Just had a fantastic service from Ross and all at Travis Perkins Holbrook , Sheffield. I purchased a lock produced by ERA from TP which proved to be faulty , being 81 and no longer driving Travis Pe... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Jeremy was an absolute star with delivering the tonne bag of flint. As we live down a single track lane, deliveries can be very awkward, but with both patience and skill he managed to manoeuvre the lo... See more
Company replied
The customer service and cooperation form the Hire department in TP, Stowmarket was first class . Booking was easy with Gavin and he provided a knowledgeable overview of the scaffolding tower for hire... See more
Travis Perkins Stoke Gifford Bristol Branch. Had an excellent customer experience here on 17th June 2026. My wife and I went in with a Fencing problem and came out with a solution thanks to Pete.... See more
Company replied
Company details
- Building Materials Supplier
- Building Equipment Hire Service
- Landscaping Supply Store
- Lumber Store
- Sand and Gravel Supplier
About Travis Perkins
Information provided by various external sources
Travis Perkins is a leading company in the Builders' Merchanting and Home Improvement markets. The company supplies product lines to trade professionals and self-builders including general building materials, timber, plumbing & heating, kitchens, bathrooms, landscaping materials and tool hire, together with a wide range of services.
Biggest Product Range
We offer the biggest trade product range in Britain with 1000s of products available either in branch or next day delivery. Pick up a copy of our Trade Product Guide, our big book of everything, next time you’re in branch.
Convenience - Saving you time
With our nationwide network of local TP branches, we’re never too far away. To save you even more time, why not try our click & collect or flexible delivery services making sure you get the products you need when you need them.
It’s quick and easy to set up an account online where you can manage your account, check prices, buy online, check live stock levels and view and pay invoices*. Start enjoying the benefits today.
*Online invoicing only available to Credit Account customers.
Promotions
Our customers can enjoy great bi-monthly deals via our national ‘Trade Offers’ promotions, as well as exclusive online and in-branch deals.
Help & Advice
Our expert teams across our 670 branches are on hand to help whatever your trade. Pay them a visit today and tell them about the jobs you’re working on to get the best help and advice
Contact info
3.8
Great
5K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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90 years old and in need of help and…
90 years old and in need of help and sensible suggestions. Along comes big John at Bulwell depot. Listen to my proposals, made alternative excellent suggestion re proposed work. Thank you my friend. Another happy customer
Derek Streets
May 7, 2026
Unprompted review
Reply from Travis Perkins
Hi Derek, huge thanks for taking the time to leave a review. Great to hear John was able to assist. Good luck with the proposed work. Thanks.
Very helpful staff nothing is to much…
Very helpful staff nothing is to much trouble .All round excellent service . North Walsham Branch .
May 7, 2026
Unprompted review
Reply from Travis Perkins
Good morning, we're happy to hear that our North Walsham staff were so helpful and provided excellent service. Thank you for your positive feedback; we appreciate it. Thank you, Branka@TP
Poor
Poor. DO NOT BUY FENCE PANELS from TP.
Sold defective panels and now just getting the run around from the Luton branch. Looks like they sell seconds on the web site.
April 27, 2026
Unprompted review
Reply from Travis Perkins
Good morning, thank you for the review. We are so sorry to hear that you're not satisfied with the fence panels and the service received from our Luton branch. We would like to look into this further so if you email us on customerrelations@travisperkins.co.uk with your order number we can get in touch with the branch management team to see what happened on this occasion. Thanks for your feedback, we will take it onboard to improve our processes. Thank you, Branka@TP
fantastic and very prompt customer…
fantastic and very prompt customer service - Cody couldn't have been more helpful and professional - thank you.
May 5, 2026
Unprompted review
Reply from Travis Perkins
Good morning Alison, thank you for the review! We are happy to hear that our customer service was fantastic and prompt! We appreciate your recognition of the helpful and professional support you received. Thank you, Branka@TP
Con merchants
Con merchants, £79 for a dumpy bag of sharp sand and I have a account as a contractor, would not recommend or return.
April 23, 2026
Unprompted review
Reply from Travis Perkins
Good morning Mark, thank you for the review. We appreciate your feedback and regret that the price of the sandbag did not meet your expectations. We will review this to improve our service. Thank you, Branka@TP
Absolutely incredible service from the…
Absolutely incredible service from the Wallisdown branch.
We were let down yesterday by HSS/Speedy Hire however the guy we've spoken to at Travis Perkins today has been nothing other than amazing, thank you so much - literally saved us.
May 2, 2026
Unprompted review
Reply from Travis Perkins
Good morning Suzanne, what a great review! We're happy to hear about the incredible service you received at the branch. We appreciate you highlighting the positive impact our team had, especially after your previous experience. Thank you! Branka@TP
Price in Travis Perkins are lottery
Price in Travis Perkins are lottery.
Because one seller was selling items by £13 next day this same store, this same items cost me £24 it's a joke 🤣
You never know how much you need to pay. Because different sellers have different prices. Different between 100% of
Joke it's the worst and the most lazy stuff in this country
Hate your service and lottery of prices.
April 30, 2026
Unprompted review
Reply from Travis Perkins
Good morning Moru, thank you for the review. We appreciate you bringing this pricing inconsistency to our attention. We're sorry our service and pricing caused frustration. We'll review this internally to ensure a better experience moving forward. Thanks for your feedback. Branka@TP
Gavin from Hamworthy did a great job!
Gavin from Hamworthy arrived slightly before time slot for the delivery of sub base, but was cheerful and upbeat, very professional. Took challenges of reversing down our road in his stride, and placed the delivery of the 800 kg bags exactly where needed. Couldn't have been more helpful.
April 29, 2026
Unprompted review
Reply from Travis Perkins
Good morning Mark, we're delighted to hear about your positive experience with our team at the Hamworthy branch! We appreciate your kind words and are so glad you found them helpful. We always strive to provide excellent customer service, so this is great to hear! We appreciate the feedback, thank you, Branka@TP
Jeremy was an absolute star with…
Jeremy was an absolute star with delivering the tonne bag of flint. As we live down a single track lane, deliveries can be very awkward, but with both patience and skill he managed to manoeuvre the lorry to offload directly into our garden. Meaning no need for me to do numerous wheelbarrow trips. On top of that, he was very polite and friendly...a credit to Travis Perkins
April 30, 2026
Unprompted review
Reply from Travis Perkins
Good morning Richard, thank you for the review! We're proud of our team's dedication to providing excellent customer service, and it's fantastic to know that they went above and beyond to ensure your deliveries go smoothly. Please let us know which branch this was so that we can pass your comment over to them! We hope you come and visit us again soon! Thank you, Branka@TP
Tim and Ian have loaded the van before…
Tim and Ian have loaded the van before I have got out and told them what I want, top lads
April 29, 2026
Unprompted review
Reply from Travis Perkins
Good afternoon Jack, thank you for the lovely review! We're happy to hear that our team provided such prompt and efficient service! Thank you for sharing your positive experience with us; we appreciate it! Branka@TP
Website is a little glitchy but I only…
Website is a little glitchy but I only have praise for the speed of delivery and politeness/efficiency of the delivery drivers today and last week. Thank you very much TP Maidenhead.
April 28, 2026
Unprompted review
Reply from Travis Perkins
Good afternoon Sarah, thank you for the review. We appreciate your positive feedback regarding our fast delivery and the drivers' politeness. We're sorry to hear the website was glitchy. We take your feedback onboard and we'll make sure to look into this going forward. Thanks! Branka@TP
Just had a delivery from T.P
Just had a delivery from T.P. at Barry in South Wales. The delivery itself was prompt and on time, but it was the T.P. operative that impressed the most. Name of Lewis I think, polite, and very helpful, went out of his way to complete the delivery. I would recommend this supplier in a world where poor service elsewhere is commonplace.
April 28, 2026
Unprompted review
Reply from Travis Perkins
Good afternoon Rob, thank you for the lovely review! We appreciate you taking the time to share your positive delivery experience. We're happy to hear that you were impressed with the prompt service and the helpfulness of our Barry branch. It's great to know that their dedication made a difference. Thanks for your recommendation! Branka@TP
Poor service
I used one of the Bournemouth branches and paid for a delivery on Wednesday to be delivered on Friday only to get a call on Corday saying it can only be delivered Monday. I then had to take some items of the list as I needed them asap to not even get my money refunded after they said they would so now I have to chase around for it.
April 27, 2026
Unprompted review
Reply from Travis Perkins
Hi Richard, thank you for leaving your review. We are so sorry to hear about the delivery delay and the trouble with your refund. We appreciate you bringing this to our attention. We'll look into what happened with your order, can you please email us on customerrelations@travisperkins.co.uk with your order details and we can get in touch with the branch management team? Thank you, Branka@TP
Tim + lan at your conglton branch very …
Tim + lan at your conglton branch very helpful as always all the staff at conglton friendly nothing to much trouble for them
April 20, 2026
Unprompted review
Reply from Travis Perkins
Good morning Dave, thank you for the fantastic review. We appreciate your kind words regarding the helpfulness and friendliness of our team. We're glad you enjoyed your experience and that they could assist you so well. Thanks! Branka@TP
Experienced branch manager saves the day, thank you Steve!
We can always rely on the experienced Travis Perkins branch manager Steve Vaughan at Barry to get what we need. We were let down by another branch and Steve got it sorted. Steve arranged that We collected from the Pontypridd branch. It was showing as in stock, and proved that it was actually on the shelf, and the yard boys were very polite and very helpful.
Thank you all
April 24, 2026
Unprompted review
Reply from Travis Perkins
Good morning Nigel, thank you for the review. We appreciate you taking the time to share your positive experience. We're happy to hear that our team was able to assist you and that the yard staff were helpful. It's great to know their dedication made a difference. We hope to see you again soon. Thank you, Branka@TP
I don't do a lot of DIY these days so…
I don't do a lot of DIY these days so rarely in, however after a product issue today, no chance to get in and in desperate need, I called the Leek branch, spoke to Alex and within minutes the issue was sorted, I can now crack on with the job. Too marks sir, thank you.
April 25, 2026
Unprompted review
Reply from Travis Perkins
Good morning Barrie, thank you for the review. We appreciate you taking the time to share your experience. We're happy to hear that our team was able to quickly resolve the product issue you encountered and get you back to your project. Thank you for your positive feedback! Branka@TP
I arranged a delivery for after 12 on a…
I arranged a delivery for after 12 on a certain day and was told that was fine. The day in question arrives and I get a message stating that the delivery would be between 8 and 10am. I called the office in Andover and was told that after 12 is all booked up. Useless.
April 24, 2026
Unprompted review
Reply from Travis Perkins
Good afternoon Oliver, we appreciate you bringing this to our attention. We're sorry your delivery wasn't scheduled as requested and that you were inconvenienced. We'll review what happened to prevent this from occurring again. Thanks for your feedback, we will make sure to pass it on to the branch management team. Branka@TP
I was looking for supplies to help with…
I was looking for supplies to help with my garden transformation and was struggling to find the right materials.
I call Travis Perkins Pocklington which is my local branch, Brett was very helpful advising me of the things I would need and I sourced everything I required to make my garden beautiful again.
Thanks again to Brett and the team, would 100% recommend.
April 23, 2026
Unprompted review
Reply from Travis Perkins
Good afternoon, thank you for the review! We're happy to hear that you found the materials you needed for your garden project. We appreciate your positive feedback regarding the assistance you received. It's great to know we could help make your garden beautiful again. Thanks for recommending us! Branka@TP
By far best Travis’s Perkins I’ve used…
By far best Travis’s Perkins I’ve used staff are amazing yard staff are always friendly and helpful Lewis rich nick and Craig have been unbelievable I couldn’t recommend this Travis more from hire to deliveries they have been amazing Travis Perkins Bognor west sussex
April 22, 2026
Unprompted review
Reply from Travis Perkins
Good afternoon Jimmy, we appreciate you sharing your positive experience. We're happy to hear that our team's friendliness and helpfulness, from hire to deliveries, stood out to you. We value your recommendation! Please let us know which branch this was and we will let the team know they are doing a great job. Thanks, Branka@TP
Travis Perkins, Congleton
Ian and Tim on the yard are excellent, they get you loaded very fast and efficiently.
Olly the driver is really good at getting materials where you want them, even helping to carry plasterboards into the house.
Ryan, the manager is very attentive and great with pricing.
All in all, a great team.
Highly recommended
April 22, 2026
Unprompted review
Reply from Travis Perkins
Good afternoon Harvey, thank you for such a brilliant review. We're happy to hear about the excellent service you received from our team! It's great to know the loading was fast and efficient, the delivery was helpful, and the pricing was great. We appreciate you letting us know, and we'll pass your kind words on to the team. Thanks, Branka@TP
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