Travel Republic Reviews 1,900

I booked what should have been a spa holiday to Hurghada and they booked me in by mistake to The Empire Aqua Park. I was shocked at the filth and damage of this resort that is beyond anything that a Westerner should have to deal with. I am in shock at the state of this hotel. I booked a resort expecting a place similar to the many that I've stayed at here in Hurghada before that is on the beach and all inclusive which is what I specified when booking. My room was filthy and in a state of disrepair as, there are rusty corroded fixtures on the sink, shower and toilet youis discolored and filthy and the overall state is on of rust and toxicity. The curtains do not even hanging right and look like they have used a sheet instead. The lift has a hole in the top and also when it stops at the floor there is a gap of about 4 inches where it is not level to step out and dangerous. The fridge looked toxic and full of ice where it has not been defrosted for ages so the inside has filthy yellow colored ice. I could not eat in the dining room as the cleanliness of the food preparation is suspect.
I lost a few days of rest and relaxation because of the stress, and have an extra cost of £127.77 for my mobile phone calls to Travel Republic as no one gave me the courtesy of responding to my emails and when I phoned and explained the problems was put on hold 'for the right department' knowing that I was calling from Egypt using my mobile phone. Twice that hold was over 20 minutes! I had to move to another resort and they have not even given me the courtesy of any response or customer service. I DO NOT recommend them.

I have booker with Travel Republic many times and have never had any problems

When booking, refreshed webpage and date changed to a few days forward so wrong date was booked and paid in full but there is a no refund policy and support take about a week to get back to you anyway

I have used Travel Republic lots of times over the years. It's one of the first websites I go to as, pricewise, it is very competitive. It is a very no hassle website. You book, you get your email and your voucher. The very few times I have had to cancel a flexible booking again, no hassle, and my deposit was refunded immediately.

Travel Republic is The best on line travel agency, the staff is always ready to help me in any doubt, what else? I will continue to make reservations with this Company, for sure, thanks for everything!!!
Gaia
Travel Republic è la migliore agenzia on line, il servizio clienti è sempre pronto ad aiutarmi nei momenti di dubbi, che altro aggiungere? Sono sicura che continuerò a prenotare con questa Compagnia, grazie per tutto!!!
Gaia

I had quite a great experience with this , I would highly recommend it.

TRAVEL REPUBLIC 10+++++

the booking was easy, quick and seamless. Online booking is very convenient. Everything went smoothly and there were no difficulties.

i found the website and booking quite easy and it was not expensive, it's been nice to receive a couple of emails to remind the location and the night i booked.
another important thing is that i had the chance to cancel my booking without being charged the whole amount,
i will advise travel republic to my friends!

Just a pity that sometimes their offers are later on not confirmed by the hotel (it happened to me recently), but Travel Republic is a place where I can book my hotels easily and with great rates. Thanks!

The hotel is set in a very good location, close to the station an to an area rich of restaurants.
The reception staff is very nice (e.g. I forgot a shirt in my room and they sent it back to me in London).

No problem with this site. I booked a little hostel in Naha and everything went fine.

If you search the best operator online for your holidays and travels use only travelrepublic!!

Good value. Helpful call centre.

adoro travel public <3