Trade Depot Reviews 

The staff were fantastic — helpful and knowledgeable, and even helped load everything into my vehicle after I said I'd be fine on my own. It's truly a one-stop shop, and the range and pricing were great too. The pick-up process was smooth and easy, with no issues at all. I haven't had a single problem with any of my purchases so far.I'm a number one advocate of Trade Depot, and I've had friends and family make purchases based on my recommendation.

Service from Trade Depot was excellent from sales and product enquiries to delivery. A very human experience and communications from in person to phone staff was excellent. A highly recommended experience

Really helpful staff. The service was amazing. I loved wandering around the shop. I bought things I forgot I needed

I do all my appliance shopping at TD Great fast delivery and good prices.

Trade depot is the only place I will shop for appliances way better then the bigger retailers highly recommend

Simple straightforward process and timely delivery, again. Good product well priced. Highly recommend.

Great service and very nice staff members thank you Rishi

Good selection of products that are very well priced. Like free delivery with spend $30 and over. User friendly application for online ordering. Delivery service was great but thought could have been quicker but okay as free delivery. Products ordered as described. Happy with service and will continue to support Trade Depot. Many thanks.

Bought the 22 panel solar system for thousands and thousands of dollars.
The system is good. The logistics are sub par.
There were a few missing items upon delivery.
Make a call and ask for them to be sent.
Ask about a courier as it will likely be faster. I live very rural and know a courier wont come to the door so we have a PO box that is fine for 99% of companies out there.
Not TD. It wont enter in our computer so we cant....
Are you too inept to sort a label another way?
So we wait for the truck...
3 weeks later it arrives..
We start the installation and find we need some extra parts. About 6 different things and just a handful of each.
Order online. 1 bag ships by courier funnily enough from Christchurch and arrives in 2 days. Not to our door but to a drop off point in town.
The other items, a truck rolls up nearly 2 weeks later, and we have had to put contractors on hold while we wait.
And then guess what. 1 bag of stuff is missing.
The driver just casually says if somethings missing we'll that's all I have as he strolls off, gets in his truck and dissappear as I stand there in disbelief.
I call the helpdesk, and get the "I dont know why that didnt get sent, ill check".
Nah you know what. Just give me a refund as im done.
The fact this is a proprietary system to TD is the only reason I had to order these parts from them
Thankfully I think i can get the clips elsewhere.
The only reason I'm giving 3 stars is because the system itself is good, but everything else is poor.

Goods worked perfectly and I'm very satisfied with the stove and oven.

Great experience so easy from order to pick up and very friendly professional service

Prices and staff are fabulous. A joy to visit and shop here.

Quality products exchanged with value and big smile.

great prices great products and excellent delivery means hassle free buying and trade depot are that to me

Fast and efficient

Very good company to deal with affordable prices that people can afford excellent service when ordering online or in-store

I got suckered in with my first purchase a large top loader washing machine, it was great lasted 4 years when it finally kicked the bucket I blamed the over the top loads the kids had thrown at it. I mean all the other stuff I've brought still works fine?? Everything has broken down or needed to be replaced 2 fridges, 2 washing machines a dryer a microwave, a dishwasher, all just outside that 2 year mark. I'm currently waiting for my current washing machine to be repaired since the end of last month. The amount of money I've spent at the laundromat while I wait I could have brought a second hand machine that will almost definitely out live anything sold at trade depot. Never again.

Product was available. I was helped very quickly by a salesperson. While the salesperson was very polite he was very hard to understand. English needs to be better with some of your staff.