I bought a rabbits foot off Amazon and…
I bought a rabbits foot off Amazon and it came in broken in pieces, the seller did not want to refund and didn’t even have the decency to say sorry.
February 17, 2026
Unprompted review
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
2.3
Poor
6 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
Advertisement
Credit Card Scammers
Would not cancel an order that was placed using a stolen credit card. Cared more about the thief receiving their item than the victim who had their money stolen. Due to proximity of the business to the thief they either employ the criminal or this whole “business” is a front for a credit card scam.
January 8, 2022
Unprompted review
Reply from Treasure Gurus
Hello, We're sorry this happened to you; however, the business is not able to cancel transactions that take place after a certain amount of time has lapsed after the order was placed. Orders are printed and shipped same-day or immediately on Mondays.
Please contact your credit card company if your card was stolen, as most credit card companies usually have a policy where its customers are not liable for lost or stolen credit card purchases. Please contact your credit card company for any unauthorized purchases.
We do not employ criminals, are not a "front" for credit card scam, nor would we condone such an action within our team and company.
Our website is run by Shopify and is legitimate website with legitimate customers and legitimate products. If an employee was stealing from the company or its customers, the employee would be immediately terminated and criminal charges would be filed.
Again, we apologize for an inconvenience on the Treasure Gurus end, but once an order is placed and a label is printed, it is not able to be canceled. Please contact your credit card company regarding this or any unauthorized purchases. Thank you
Got used item
Wife got scissors from them via Walmart's website. They were not the same kind, and they were tarnished and clearly had been used. There was sticky tacky stuff on them and finger prints on them. Emailed them about the issue and not even an apology, they just said it wasn't in use.
May 23, 2020
Unprompted review
I would purchase again with confidence. JG
I have ordered several items directly from this companies website and have always found the items to be as described.quilty products, fast ship, great communication, what more could you ask for. I would purchase again with confidence. JG
December 29, 2019
Unprompted review
Spent $20 for overnight air delivery
Spent $20 for overnight air delivery, and 3 days later I still dont have my package. It was supposed to be a gift to a coworker who is getting married saturday. I'm pretty upset. Our whole engineering department went in on the gift, and they're going to be pretty let down when it doesn't come in time.
September 18, 2019
Unprompted review
Reply from Treasure Gurus
Hello,
Please let us know your order number so we can track this for you and determine what happened. Please email us at orders@treasuregurus.com us as soon as you're able and we'll try to make this right for you. Thank you for your business, we look forward to hearing from you.
Advertisement
Appalling. Avoid avoid avoid
Bought an item from these people via amazon.co.uk
Never received item because it got picked up by customs and they wanted 20 odd pound to deliver.
Numerous emails & phone calls made.
Finally got my money back couple of months later. After they lie/twist it any way they can to avoid their responsibilities.
For the record it was through Amazon. Co.uk so all customs costs were the responsibility of the seller.
So to summarise this company
AVOID AVOID AVOID! !
hope that's clear enough.
To add to treasure gurus reply bellow -
Absolute rubbish.
Why then did you have to give me a complete refund. And why won't amazon. Co. UK allow you to put a message saying customer must pay import fees!.
Simple. Because you are a lier and the Lowest of the low.
Wasted enough of my time with you before.
Hope you go out of business and I hope thus review contributes to it.
August 28, 2016
Unprompted review
Reply from Treasure Gurus
Hello there, thank you for your Treasure Gurus support and patronage. Unfortunately, your information is inaccurate. Per Amazon, the importer of record—you and any other international customer—are responsible for any additional customs fees, as the package must comply with all laws and regulations of the destination. Also, the international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches the recipient's country.
Please visit Amazon's link to customs fees information here: https://www.amazon.com/gp/help/customer/display.html?nodeId=201119100
We hope this is clear enough for you and we look forward to your future patronage.
-Treasure Gurus
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.