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See what reviewers are saying

Rated 1 out of 5 stars

This company is trash. Uploaded my creatives, everything looked fine at first — then suddenly nothing worked anymore. Account blocked, money gone, zero support. No clear reason, no chance to f... See more

Rated 1 out of 5 stars

Friendly advice - don't deposit money before submitting your creatives for review. I didn't check this page, deposited $250 in crypto (because Paxum is broken, of course), and happily submitted... See more

Rated 5 out of 5 stars

Issaura was AWESOME. I spent about 15-20m chatting with someone else prior to being connected with Issaura. Whereas in the 20m beforehand I got nowhere and was extremely frustrated, Issaura immedia... See more

Rated 1 out of 5 stars

Complete scam. Traffic is very low quality and the impression count is 10-100x less than what's reported. Support only cares about selling you more deposits. They do not hold their promise of offeri... See more

Company replied

Company details

  1. Internet Marketing Service

Written by the company

Promote your business online at TrafficJunky.com. Reach mass audience on world's top websites with the powerful TJ Ad Network.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

179 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 33% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Didn't buy traffic, no money back

I was unable to buy traffic from them. First there was a technical problem; the Launch campaign button was missing in step 5. Then I decided to remove previously approved advertising banners from my account. I uploaded different banners 12 times and all banners were rejected. Although I already indicated in the banner itself a direct link to where exactly the transition goes. I deposited $250 into my account, but never used it, all my banners were rejected. It's been a week since I tried to launch an advertising campaign with them. I asked, please, please return my $250 to me. I wrote a letter, twice. Now they just ignore me. trafficjunky.com Please return my money because I never bought traffic from you. Username: viktor270482195. Guys, I have all the screenshots of correspondence with this company. And a video where this button did not work, on step 5.

June 21, 2024
Unprompted review
TrafficJunky logo

Reply from TrafficJunky

Hi,
We’re sorry to hear that your experience didn’t meet your expectations. At TrafficJunky, we strive to provide every advertiser with a reliable and transparent platform to achieve their goals, and we’re disappointed when we fall short.

We understand the frustration this situation has caused, and we want to assure you that we’re here to help. Please reach out to us at marketing.trafficjunky@mindgeek.com with your account details so that we can investigate your case in detail and ensure a fair resolution.

Additionally, we are actively working on improving our platform’s features, support accessibility, and transparency to better serve our clients. Your feedback is crucial in helping us grow and adapt to meet the needs of all advertisers.

Thank you for bringing this to our attention, and we hope to regain your trust as we work together toward a solution.

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Rated 1 out of 5 stars

Trafficjunky Running Tech Support to…

Trafficjunky Running Tech Support to scam people my father got scammed for 1 million dollars just because he was watching porn sudden tech support popup come by the ad of traffic junky and they did scam my father for 1 month i have all ads proofs which they are using.

May 27, 2024
Unprompted review
Rated 1 out of 5 stars

Over inflating the impressions

Over inflating the impressions
0% conversion rate
not 0.01
Literally 0%

The same ad creatives/person do 3-8% depending on the platform I use

They claim 3600+ clicks
My tracking link I used says 2206 and they are probably fake clicks anyway

0% is not normal and it's a serious anomaly

February 17, 2024
Unprompted review
Rated 1 out of 5 stars

They charged our client 200€

They charged our client 200€, blocked the account (although no campaigns were created so there was absolutely no chance to do anything against the rules) and the support is just ignoring our inquiries. Probably a scam.

November 7, 2023
Unprompted review
Rated 1 out of 5 stars

possibly fraud?

I registered on trafficjunky, made my banners, uploaded them, they got accepted, made my campaign, and it was approved. So i deposited.
To deposit 250$ i paid roughly 300$ with the tax .
Next day my creatives got rejected and they are saying that they cant work with ''this kind of product'' so i asked for refund, they accept (thats fine with me)

Now they are saying that it will take 30 days to get my money back, and - im not kidding, they are saying that i only will get 250$ back, thats just fraud. Why would i have to pay VAT for service i never received?
In the last email they said that if i want to get VAT back i need to provide my VAT nubmer (like company tax paying number) which is just wrong.

By this logic, if you go to store and buy tv, it doesnt work, you will get refund , but still pay the tax?

Your company is treating this like i asked for withdrawal of my funds, but im asking for refund.

Please trafficjunky explain this '' refund policy with charging taxes anyway'' publicly.

Edit: So i see your reply about general VAT rules.
The question remains unanswered.
So i make a campaign, everything is approved, you guys say '' turns out we cant work with this kind of ad'' and refund me amount without tax?
You understand that your company made a mistake by approving something you shouldnt?
If this is how you practice business than that makes sense that none of the usual payment methods are offered because you are completely fraudulent. There is no such thing as collecting tax for service you didnt provide. Iv never seen anything like this as a business owner and as a customer.
People , dont trust this company, its not worth it. If you do than reach out to them and ask for a written consent or something, because my product wasnt listed as prohibited etc. The person who reffered me to TJ said that they are shady, im just happy that i deposited the minimum not what we had in mind.
I have absolutely nothing positive to say about this company.

September 13, 2023
Unprompted review
TrafficJunky logo

Reply from TrafficJunky

Hello,

Thank you for bringing this to our attention. After further review of your TrafficJunky profile, we see that a VAT number was not added during sign-up, therefore, to comply with Cyprus and European Union (“EU”) Value-Added Tax (“VAT”) regulations, we are required to remit VAT on certain bidding transactions made on this Website.
Tax is required to be charged in the following situations:

a) The local VAT is charged to customers who are individuals located in the EU.
b) The local VAT is charged to customers who are corporations located in the EU that are not registered for VAT or have not provided a valid VAT registration number.
c) VAT is applicable on all transactions between two Cypriot entities.
 
In this case, the VAT has already been reported to the relevant tax authorities from our end, and therefore, you would be required to claim it at the end of the tax year as per your country’s regulations on the matter. For more information, please visit https://europa.eu/youreurope/business/taxation/vat/cross-border-vat/index_en.htm#withintheeubuyservices-1

EDIT: We are sorry to hear about your experience. Your matter has been elevated to our management team, who will promptly reach out to you via email.

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Rated 1 out of 5 stars

left a refund request 3 months ago

left a refund request 3 months ago. Continually checking in and they keep making excuses. They are a fraudulent company and i wouldn't use them.

June 7, 2023
Unprompted review
TrafficJunky logo

Reply from TrafficJunky

Hello,

Sorry to hear about your experience, and we would love to help resolve the situation, please email us at marketing@trafficjunky.com with any information to identify your account and we will be more than happy to look into the issue for you.

Thanks,
The TrafficJunky Team

Rated 1 out of 5 stars

Greedy scammers doesnt give my money…

Greedy scammers doesnt give my money back, I run ads all the traffic came was bots, then I asked for refund but they never gave money back ofcourse, greedy greedy scammers . I will sue them

May 20, 2023
Unprompted review
TrafficJunky logo

Reply from TrafficJunky

Hi Ceren,

I hope you're well and apologize for the issue re: your money refund. I'm happy to connect and see what I can do, please reach out to marketing@trafficjunky.com with your username.

Zoe

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Rated 1 out of 5 stars

Unnecessarily difficult and poor customer service

I can't begin to explain how ridiculously difficult it is to add funds to your Traffic Junky account to get started. Their payment gateways are so hard to use. I first tired paxum, opened an account with them and had it closed instantly for no reason. So thought I'd try wire transfer, to then find out its a min deposit of £1000 (way more than I wanted to deposit due to the other bad reviews). So then decided the only other option was to use their final payment gateway, crypto. Which is so confusing for someone who doesn't know anything about it. Why not just use standard stuff like PayPal or entering in debit/credit card details. Do you not want my money?! I've been trying for 2 weeks to add funds into my account and it's been a constant headache. Majority of the time my emails do you not get a response. How anyone uses this platform is beyond me. Extremely frustrating process

May 2, 2023
Unprompted review
TrafficJunky logo

Reply from TrafficJunky

Hi Gabriel,

Hope you're well and sorry to hear about the issue re: payments. I'm happy to help address if you're able to connect with us at marketing@trafficjunky.com

Elisabeta

Rated 1 out of 5 stars

This site is a complete scam

This site is a complete scam. I paid the deposit and I didn't use all the money and I asked them to pay me back and that was 5 weeks ago and every day they just say sorry and whoever deals with this will contact me. Be very careful with this page because it sends fake traffic to your website. This is a scam company. I don't think they will get my money back because this is a scam company. I reported them to a higher organization because they stole my money.

March 31, 2023
Unprompted review
TrafficJunky logo

Reply from TrafficJunky

Hi Ramona,

Hope you're well and thanks for flagging this. I'd love to help get this issue sorted out for you and can look into what's happened if you're able to pass your username on to marketing@trafficjunky.com

Elisabeta

Rated 5 out of 5 stars

support was amazing

support was amazing, i had great help from "lise" who answered all my compliance related questions and helped me get my ads approved.

March 30, 2023
Unprompted review
TrafficJunky logo

Reply from TrafficJunky

Hi Callum,

Thanks for this great review! I'll be sure to pass on the note to Lise. Don't hesitate to reach out if we can offer additional support!

Elisabeta

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Rated 5 out of 5 stars

Lise provided me clear guidance on what…

Lise provided me clear guidance on what to do with my campaigns when I was faced with issues.

March 30, 2023
Unprompted review
TrafficJunky logo

Reply from TrafficJunky

Hi Bliss,

Thanks for this great review! I'll be sure to pass on the note to Lise. Don't hesitate to reach out if we can offer additional support!

Elisabeta

Rated 1 out of 5 stars

I don't know how this page can be 4…

I don't know how this page can be 4 stars!!! I paid them the deposit so that I could advertise, but I decided not to advertise with them because I didn't sell anything. I have been asking for my money back for 5 weeks and they keep giving me nonsensical answers. I don't think they want to return my money, this company is also a thief. Think about how you use this page. I think there are fraudulent reviews here. Disgusting with a side.

March 30, 2023
Unprompted review
TrafficJunky logo

Reply from TrafficJunky

Hi Zsolt,

Thanks for sharing this feedback and apologies for the inconvenience. I'm happy to look into this for you if you're able to pass your username on to marketing@trafficjunky.com

Elisabeta

Rated 1 out of 5 stars

Balance top up "lost"

It's been 5 weeks their invoicing "lost" a wire transfer send. Very little follow up provided for a serious matter. Lost any trust in this company,

March 28, 2023
Unprompted review
TrafficJunky logo

Reply from TrafficJunky

Hi Oxy Shop,

Hope you're well and sorry to hear about this experience. I'd be happy to look into this issue and get everything sorted out for you at marketing@trafficjunky.com if I can get the username associated with the account.

Elisabeta

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Rated 1 out of 5 stars

TrafficJunky bad customer service

Dear TrafficJunky ( MY username TrafficJunky: "yoursecrete8435")

I am writing to express my deep disappointment and frustration regarding the recent experience I had with your company. I underwent the identity verification process in order to recharge my account using cryptocurrency as the payment method, as the credit card option was not accepted by your systems. However, after successfully completing the recharge and spending 250 USDT (the minimum recharge amount), I was informed that my payment had been rejected without ANY explanation.

It is unacceptable that my payment was rejected without any justification, and it is even more unacceptable that the live chat customer service was unable to provide any meaningful assistance. I believe it would have been fair and appropriate for your company to provide a clear explanation and to reimburse the amount, especially given the trust that customers place in your company.

While I am grateful that the 250 dollars are not life-changing, I feel obligated to share my negative experience with others and will make sure to leave honest reviews on every corner of the internet. I hope to receive a proper response from someone who is qualified to do so, as I have only received automated messages through email.

Sincerely
yoursecrete8435

March 10, 2023
Unprompted review
TrafficJunky logo

Reply from TrafficJunky

Hi There,

Hope you're well and thanks for taking the time to provide this feedback. We apologize for the inconvenience and will be looking into what happened in this specific instance to provide a more clear and thorough response.

I've received your email to our Marketing inbox and am following up internally to clarify the situation based on the account information you've provided.

Elisabeta

Rated 5 out of 5 stars

great support!

Great and fast support chat - Katherine. Everything asnwered directly in numbers and data. Love it!

March 3, 2023
Unprompted review
TrafficJunky logo

Reply from TrafficJunky

Hi Tomas,

Hope you're well and thanks so much for this feedback! We'll be sure to pass along the kind feedback to Katherine! Don't hesitate to reach out if we can assist any further.

Elisabeta

Rated 5 out of 5 stars

VERY GOOD PLATFORM

Support that helps you create and optimize your campaign as much as possible. A society that wishes the success of others.

Thanks Victor, Thanks TrafficJunky

March 3, 2023
Unprompted review
TrafficJunky logo

Reply from TrafficJunky

Hi Silva,

Hope you're well and thanks for this great feedback! Be in touch if we can be of any further assistance.

Elisabeta

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