Just had a fantastic service from Ross and all at Travis Perkins Holbrook , Sheffield. I purchased a lock produced by ERA from TP which proved to be faulty , being 81 and no longer driving Travis Pe... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Jeremy was an absolute star with delivering the tonne bag of flint. As we live down a single track lane, deliveries can be very awkward, but with both patience and skill he managed to manoeuvre the lo... See more
Company replied
The customer service and cooperation form the Hire department in TP, Stowmarket was first class . Booking was easy with Gavin and he provided a knowledgeable overview of the scaffolding tower for hire... See more
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Travis Perkins Stoke Gifford Bristol Branch. Had an excellent customer experience here on 17th June 2026. My wife and I went in with a Fencing problem and came out with a solution thanks to Pete.... See more
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Company details
- Building Materials Supplier
- Building Equipment Hire Service
- Landscaping Supply Store
- Lumber Store
- Sand and Gravel Supplier
About Travis Perkins
Information provided by various external sources
Travis Perkins is a leading company in the Builders' Merchanting and Home Improvement markets. The company supplies product lines to trade professionals and self-builders including general building materials, timber, plumbing & heating, kitchens, bathrooms, landscaping materials and tool hire, together with a wide range of services.
Biggest Product Range
We offer the biggest trade product range in Britain with 1000s of products available either in branch or next day delivery. Pick up a copy of our Trade Product Guide, our big book of everything, next time you’re in branch.
Convenience - Saving you time
With our nationwide network of local TP branches, we’re never too far away. To save you even more time, why not try our click & collect or flexible delivery services making sure you get the products you need when you need them.
It’s quick and easy to set up an account online where you can manage your account, check prices, buy online, check live stock levels and view and pay invoices*. Start enjoying the benefits today.
*Online invoicing only available to Credit Account customers.
Promotions
Our customers can enjoy great bi-monthly deals via our national ‘Trade Offers’ promotions, as well as exclusive online and in-branch deals.
Help & Advice
Our expert teams across our 670 branches are on hand to help whatever your trade. Pay them a visit today and tell them about the jobs you’re working on to get the best help and advice
Contact info
3.8
Great
5K reviews
No recent history of asking for reviews
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What lovely stuff at Borehamwood
What lovely stuff at Borehamwood, just had sleepers delivered Matthew what a nice driver look after him
April 22, 2026
Unprompted review
Reply from Travis Perkins
Good afternoon Dennis, what a great review! We're happy to hear that you enjoyed your recent experience with us, especially the delivery. We appreciate you acknowledging our driver's service. We will make sure to send your review to the branch. Have a great day! Branka@TP
Great branch
Great branch, everyone is always very helpful, especially Tim and Ian.
April 21, 2026
Unprompted review
Reply from Travis Perkins
Good morning Tyler, thank you for the review. We're happy to hear that everyone is very helpful! We appreciate you mentioning our team members. Thank you for your positive feedback. Branka@TP
This is the best Travis in Cheshire the…
This is the best Travis in Cheshire the lads in the yard go the extra mile to help make the customer experience shine! Big shout out to Tim and the boys
April 21, 2026
Unprompted review
Reply from Travis Perkins
Good morning Richard, thank you for the review! We're happy to hear that the team's dedication made your visit exceptional. We appreciate your positive feedback and thank you for taking the time to share. Thanks, Branka@TP
Great service from tim and ian always…
Great service from tim and ian always helpful guys
And the lads inside are top notch
April 21, 2026
Unprompted review
Reply from Travis Perkins
Good afternoon Damien, thank you for your review. We're happy to hear that you found our service helpful and appreciate the team's efforts. Thank you for your positive feedback! Branka@TP
Tim and Ian in the yard were fantastic
Tim and Ian in the yard were fantastic, they were very knowledgeable of the materials that were stocked in the yard and even loaded my vehicle for meter out of ten.
April 20, 2026
Unprompted review
Reply from Travis Perkins
Good morning Adam, thank you for the fantastic review! We're happy to hear that our team members were so helpful and knowledgeable! Thank you for letting us know about your experience and for your high rating. Please let us know which branch this was and we'll let the team know what a great job they are doing. Thank you, Branka@TP
No call to arrange delivery, just turned up and left it by house. Not impressed!
Placed online order for large amount of timber. Receipt said branch would contact me to arrange delivery. Came off a long call to see id got a txt saying the delivery driver was going to deliver the wood in about 10 minutes time. I phoned branch and was told the wood had been delivered! No one in house and I’m away for several days, so hopefully my wife can get the timber and cement to a safe place, if it hasn’t been stolen before she gets home! Not at all impressed, was hoping to arrange the delivery for a day I was home!!
April 20, 2026
Unprompted review
Reply from Travis Perkins
Good afternoon Andrew, thank you for the review. We appreciate you bringing this to our attention. We're sorry to hear the delivery wasn't arranged to your convenience, especially with the unexpected timing and your absence. We'll review our communication process to prevent similar situations. Please email us on customerrelations@travisperkins.co.uk with your order details and we can ask the branch management team to get in touch with you if you wish to share your experience with them. Thank you for your feedback, Branka@TP
Served by Tim and Ian absolutely…
Served by Tim and Ian absolutely brilliant, great service and friendly
April 20, 2026
Unprompted review
Reply from Travis Perkins
Good afternoon Steven, thank you for the review! We're happy to hear that you had a brilliant experience! We appreciate your kind words about our team and service. Please let us know which branch it was you visited and we will pass your lovely comments over to them. Thank you, Branka@TP
Delivery driver
Delivery driver, Steve. Amazing. Always have issues in our road with deliveries as it is very narrow. I have received abuse from people waiting to get by before. He was calm. Speedy. Very smiley! Thank you Steve.
Burgess Hill Branch.
April 17, 2026
Unprompted review
Reply from Travis Perkins
Good afternoon Morgan, we're happy to hear that the delivery experience was so positive! We appreciate you taking the time to recognize the driver's professionalism and efficiency in navigating the challenges of your location. If you let us know which branch it was that delivered to you, we can let them know what a great job they are doing. Thank you, Branka@TP
It’s so brilliant when people do their…
It’s so brilliant when people do their jobs ! Just want to thank Brendan at KLynn branch for being so helpful - and knowing the products so well - mine was a simple enquiry but he was great! Sad it’s so rare …….
April 17, 2026
Unprompted review
Reply from Travis Perkins
Good morning Pauline, thank you for leaving such a lovely review. We're happy to hear that you had such a positive experience! It's great to know that our team member was helpful and knowledgeable. We appreciate you taking the time to share your feedback. Thanks, Branka@TP
Supplies
Items delivered Thursday. Delivery driver helpful, friendly and very accommodating. Would definitely recommend. Staff in Tewkesbury were helpful and knowledgeable.
Thank you.
April 16, 2026
Unprompted review
Reply from Travis Perkins
Good morning Ann, thank you for the lovely review. We're happy to hear that the delivery and our Tewkesbury staff met your expectations! We appreciate your recommendation and thank you for your positive feedback. Thanks, Branka@TP
I would like to take this opertunity to…
I would like to take this opertunity to say that Emma and Megan are both lovely people, always pleasant and very helpful in every way possible, they are both a great asset to Travis Perkins,keep up the good work Girls, also the other sales personel are good,
April 17, 2026
Unprompted review
Reply from Travis Perkins
Good morning Glynn, thank you for your lovely email. We appreciate you taking the time to share your positive experience. We're happy to hear that our team members were so helpful and pleasant. It's great to know that their service made a positive impression! Can you please let us know which branch this was and we'll let the team know they are doing a great job? Thanks, Branka@TP
Inappropriate behaviour
I’d first like to note that this is not a reflection on any service provided.
I disagree to the behaviour of a driver in one of your vehicles yesterday in Droitwich, I can only recall 5UVV on the reg sorry.
I was witness to one of your green Lorry’s passing Lidl in Droitwich as I was putting my shopping away, tooting his horn and flapping his tongue like a dog gesturing to a young lady and her child walking along the path. Although this could be a misunderstanding if you driver knows the lady then I’m sorry I got startled by the horn. Regardless I still feel that this is un acceptable behaviour in today’s society and that the gestures were disgusting and inappropriate.
I’m sure the driver just needs educating in this matter.
Bill from Droitwich
April 16, 2026
Unprompted review
Reply from Travis Perkins
Good morning Billy, thank you for the review. We appreciate you bringing this incident to our attention. We take such matters very seriously. The behaviour you described is not in line with our standards. We will investigate this and take appropriate action to ensure our drivers understand the expected conduct. We appreciate you taking the time to share your concerns. Thank you, Branka@TP
Stayed in all day waiting for a hire…
Stayed in all day waiting for a hire delivery. Received a text at 07:39 confirming the order has been placed and offering safety videos. Received another text at 12:03 advising the driver will be with me between 14:15 and 16:15. Online tracker shows delivery has 'arrived', yet since about 16:00 delivery truck is shown as at TP Bedford site on the map. Nothing has arrived as at 17:15. No explanation, no communication from Travis Perkins.
April 16, 2026
Unprompted review
Reply from Travis Perkins
Good morning Kevin, thank you for your review. We appreciate you taking the time to share your experience. We're sorry to hear your delivery didn't arrive as expected and that there was a lack of communication. We'll investigate what happened with your order to prevent similar issues in the future. Can you please email us on customerrelations@travisperkins.co.uk with your order details and we will reach out to the branch management team to see what happened on this occasion? Thank you, Branka@TP
Super helpful delivery by Craig
I’ve just had a pallet of kiln sand delivered from the Gloucester branch. Craig was able to place the pallet exactly where I needed - it was a tricky manoeuvre. He safely dropped off the the delivery- and gave me a few tips on sealing the block paving too. Super helpful.
April 16, 2026
Unprompted review
Reply from Travis Perkins
Good afternoon Dane, thank you for the fantastic review! We're happy to hear that the kiln sand delivery met your expectations. It's great to know the placement was successful and the advice was helpful. Please let us know which branch it was that did such a great job with your order and we'll make sure to let them know. Thank you for your positive feedback! Branka@TP
Lyme Regis-Don’t go alone
Lyme Regis-Don’t go alone. Not a place for woman and children.
March 19, 2026
Unprompted review
Reply from Travis Perkins
Good morning, thank you for leaving your review. We are so sorry to hear about your experience with our Lyme Regis branch. We welcome everyone in our branches and we don't want anyone to feel this way so we will make sure to investigate further. Please can you email us on customerrelations@travisperkins.co.uk with the details of what occurred on this occasion so that we can speak to the branch management team? Thank you, Branka@TP
From start to finish everyone involved…
From start to finish everyone involved real great service. Nice to deal with very competitive. Why go anywhere else….
April 15, 2026
Unprompted review
Reply from Travis Perkins
Good morning Peter, thank you for the great review! We're happy to hear that you had such a positive experience with our team and found our service to be competitive. Thank you for your great feedback! Branka@TP
Fantastic generally
Fantastic generally, Office staff can’t do enough for you and deliveries always on time. Could do with a few more lads in the yard to cut down wait times.
April 13, 2026
Unprompted review
Reply from Travis Perkins
Good morning Debbie, thanks for the review! We're glad you enjoyed your experience! We appreciate your feedback regarding the yard wait times and will consider ways to improve this. Thank you! Branka@TP
great service from West Norwood branch
I ordered some timber from Travis Perkins after Wickes let me down and the delivery driver did a great job manoeuvring the truck around my narrow street. When I called earlier to check on delivery status, I was pleasantly surprised to get straight through to the branch, not a call centre, and the person I spoke to was very helpful.
April 13, 2026
Unprompted review
Reply from Travis Perkins
Good morning Gavin, thanks for the lovely review! We're glad you enjoyed your experience with us. It's great to hear that our delivery driver was able to navigate your street successfully and that our branch team provided helpful service when you called. Thank you for your positive feedback, we really appreciate it! Branka@TP
Do not trust the Website
Website is out of date and not reliable. Check with Local Branch instead or go to a more reliable competitor such as Wickes or Jewsons etc.
Ordered 2 dumpy bags of gravel online, told it was in stock, so paid.
Next week, local branch called to say that they had no stock and hadn't been able to get the gravel for 18 months ! Was also told that this was a known problem within TP.
Rubbish.
April 13, 2026
Unprompted review
Reply from Travis Perkins
Good morning Glenn, thank you for the review. We appreciate you bringing this to our attention. We're sorry the website information was inaccurate, and your order couldn't be fulfilled. Can you please let us know which branch this was so that we can investigate the stock discrepancies and improve our service? Thanks for your feedback. Branka@TP
Very late opening on Saturdays …
I have had to use travis perkins sandy Lane for the past 3 Saturday and every time they are late opening. I am not saying by a little bit I mean they arrive for work after 8.20am yet they say open at 8am . Thank God the next customer has an account somewhere else. Very poor time keeping
April 11, 2026
Unprompted review
Reply from Travis Perkins
Good morning Frankie, thank you for leaving your review. We appreciate you taking the time to share your experience. We are sorry to hear about the late openings on your recent Saturday visits. We will address this internally to ensure better timekeeping in the future. Thank you, Branka@TP
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