Trade Depot Reviews 

Great value, good selection, staff were very helpful & proactive. Pick up area was efficient and polite.
Kept well informed about goods on back order too

I highly recommend Trade depo. I recently renovated bathroom with their fantastic range of products and are price competitive hands down. They also have a hardware store on site that has an amazing product range that will save you mega dollars. Check them out on line to see what you need. Easy as.

Rishi was grate customer service at pick up, helped me load the fridge into my van, and great communication, would highly recommend

Rishi great customer service quick and easy to deal with

TERRIBLE Customer service. I rang 5 weeks ago to say a button on a premium oven was faulty -it was inspected quickly and the tradie agreed it was faulty and they never came back to us. We have been ringing daily for 4 weeks and been told the same lie "parts been ordered" but no eta. No oven for that long, no call backs and yesterday told it was ordered yesterday and should arrive today -bollocks. Order reputable brands from local stores who can guarentee parts and servie quickly. Would never buy again from these muppets!

Thank you Rishi for your hard work&excellent customer service..
THANK YOU VERY MUCH

I purchased a fridge from Trade Depot Hamilton and it was delivered by an Indian chap. While we were still at our rental my daughter told me what the truck driver said to her.

My mum purchased a fridge and was delivered to our place.
While I was waiting with the driver for my mum to arrive, the driver said to me, that I smelled nice. I said thanks at first. He asked me if he could ask me something, I said yes. He asked me if I was single and if he could get my number. I said to him NO, I am not single and I wouldn’t give him my number. I felt really uncomfortable and I didn’t want to wait with him anymore. I hope he doesn’t do that to anyone else when he delivers big items to other customers especially when a female is out n her own.
I am only 19 years old and I didn’t like the way he approached me, it was creepy. I told my mum what had happened she was furious at him.

Product is always amazing quality for the pricing

Delivery was on time and very happy with product.

Friendly helpful staff
Good range of products and great value for money

Trade Depot's product range is ever-increasing - offering a vast selection items, tools and building requirements for a fraction of the price of other retailers.
Their service is excellent.
Highly recommended.

They offer very good products at an excellent price and follow this up with a very good delivery service.

Super low prices and great service, will definitely be back

The customer service is absolutely abysmal. I ordered a product online (13/06/2026) for delivery and the order was partially supplied and the remaining product never arriving. I phoned their customer service and spoke to 5 different people over the following 10 days trying to find out what was happening with my order to find out the product was damaged on arrival at their warehouse and it could be 2 weeks before replacements could be sourced.I suggested an alternative product could be supplied and this was agreed to but, the delivery was scheduled and cancelled and rescheduled and no one would ring and advise of the delay even when they promised to supply updates. Product still hasn't arrived so I cancelled the order. The service and follow up is the WORST I've ever experienced.

Part 2;
After discussing this issue with Trade Depot, we agreed to reorder the product with an assurance that it would be delivered urgently. The product was reordered on the 25th June at 1230pm, and the items were not picked from stock until late Friday afternoon after I emailed to see if there was an issue with the stock again. The original order was to be delivered on Saturday, but now the reordered product was going to be delivered by Tuesday at the latest. You will see below that the Trade Depot has assured me that the product would be delivered Tuesday 30/06/2026. Guess what? It's 1745pm, and still no product, no email update and no text or phone call to advise me of any delay/issue......... 21 days have gone by since I placed my order am I'm still waiting to receive my order, and no one in customer service has the decency to keep me informed.

Trade Depot is my go-to place for building, renovation, and white goods. You will not regret visiting them

First time customer.... Happy with variety of products and low price

Living in the country buying bigger items means a 6 hour return trip in order to get our Reno items.
Trade depo have taken the hassle out of bigger purchases with their to the door deliveries.
Great prices and to the door deliveries what more could you ask for.

Great experience with Trade Depot over last few weeks - ease of local store and helpful staff, thank you

Would not recommend, reasonable service until I paid then it was one disaster after another. Lots of people making promises with no action, I finally got my delivery and they had forgotten my microwave and we live out of a main town. The merry go around started again. I would NOT use them again. Avoid not worth the saving in the stress