Very disappointed. Took three weeks to dry completely and despite following the instructions to the letter, after only two months it’s cracking and lifting up on my patio.
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See what reviewers are saying
Ordered patio joining compound, now 10 days further down the line and still no reply or any indication of when this will be delivered. Most other companies would at least give some sort of notifi... See more
Company replied
Purchased Geofix grouting for patio, 3 items were delivered broken/hard and unable to use. Contacted company and within 3 days had the 3 items replaced and finished off patio with great results. Excel... See more
Received a phone call from Victoria to say that my online purchase had been returned to them and was this item required, yes I replied, ok let me see what I can do, give me 5mins, ok. Received a call... See more
Company replied
Company details
Written by the company
Trade Building Supplies are a national supplier of specialist building products to the trade and people working on their home projects.
Contact info
Units 22-23 , TQ12 3TD, Ipplepen, United Kingdom
- 01626 304 066
- sales@tradebuildingsupplies.co.uk
- www.tradebuildingproducts.co.uk
3.3
Average
643 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ordered 5l of sealant which was well…
Ordered 5l of sealant which was well packed and arrived promptly.
August 17, 2021
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Great service and fast delivery!
August 16, 2021
Very helpful staff and delivered quick…
Very helpful staff and delivered quick highly recommend thanks john
August 10, 2021
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Only received part of the order
Only received part of the order
Not received sika slurry five bags. Already paid for these but there was no explanation of why it has not been delivered. Please action urgently.
Dr Khan
August 6, 2021
Ready for next day delivery....sorry we have no stock.
Placed an order on the 19th July, was told delivery would be by 26th July, nothing turn up so used the online chat to be told order has been picked ready for dispatch on one day delivery. I received an email 29th July saying there was a delay by the supplier in stock replenishment!?! How does that work?
TBP/120123336
August 4, 2021
Unprompted review
Reply from Trade Building Supplies
We are sorry to see this John, if you could provide an order reference then we can look into this in more detail for you.
Kind regards,
Trade Building Products
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Good price but haven't delivered
Several weeks ago I ordered 2 X PU glue at a competitive price. The product has still not arrived.
August 1, 2021
Unprompted review
Reply from Trade Building Supplies
Hi Roger,
Thanks for your review.
We apologise about the delay we faced in getting your order across to you.
I'm pleased to see that your glue has since arrived and you are happy with both the price and the product.
Kind regards,
Trade Building Products
Reply from Trade Building Supplies
Hi Janet,
Thanks so much for your review.
We look forward to receiving future orders from you soon.
Kind regards,
TBP
Excellent service
Excellent service, fantastic product and fast delivery. Cannot fault at all
July 28, 2021
Reply from Trade Building Supplies
Hi,
Thanks so much for your review.
We look forward to receiving future orders from you soon.
Kind regards,
TBP
Excellent prompt service thankyou
July 28, 2021
Reply from Trade Building Supplies
Hi Chris,
Thanks so much for your review.
We look forward to receiving future orders from you soon.
Kind regards,
TBP
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My first time buying from Trade…
My first time buying from Trade Building Products.
Compared to other retailers their prices are very good and delivery was just a few days.
Excellent service - I will be back for more.
Thank you.
July 27, 2021
Reply from Trade Building Supplies
Hi Mr Roberts,
Thanks so much for your review.
We look forward to receiving future orders from you soon.
Kind regards,
TBP
Communication and customer service…
Communication and customer service excellent. The product is highly recommended. Only dropped a star because delivery took longer than expected
July 27, 2021
Reply from Trade Building Supplies
Hi,
Many thanks for your review!
We look forward to receiving future orders from you soon.
Kind regards,
Trade Building Products
Very good service
July 27, 2021
Reply from Trade Building Supplies
Hi,
Many thanks for your review!
We look forward to receiving future orders from you soon.
Kind regards,
Trade Building Products
Reply from Trade Building Supplies
Hi Ralph,
Many thanks for your review!
We look forward to receiving future orders from you soon.
Kind regards,
Trade Building Products
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Reply from Trade Building Supplies
Hi Iain,
Many thanks for your review!
We look forward to receiving future orders from you soon.
Kind regards,
Trade Building Products
Reply from Trade Building Supplies
Hi Chris,
Many thanks for your review!
We look forward to receiving future orders from you soon.
Kind regards,
Trade Building Products
Reply from Trade Building Supplies
Hi Marc,
Many thanks for your review!
We look forward to receiving future orders from you soon.
Kind regards,
Trade Building Products
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