The Trade Centre UK Reviews 

47,086
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 6,993 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally friendly, welcoming, and consistently knowledgeable throughout the entire purchasing process. People genuinely appreciate the transparent approach, clear explanations of all documents, and the overall smooth user experience when finding their ideal vehicle. However, some people mentioned frustrating issues concerning after-sales support and delayed communication when trying to reach out for assistance after leaving. A few other people also felt that certain vehicles required unexpected mechanical repairs shortly after purchase. Consumers experienced prolonged difficulties and frustrating delays when attempting to resolve these ongoing problems with the team.

What people talk about most

Staff

Consumers find staff to be positive, helpful, and professional throughout the purchasing process. Many... See more

Service

Reviewers highlight positive aspects of service, mentioning that staff members are accommodating, helpful,... See more

Product

Customers consistently note ambiguous experiences with product quality. While some reviewers are very pleased... See more

Customer service

Clients share ambiguous opinions on customer_service, noting a stark contrast between initial sales... See more

User experience

Users describe positive interactions with user_experience, highlighting friendly and helpful staff who allow... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Staff were lovely, helpful and it didn't feel pressured. I had 3 children with me and the process takes hours, there should be refreshments available once you have committed to a sale that are free. V... See more

Rated 4 out of 5 stars

Harpreet was great at answering questions and taking through all the documents! Able to buy an ideal car within the day, happy with the service.

Rated 5 out of 5 stars

To be honest with you, it’s great to see the trade centre are very helpful and also the staff explanation is made me feel great full. There is no hidden charges, everything is black and white, which I... See more

Rated 5 out of 5 stars

From start to finish everyone has been amazing! So friendly and helpful. Everything was explained to me and I was given opportunities to ask questions if I wasn’t sure of something. The space is nice... See more


Company details

  1. Car Dealer
  2. Used Car Dealer

Written by the company

The Trade Centre Group Plc is one of the UK’s largest independent used car retailers, we are known for our high-volume of car sales and our strong family-owned roots. Trade Centre Group sell over 35,000 used cars every year and we focus on offering customers a wide variety of quality used cars, outstanding value, exceptional service along with the convenience to drive your car away the same day.

£1000 PRICE PROMISE

Our Price Promise, you can't beat it!

Our Price Promise, you can't beat it!
At The Trade Centre UK, we pride ourselves in offering a great choice of used cars at the lowest price around. Home to probably some of the UK's cheapest cars, our showrooms in Coventry, Wednesbury and Rochdale are well-stocked with a range of cars to suit every taste, style, and budget. Let our dedicated sales professionals help you choose the perfect new car at an unbeatable price. What’s more, we’re so confident in our prices that we’re willing to bet on it; if you can find the same car available in the local area for a lower price then we’ll give you £1,000 plus the difference in price. That’s our Trade Centre UK Price Promise. See website for terms.

Contact info


4.4

Excellent

TrustScore 4.5 out of 5

47K reviews

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4.4

All reviews

(47,086)

6,631 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service

Great service, great car ,friendly helpful staff very straightforward process start to finish , made sure everything was ready for me to drive away would highly recommend

July 31, 2026
Rated 5 out of 5 stars

"I recently purchased a car from Trade…

"I recently purchased a car from Trade Center and couldn't be happier with the service. From the moment I arrived, the staff was professional, friendly, and transparent. They took the time to explain every feature of the car thoroughly, ensuring I understood exactly what I was getting. What impressed me most was their willingness to work within my budget; they didn't try to upsell me, but instead helped me find a high-quality car that met all my needs at a fair price. If you are looking for a stress-free car buying experience, this is the place to go."

August 13, 2026
Rated 5 out of 5 stars

From start to finish everyone has been…

From start to finish everyone has been amazing! So friendly and helpful. Everything was explained to me and I was given opportunities to ask questions if I wasn’t sure of something. The space is nice and clean while you’re waiting too. I would highly recommend purchasing from Trade Centre Uk Wednesbury.

August 13, 2026
Rated 5 out of 5 stars

Really positive experience

Really positive experience. Friendly, helpful and straightforward, with no messing about or wasting time. There was a bit of back and forth with the vehicle tax, which wasn’t really their issue, but they were very helpful in getting it sorted and even offered to take me to the Post Office. Great service overall! Thanks to Jake!

August 12, 2026
Rated 1 out of 5 stars

Scammers..

I got into the dealer as soon as a web special deal was put on their website. The car wasn't even ready to display, and I was literally the only customer in the dealer. Then they forced me to buy an "optional" premium protection pack, when I said no, they refused to sell the car to me saying that it's now sold.. not kidding.

That's how corporate, customer-focused they are...

So simply stay away from "scam" ads on their website. They are only sold to whoever they wish.

August 13, 2026
Unprompted review
Rated 3 out of 5 stars

We bought the car on Friday

We bought the car on Friday, but due to complications we were unable to collect until Sunday. Even then, they were unable to finalise the lifetime warranty. Sent 2 messages, promised a call back, that was Monday. Still waiting.

August 7, 2026
Unprompted review
Rated 1 out of 5 stars

This company is a joke we got a car…

This company is a joke we got a car from there just over a year ago now and ever since day 1 we have had a lot of trouble especially with the gearbox it’s been back into trade centre several times now to have it rectified and on every occasion they say they cannot find a fault basically calling us a liar so we decided to get our finance company and the financial ombudsmen involved who decided to send out their own independant assessor to read fault codes and low and behold they found it straight away! Called the trade centre up as instructed by the financial ombudsmen and booked it in specially for a gear box repair it’s been in again finally got a courtesy car this time not that it was road worthy it’s terrible and smells horrific but it’s a car and I am thankful to keep me mobile but they called shortly after dropping the car off around 5 hours later they called to say the car can be picked back up no repairs as there is no fault even though we have now caught them out Via our Dekra report which shows in black and white the fault is prominent yet they are still saying no fault the staff on the phone are terrible can never get in touch with anyone and very unhelpful when we arrived at 9am there was a queue at after sales we thought maybe they were just booking services or something but no having spoken to a few they are all suffering from faults with their vehicles I was astonished we are now going down the line of rejection via our finance for the trade centre to have the car back we have good grounds for that now but please please be vigilant when buying a car from these guys would hate for anyone else get ripped off with a car that’s full of faults.

August 12, 2026
Unprompted review

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