel really proud of what we have and cant wait to show it off. The main bathroom, the ensuite and the downstairs cloak are all fresh, stylish and perfectly finished. The quality of the furniture is outstanding and the tiles are my favourite feature. Just gorgeous. They are not the cheapest, but you get what you pay for. Go check them out. Thanks Andy and the team. 10/10 Ange & Gaz

Apologies to the owners of Tradebathrooms.
My beef was with Trade bathrooms and tiles DE24 8NW.

I have amended to 5 stars for their inconvenience and patience with me.

I have bought three bathrooms from Trade Bathrooms Castleford in the last eight months, one for a rental property and two for my home. Until I went to return items on Saturday, 12/07, the experience went well.
The first Bathroom, the ceiling lats were delivered damaged. They were 4m in length, so they immediately brought a substitute 2.5m length and said they would collect the damaged ones. After three weeks waiting, I took them back with a trailer of my own.
The second Bathroom went ahead with no issues, and I was pleased with the service and also with Andrew, the Salesman, who helped my wife in choosing the package.
The third bathroom followed the same lines. I had to return several items from the 2nd bathroom, again on a Saturday due to work commitments, so I asked Andrew if he could keep the measurements tighter.
The 3rd Bathroom was fitted, and there were four packs of Tiles to be returned, a couple of bags of adhesive and two work tops that were not required.
I returned these in my own vehicle on the Saturday morning despite the fact I have had two knee replacements in the last four months the last one being just over four weeks previously, as i had been given the go ahead to drive I returned the items the tiles were 700 x 450 so quite heavy although I did manage to load with obvious discomfort. I arrived at their premisis at10:00am there was one customer in the shop so I waited until they had been dealt with, I then approached the Manager Mark and said I have some returns, he immediately informed me that due to a recent Company Policy change he they were no longer accepting returns as they were to busy at weekends, even though there was no one waiting, all he had to do was to push the buttton on the roller shutter door. He was still adamant that he would no longer accept returns even though there was no signage present, and I was told that I could bring them back at any time. He said that this was a recent change and they had not put any notices up as of yet. I reminded him that it had taken substantial effort for me to load due to my recovery. He said he would collect from my home. I replied, you told me that before, and I still had to bring them back myself. I also reminded him that I had spent £15,000 with this business in the last 8 months, and now it is too much effort just to push a button for me and that I would offload myself. He was still adamant that it was Company Policy and he would not accept. At that stage, I had to leave as I was so upset that I had to offload the items at home again. Whilst I believe any Company has the right to Company Policies, they must be instigated over a period, giving notice to customers and ensuring they understand. Trade bathrooms collected the Items on the following Tuesday. I was at work at this time, so unless they collected, I had no opportunity even to return unless I took a day off.
Mark the Manager, called me on the following Sunday, asking me to call into the depot so he could give me my refund. After my last encounter with Mark and his attitude I told him that i would never step foot in the premisis again and could he make a card payment over the phone, He told me that due to Company Policy they do not make Card payments over the phone, I replied in suprise that this didnt stop you from taking payments from me in the region of £5000 a time over the phone! again Mark said Company Policy I replied them post me a cheque, Mark replied we dont do that either and again asked me to come in, The way I was disrepected and that I was in obvious dicomformant and that Mark has no empathey or respect for his Customers that i would never set foot in that place again. I also said that my next project is a downstairs wet room and that I would certainly not be purchasing the materials from them. He eventually resolved and made a phone payment. By this stage, I think he realised that I would rather let the £317 go than go to Trade Bathrooms again.
Whilst I believe in supporting Local Independent businesses, I certainly would not recommend Trade Bathrooms, not for their products or Sales, just that the attitude of their Manager, who has no loyalty or is blind to the obvious. He can only quote Company Policies, which have just been implemented with no prior thought or communication.

Called up for some help on the difference between to types of bath - the man I spoke to (so sorry I’ve forgotten your name!) was really helpful. I placed an order online within minutes and it was going to be delivered on the Friday, I realised as soon as I’d organised the delivery date that I was out on Friday but I needed it for the weekend. The two men I spoke to went above and beyond to see if a Saturday delivery was possible. The system wasn’t showing a Saturday delivery but they managed to sort it for me at no extra cost, and it arrived nicely on the Saturday morning. Thank you!

Excellent service from start to finish, great showroom with no pressure whilst browsing, chose them to arrange fitting and Matthew Lancaster from Prestige bathrooms did an amazing job with full strip out and re-fit, highly recommend both Trade bathrooms and their fitter Matthew

Excellent all round experience and great staff and fitters

Our dream bathroom has been more of a nightmare with issues still outstanding over a year later. The fitter that was advised we used (Daryl) don’t touch with a bargepole! Everything delivered on time. The ceiling boards had one broken in half. The tiles had ones chipped. The toilet got replaced twice and we were left without over a weekend. The shower screen was fitted wrong and still leaks. The floor tiles have already got cracked grout that we are still waiting for repair. When you email it takes several for replies. The fitter (Daryl) never gets back to you. We paid 4k for faulty bathroom items and 4.5k to hear more about his entire life rather than his workmanship and I would seriously avoid his Daryl’s electrician as he told me he’s sure he’s a drug dealer (his words not mine). There is more but I feel this information should be more than enough to redirect people to a reputable company.

Brilliant showroom. Staff extremely helpful and very patient with 2 old codgers who were certainly not up to speed with modern bathrooms and fixtures. Helped to design the ensuite bathroom and order everything. We were kept fully informed at all stages delivery and fitting were at the dates stated.
Fitting was carried out efficiently, the fitters being most fastidious, keeping us informed and consulted throughout. Cleaned up every day and just left a superb bathroom at the end. Would highly recommend to anyone.

I can highly recommend Trade bathrooms. They were so helpful with planning and organised our fitters Tom and Dan. Plenty of choice. If you’re looking for a new bathroom definitely have a look

Update: I might have reviewed the wrong company. My review is for trade price bathrooms in Cardiff. I would remove the review but it seems that I am unable to delete it. Apologies to the company that I did review that I haven't had anything to do with.

I brought my bathroom a year ago from Trade Price Bathrooms. It was a good price, and Gavin (who i beleve is the Director) was extremely helpful whilst I was trying to figure out what I needed. My parts arrived on time with just a couple of issues. A couple of the wrong parts were sent, but replaced quickly. These things happen.

The issues came after my bathroom was fitted. My sink overflow started to go black within a matter of weeks and my 'brushed brass' shower started peeling off. I contacted Trade Prices and couldn't get through. I left tens of messages. No one got back to me.

I emailed. No one got back to me. After days and many hours of trying and leaving messages, I got a reply and was told I'd get a replacement part. Nothing came. I waited for weeks being told story after story and eventually received replacement parts that I had to pay to get fitted. I asked Gavin if he'd cover the cost and was told via email that I was deluded. He was so rude to me that I didn't even know quite how to respond.

At this point I contacted Trading standards who had told me that he was in fact liable for the cost. My replacement overflow arrived and went black again within days, and again I had to phone to get another replacement. 3 of the same overflows later and its still the same bad quality.

I suggested then giving me a different brand and have since emailed again because my new shower part started peeling again and I've not heard back.

My assumption is that the Company have grown too quickly and just don't have the resources to offer after sales support and are so overstretched snd overwhelmed that customers are suffering. My recommendation would be to spend the money hiring a dedicated after sales team who are good with people and for Gavin not to deal with the after sales at all. He clearly gets very stressed and then as a by product, is extremely rude and unhelpful.

To conclude, 12 months on, my bathroom already looks awful. Cheap and showing so many signs of wear. I told Gavin about the shower months ago and of course I didn't hear back. I will reluctantly cut my losses and not waste any more energy trying to find a resolution, but be warned.. its not a Company I would recommend or ever use again.

I would definitely recommend trade bathrooms in Castleford. I didn’t have a clue what I wanted before entering the show room but the guys that I’ve spoken to on a few different occasions were all very friendly and helpful. Everything was well explained.
Ryan and Niall came to fit the bathroom and it looks even better than I thought it would. We all love it. I thought it would be a nightmare getting work done in winter but they didn’t cause any disruption at all and were very tidy whilst working. They were all lovely lads. Thank you to all of you.

AVOID THIS COMPANY. They only sell, and then don’t actually do the job! And don’t give the refund! They were due to install bathroom at my guest house today, it was closed specifically for this. No one showed up, when called they said they no longer can fit it this week. I have no guests arriving with the bathroom on the hallway! They won’t take it away and refund either!

Lee and his crew have just finished my bathroom first class job my bathroom look fantastic..thanks lee and his crew..

This is a review of Trade Bathrooms, Castleford, Leeds. I noticed a couple of reviews for other companies on here. If you are going to leave a bad review, at least make sure it’s the right company!! Trade Bathrooms. Not TRADE POINT / STYLE / OR PRICE BATHROOMS!!

My wife and I attended the showroom in Savile Road, Castleford. We had an idea of what we were looking for but the sales person was so dismissive and rude!

I would definitely not recommend Trade Bathrooms. Castleford. Leeds.

Worse company ever stay clear of them customer service is terrible twice I have waited in for workmen for them not to show up they don’t answer there phone most of there posts on fb has an angry face that tells you a lot of people are not happy worse company ever stay clear unless you want to waste your money

There a joke stay well clear from them go else where and don't give them any money when you do that's it all over

I’ve just had my bathroom changed from a dark, cold, unwelcoming room to a fabulous modern bathroom with a radiator fitted. Trade bathrooms were very helpful in the planning and John the fitter did an excellent job, small leak afterwards was very quickly dealt with and I love my new bathroom. I would not hesitate to recommend Trade Batrooms.

New bathroom fitted last week. Our fitter was excellant. No problems at all. Looks fabulous. My husband is an engineer and could not find fault with anything.. Hoping the firm come soon to remove the old bathroom and boxes as expected. And they came and could not have been more helpful. Kenny was our fitter . Full marks to Kenny .

Showroom experience was great, really helpful, listened to what we wanted and advised accordingly, even advised against some products that weren’t reliable like extractor fans with lights. Had to wait 6 months for fitting due to them being very busy but this wasn’t an issue for us.
Took 6 and a bit days to fit the en suite and it looks fantastic. They built a new wall, tiled the bathroom side and arranged for a plastered to do the bedroom side, all new electrics and the result is stunning. We are so happy and will be going back for our main bathroom and cloakroom later in the year. We had some tiles and adhesive left over and there was no issue with returning these for a full refund. Everyone was really helpful and professional. Definitely recommended