The Trade Centre UK - Coventry Reviews 

Warm welcome, customer focus and patience from start to finish. Great staff

The staff were great, Mo and Jermaine, great plans and warranty, really good knowledge, very helpful with setting up and TAX, overall a great experience

The lovely lady that passed the car keys on to us and the chap that showed us around initially too. Everyone was love but these 2 were fab

This was my first time in getting finance its was i lot too take in sales man was very helpful. However spent 14k on a car the next day I noticed some damage on the rear of the car i contacted after sales about the issue and there not interested so now iv got to spend £300 too replace the part after spending 14k you dont expect to have to pay out more money too fix.i highly recommend not too buy anything from this company absolute joke and criminal
(You dont save any money sale is too pull you in) STAY AWAY

It was a relatively good experience. I got the car on the same day

Very good and very satisfied and for being patient

We paid in full for the agreed price and then they tried to charge us an additional £300 as they changed their mind about the valuation of our trade in car. Then there were no mats and we were told we would have to go back and pick them up. This isn’t acceptable as we don’t live on the doorstep and it would be an hours round trip to collect mats. There appears to be a lack of care for customers once deal is signed and paid for. This is the second car I have bought in last 6 months from Trade Centres and on both occasions there was poor customer service - after initial good showroom experiences.

Really friendly, helpful staff.

Saira and the team were very helpful

Everyone was really kind and friendly and very helpful.

Very helpful, knowledgeable and friendly staff and not pushing me to buy a car. Easy and well organised purchase.

Staff especially Ben and Samiha. We're very helpful, courteous and informative.

Good experience, staff very nice and explained everything very carefully.

The whole experience was great! Staffs were super friendly, and explained everything that we need to know every step of the way. Quick and easy!

Really great experience and super helpful would recommend

Brought a 2018 Ford Focus ST Line X 1.0 Ecoboost 140ps on the 28th July 2026 with finance from the Coventry showroom.
Found a trouble code P061A in the car after scanning with diagnostics and discovered that an oil change was not done in ~27000 miles which is detrimental for a wetbelt; all found straight after purchase. (Online service and physical service book had no history from 29000 miles, Ford had 56500 miles when brought)
Later on, I would eventually find the tyres peeling, the waste gate actuator linkage loose, the heat shield cracked and loose being held in place by a bolt, and oil sat on top of the engine with rubber in it; proving that the wetbelt is deteriorating.
List of issues:
1. Rubber in oil (Worn wetbelt)
2. Peeling tyres
3. P061A trouble code (Came back after clearing)
4. Cracked and loose heat shield.
5. Loose actuator on turbo (Linkage wiggles and rattles)
I am booked for a specialist assessment on the 1st September, however this is a very long wait on an issue which is potentially dangerous and needs immediate attention.