An unexpectedly good choice! Very easy choice - visible variety of hotels, as well as relatively easy payment. Three generations at the seaside - grandmother, son and grandson on the Black Sea coa... See more
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I booked a stay with TR today after being let down by both EDreams (worst customer care ever) and Lastminute both of whom failed to confirm a booking the former having taken a month and my money befor... See more
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I recently visited Da Nang in Vietnam and used Travel Republic as I have done for the past 3 years. The Mercury Grand Hotel is a lovely place to base your holiday. Spotlessly clean , incredibly hel... See more
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Looking to book a hotel in Malta and TR came up with a huge, varied selection to choose from. Chose my Hotel and booked it, then searched other sites to compare and TR came on top for choice and pri... See more
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Company details
Written by the company
As one of the UK's first online holiday companies, we’ve been giving holiday power to the people for over 20 years. We believe that everyone has the right to a proper holiday, no matter what. But these days, there’s a lot of obstacles getting in the way of that freedom, like bossy bosses and soaring flight prices. That’s why our super low prices and variety of choice makes it easier for people to explore every corner of the world, from here to Timbuktu. We’ve got city breaks to Paris, winter sun holidays in the Maldives, budget trips to Spain, idyllic island getaways in Greece, all-out luxury trips in Dubai, and everything in between. With a selection of over 300,000 hotels and 200 airlines, every one of our customers is free to conquer the world one holiday at a time. Once our customers book with Travel Republic, every one gets exclusive access to ticketed attractions around the world. Making sure you’re free to experience everything from the iconic theme parks of Orlando, to the desert safaris in Marrakech. So seize the super holidays at super low prices.
Contact info
London, United Kingdom
- 0208 974 7200
- www.travelrepublic.co.uk
4.6
Excellent
84K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 73% of negative reviews
Typically replies within 48 hours
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I booked a hotel only holiday with…
I booked a hotel only holiday with Travelrepublic ,unfortunately I was too ill to go. Travel Republic got me every penny of my booking back within a short time.
They didn't take any fee's.
I will always use this company, as they are one of cheapest.
I am fussy when it comes to room standards and I have not bee disappointed yet.
March 4, 2026
Unprompted review
Reply from Travel Republic
Hello Lesley, thank you very much!
We truly appreciate your kind words and are pleased we could assist with your refund.
We look forward to helping you again in the future.
Kind regards,
The Travel Republic Team
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Very easy to use App
Very easy to use App, and cheaper than other so called bargain holiday sites.
March 26, 2026
Unprompted review
Reply from Travel Republic
Hello Barry,
Many thanks for your kind feedback!
We’re delighted to hear you had a positive experience with us and truly appreciate your comments.
We look forward to helping you again in the future.
Kind Regards,
The Travel Republic Team
Full refund still not received – only £2 credit after weeks of broken promises
I booked a package holiday to the Maldives through Travel Republic. Due to the current situation in the Middle East and the unavoidable stop-over in Abu Dhabi, we cancelled the booking on 13 March 2026. Travel Republic confirmed at the time it would be refunded.
Since cancellation, I (and other members of the party) have called multiple times. Every single time we were told the refund would be processed within 2–3 working days. That never happened.
To date, over 10 days later, the only payment we have received is a £2 credit. There has been no explanation for the delay, no written confirmation of the remaining amount, and no indication of when the full refund will finally appear on the original credit card.
This will soon be outside the 14-day legal requirement under the Package Travel Regulations 2018 and far beyond the timescales you repeatedly promised.
We have also sent formal written complaints, yet the situation remains unresolved. As a named passenger on the booking I paid the balance on my credit card.
Travel Republic, please treat this review as a final escalation and process the full remaining refund immediately. A public update on this booking would be appreciated so other customers know what to expect when things go wrong.
I have always found the initial booking process straightforward, which makes the complete failure on refunds even more disappointing.
March 25, 2026
Unprompted review
Reply from Travel Republic
Hello Mark
First and foremost, we´re sorry to hear about the whole issue you´re going through, regarding the refund for your reservation to the Maldives.
As you might be aware, Travel Republic is going through a transition of ownership, and reservations confirmed before January the 21st are being handled exclusevely by its original team.
Said team, however, is dealing with an overwhelming number of requests, via telephone and e-mail. Please bear with them a little longer, as they are doing their best to help every client and their needs.
Kind Regards
The Travel Republic Team
Terrible experience
Terrible experience, charged £655 to cancel my Marriott hotel in Dubai when the Marriott Chain are openly advertising they’re giving full refunds to customer across the Middle East, I would have loved nothing more than to travel but to cannot as it’s not safe so to make money of people in this terrible situation is a joke… however Kenwood travel gave me a full refund on my other hotel no problem at all.
Thanks for your reply I have called for 1.5hr today and the attitude is cancel today for £655 or from tomorrow for £1298, regardless who is taking the call your company is taking £655 for me when I am unable to travel due to advise if the FCO. I work in travel and know exactly how this works, terrible to profit from such circumstances.
March 25, 2026
Unprompted review
Reply from Travel Republic
Hello Natasha
We´re sorry to hear about the experience you had - and the difficulty around being refunded by the chosen hotel.
Due to a change of ownership, all reservations confirmed before January the 21st are being handled by its original team, and you can always contact them if you feel the resolution of your case is not correct.
We just ask you to please bear with them as they work through the impacted bookings as quickly as possible.
Kind Regards
The Travel Republic Team
Avoid avoid avoid scammers
I’m already having problems with travel republic I can’t get through to them at all on the phone on line their website doesn’t work properly. Their instagram everyone having the same problem as me I want to cancel my hotel I have free cancellation I’ve paid and I can’t amend on their dodgy website. I’ve never experienced this before could you imagine I would have probably got to Dubai with no hotel and 4 children alone with me. Now I need to look into reporting this company I’ve paid a lot of money for people to think they can keep it. We can take this as far as it needs to go I got kids to feed.
Update I was refunded as I spoke to someone on the phone which was helpful I was told I would be charged £20 as that’s the deposit I paid which is fine. They emailed me confirmation of refund, but they never refunded it all. The money hit my account this morning and I’m £317 short which I told I would be refunded in FULL as I have free cancellation all but £20 so now more stress to try and get through to them again where’s the rest of my money??? I stand by what I said never book with them scammers
March 23, 2026
Unprompted review
Reply from Travel Republic
Hi Nisha,
Thank you for sharing your experience.
We’re very sorry to hear about the situation you’ve described, and we completely understand how stressful this must be, especially when travelling with your family.
This is certainly not the experience we aim to provide.
Unfortunately, we are unable to assist you with your reservation, as it was confirmed with the previous owners and, therefore, they are the ones dealing with your request right now.
Please bear with them while the teams work through impacted bookings as quickly as possible.
We recommend you to check the official updates and follow the instructions provided through their official communication channels. You can find the latest information here:
https://ukbookings.travelrepublic.com/support/uae-travel-disruption?_gl=1*ueewxn*_up*MQ..*_ga*MTMyMjU5NjQyNS4xNzcyNTQ3NDg2*_ga_5R6ET8BZR8*czE3NzI1NDc0ODUkbzEkZzAkdDE3NzI1NDc0ODUkajYwJGwwJGgw
You may also check on your purchase through the link https://bookings.travelrepublic.com/
Thank you for your understanding, and we truly hope the situation is resolved as soon as possible for you.
Kind regards,
The Travel Republic Team
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Please change the website back…
Please change the website back to how it used to be, its so annoying to look for holidays now with the new layout, recommended deal and especially with the + - prices which you have to add up yourself, TR was the only website I used to book my holidays, but now sorry will look for my holidays somewhere else, you have lost another customer TR
March 21, 2026
Unprompted review
Reply from Travel Republic
Hello Roksana,
Thank you for taking the time to get in touch with your feedback.
We’re sorry to hear that the recent website changes have been frustrating for you.
We appreciate that updates can sometimes be less straightforward, especially if you were used to the previous layout.
Your comments will be passed on to our web development team, as feedback like yours is invaluable in helping us make improvements.
Thank you again for sharing your thoughts.
Kind regards,
The Travel Republic Team
Lack of communication
So so easy to book with and navigate payments but now we actually have an issue it’s extremely hard to get hold of anyone and this has been since the company has been taken over! Happy to take our money but due to war in Iraq - trying to get a full refund should be an option if a war is happening and getting any contact is rediculously hard
March 21, 2026
Unprompted review
Reply from Travel Republic
Hello Stephanie
We’re sorry to hear about your experience.
Due to the current circumstances and the flight cancellations resulting from the conflict, there has been an exceptionally high volume of enquiries.
Unfortunately, we are unable to assist you with your reservation, as it was confirmed with the previous owners and, therefore, they are the ones dealing with your request right now.
Please bear with them while the teams work through impacted bookings as quickly as possible.
We recommend you to check the official updates and follow the instructions provided through their official communication channels. You can find the latest information here:
https://ukbookings.travelrepublic.com/support/uae-travel-disruption?_gl=1*ueewxn*_up*MQ..*_ga*MTMyMjU5NjQyNS4xNzcyNTQ3NDg2*_ga_5R6ET8BZR8*czE3NzI1NDc0ODUkbzEkZzAkdDE3NzI1NDc0ODUkajYwJGwwJGgw
You may also check on your purchase through the link https://bookings.travelrepublic.com/
Thank you for your understanding, and we truly hope the situation is resolved as soon as possible for you.
Kind regards,
The Travel Republic Team
Holiday to look forward to
Always find it straightforward to book our hols with travel republic.
March 18, 2026
Unprompted review
Reply from Travel Republic
Hi Jean, thank you so much!
We really appreciate your words and are glad you had a great experience with us.
Looking forward to assisting you again in the future!
Kind Regards,
The Travel Republic Team
Always trusted but now with a different…
Always trusted but now with a different company owned in Spain I believe so watch this space hopefully nothing will change
March 19, 2026
Unprompted review
Reply from Travel Republic
Hi Julie,
Thank you for your continued trust. It truly means a lot to us.
We understand that changes can sometimes raise questions, but we want to reassure you that our commitment to quality and service remains exactly the same.
We’re excited about this new chapter and look forward to continuing to meet your expectations!
Kind regards,
The Travel Republic Team
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Too Complicated
Just been on the website to try and book a holiday. Ive always loved Travel republic as my previous reviews will testify however TR are the only company I know who have updated their website and ended up with a worse more complicated website than ever. it used to be so easy, you had an option to look at a per person price or a total price and each hotel was individually priced, now ive to be a mathematician and add or subtract money to get my price which I then have to double to get a total price. on the app I could only find a holiday price and not a hotel only price. Its definately went backwards. Sorry TR but I'm of to look for a holiday on a more user friendly website. such a shame as you have served me so well over the years.
March 18, 2026
Unprompted review
Reply from Travel Republic
Hello Henry,
Thank you for taking the time to share your feedback.
We’re very sorry to hear how frustrating you’ve found the recent changes to our website.
We understand that updates can sometimes feel less intuitive, particularly for those familiar with the previous layout.
Your detailed feedback will be shared with our web development team for further review, as insights like yours are essential in helping us improve.
Thank you again for your honest feedback.
Kind regards,
The Travel Republic Team
I've been a Travel Republic user for…
I've been a Travel Republic user for several years but this is the first booking that I've made since the new owners took over. They have been great over the years and I hope they will carry on the same!
March 18, 2026
Unprompted review
Reply from Travel Republic
Hello Stephen,
Thank you for your continued loyalty – it really means a lot to us.
We’re delighted to hear you’ve had great experiences over the years, and we’re committed to maintaining the same high standards you’ve come to expect.
We hope your recent booking lives up to that, and we look forward to helping you plan many more trips in the future!
Kind Regards
The Travel Republic Team
Hotel booking in Egypt
Simple to use for hotel bookings.
Used this company several occasions.
March 17, 2026
Unprompted review
Reply from Travel Republic
Hi Mr. Robert,
Thank you for your kind feedback!
We’re pleased to hear that you found our platform simple to use for your hotel bookings, and we truly appreciate your continued trust in us.
We look forward to helping you again on your future trips!
Kind regards,
The Travel Republic Team
Due to fly to Thailand for wedding with…
Due to fly to Thailand for wedding with everything going on in the middle east was really nervous about not getting there spoke to the most lovely woman called Gemini who was extremely caring and empathetic to my situation she went above and beyond to put my mind at ease helping re route my flight path her customer service was 10/10 an I would certainly use travel republic again knowing they have advisors like Gemini at the end of the phone thankyou so much
March 13, 2026
Unprompted review
Reply from Travel Republic
Hello Kirsty,
Thank you so much for your wonderful feedback!
We’re thrilled to hear that we were able to support you and provide such caring, empathetic service during a stressful time.
We look forward to assisting you again in the future!
Kind regards,
The Travel Republic Team
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Its currently impossible to contact…
Its currently impossible to contact anyone at travel republic if you booked before January 2026. We have tried chats emails and phone calls the new owners do not care about existing bookings. We are now trying to cancel our trip in July but have not had any response. This is completely unacceptable and definitely not up to the standards that I have come to expect from travel republic.
Your response does not help at all. All I need to resolve this issue is for you to confirm my booking has been cancelled as requested. Do you have a complaints department or any form of management that issues can be escalated to?
March 16, 2026
Unprompted review
Reply from Travel Republic
Hi David,
We’re very sorry to hear about your experience and completely understand your frustration.
It’s not that we don’t want to help. Unfortunately, your booking is recorded in a different system that isn’t managed by us, so we’re unable to process changes or cancellations directly.
Please bear with them while the teams work through impacted bookings as quickly as possible.
If the reservation was made prior to January 21st, you may click here: https://bookings.travelrepublic.com/
We truly appreciate your patience and are committed to helping you where we can.
Kind regards,
The Travel Republic Team
Reply from Travel Republic
Hello Mr. Cook,
Thank you very much for your words!
We hope to see you travelling with us again in the future.
Wishing you safe and happy travels.
The Travel Republic Team
requested to cancel a fully refundable…
requested to cancel a fully refundable booking 2 weeks ago, support request ignored and balance collected yesterday. spent 90 mins on hold to get through to customer service who told me they don't have time to deal with online support requests (despite the 90 min hold telling me 300 times to do it online) basically talked over me, said they will refund within the week and hung up on me when I tried to discuss further with her. pretty shocking customer service .
March 16, 2026
Unprompted review
Reply from Travel Republic
Hi Helen,
Thank you for taking the time to share your feedback.
We’re sorry to hear about your experience.
Due to the current circumstances and the flight cancellations resulting from the conflict, there has been an exceptionally high volume of enquiries.
Unfortunately, we are unable to assist you with your reservation, as it was confirmed with the previous owners and, therefore, you will need to address your enquiry directly with them.
Please bear with them while the teams work through impacted bookings as quickly as possible.
Thank you for your understanding, and we truly hope the situation is resolved as soon as possible for you.
Kind regards,
The Travel Republic Team
One of the best travel agents
As always that this is my favorite travel agent when it comes to travel accurate great customer service and great prices
April 12, 2025
Reply from Travel Republic
Hi,
Thank you so much for your kind words!
We're delighted to hear that we're your favourite travel agent and that you value our service and prices.
We truly appreciate your trust and look forward to helping you plan many more great trips in the future!
Kind regards,
The Travel Republic Team
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Zero stars
Zero stars. Been trying to contact you for 10 days about my upcoming trip to Dubai, multiple calls, social messages, and messages via the App but no response.
Appreciate it’s an ever changing situation but to ignore customers is unacceptable. There’s been no proactive comms or messaging on your website either, unlike the other travel companies. Your responses on here say you can’t help and to take it up with the previous owners. I’m sorry what?! I booked and paid with travel republic. How do I even contact the previous owners?
Update: 14 March. You’ve said I need to speak to the original travel republic team, but have signed off ‘the travel republic team’ I’m actually outraged at the sheer stupidity of this response. Who are the ‘original travel republic team’ and how do I get in contact with them if they’re not managing the customer service channels?
March 13, 2026
Unprompted review
Reply from Travel Republic
Hello,
First of all, we are very sorry for the difficulties you are experiencing with your trip and for the current situation in the Middle East.
To clarify, when we refer to the “previous owners”, we mean that bookings made before the change of ownership continue to be managed by the original Travel Republic team. For this reason, your enquiry needs to be directed to them.
That team is currently experiencing a very high volume of calls and emails, but they are working hard to assist all customers as quickly as possible. You can contact them through their usual communication channels.
Once again, we sincerely apologise for the situation and hope you receive a positive update soon.
Kind regards,
The Travel Republic Team
Poor customer service
Although the website is easy to book with, if you actually need to email or speak to them on the phone good luck.
Been trying to cancel our package holiday, they say you can on manage my booking but only allows you to cancel the flight not hotel despite booked as a package deal.
Emailed them and they replied to tell me when my payment was due but ignore the bit about cancelling and tried numerous times calling.
On hold ridiculous amount of waiting time, get through but sat in a queue no Idea how' long before they will take to a answer and every time finally given up due to how' long I've been listening to their IVR.
Truthfully you probably will find your holiday cheaper with this company but there is a reason. Customer service really bad
March 12, 2026
Unprompted review
Reply from Travel Republic
Hi Mrs. Hopkins,
Thank you for taking the time to share your feedback.
We’re sorry to hear about your experience.
Due to the current circumstances and the flight cancellations resulting from the conflict, there has been an exceptionally high volume of enquiries.
Unfortunately, we are unable to assist you with your reservation, as it was confirmed with the previous owners and, therefore, you will need to address your enquiry directly with them.
Please bear with them while the teams work through impacted bookings as quickly as possible.
We recommend you to check the official updates and follow the instructions provided through their official communication channels.
You can find the latest information here:
https://ukbookings.travelrepublic.com/support/uae-travel-disruption?_gl=1*ueewxn*_up*MQ..*_ga*MTMyMjU5NjQyNS4xNzcyNTQ3NDg2*_ga_5R6ET8BZR8*czE3NzI1NDc0ODUkbzEkZzAkdDE3NzI1NDc0ODUkajYwJGwwJGgw
Thank you for your understanding, and we truly hope the situation is resolved as soon as possible for you.
Kind regards,
The Travel Republic Team
Da Nang Vietnam
I recently visited Da Nang in Vietnam and used Travel Republic as I have done for the past 3 years.
The Mercury Grand Hotel is a lovely place to base your holiday. Spotlessly clean , incredibly helpful staff and lovely food. It is in a good location near local eateries and sights and 3min cab ride from the beach or a good 30 min walk if you are in the mood. Did a lot of sightseeing around and found the Grab app a must if you want to go a bit further in an air conditioned car.
I have to say though,this country is amazing. The sights sounds smell experiences are just fantastic but it’s the wonderful gracious people that make this place so special. Please go and have a fabulous time like I did. I will return soon hopefully. Thank you Travel Republic for another seamless excellent experience.
February 3, 2026
Unprompted review
Reply from Travel Republic
Hello Dean,
That’s wonderful to hear!
We’re delighted you enjoyed the trip and that it helped make your holiday even better.
Thank you for taking the time to share your feedback—it really means a lot to us.
We hope you had a wonderful time, and please do let us know if we can help with your next one.
Best wishes,
The Travel Republic Team
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