It is like a treasure chest of bargains and great buys. Website works effortlessly and super easy to trade. If you contact customer service you are dealt with efficiently and kindly.
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See what reviewers are saying
I recently received the Portable Mini Massage Device. The plastic cover was lost almost immediately & the adhesive sticks to everything. Now the instructions are permanently attached to it & they wo... See more
Company replied
The communication seller-buyer is really good. And it is nice to be able to follow the package every. step of the way. I haven't mastered the filters. Would be great to look at a similar item from... See more
This app has been my favourite platform an a love of mine from the beginning, throughout the 5 years I’ve used it I have only been met with great service from this company. I’m saddened to the... See more
Company details
- Online Marketplace
- Children's Clothing Store
- Fashion Accessories Store
- Men's Clothing Store
- Women's Clothing Store
Written by the company
Trendsales er Danmarks største markedsplads for secondhand fashion & lifestyle. Vi gør det nemt, hurtigt og sikkert at handle secondhand online. Du får adgang til Danmarks største udvalg af secondhand fashion & lifestyle: +1 million brugere er klar til at gøre en god handel med over +250.000 nye annoncer hver måned. På Trendsales vægter vi sikkerheden højt, og vi har derfor skabt vores helt eget sikre handelssystem. Når du handler herigennem, forsikrer vi dine køb og salg med op til 100.000 kr., så du kan handle trygt og undgå at blive snydt. Hvis varen ikke er som beskrevet, eller den går tabt i posten, er du garanteret at få dine penge tilbage. Sammen jagter vi følelsen af den gode handel og skaber samtidig en bedre verden ved at forlænge tøjets levetid. Kom nemt og hurtigt i gang ved at hente app'en, eller gå på vores website www.trendsales.dk :-)
Contact info
Vestergade 18B, 1456, København K, Denmark
- support@trendsales.dk
- www.trendsales.dk
4.3
Excellent
12K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
God service 😊👍🏻
March 28, 2024
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Easy Money
Very good company who helps people make easy money :D Its really simple and you can make so much money of it. I would recommend it, if your trying to find a hobby, or just want to earn some more easy money :)
March 1, 2024
Unprompted review
Top service
February 29, 2024
god levering og godt system:)
February 7, 2024
den var bare super fin
February 6, 2024
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God service
February 4, 2024
Very easy and secured to trade
Very easy and secured to trade! I highly recommend it.
January 14, 2024
Easy and practical app
Easy and practical app.
Could have better filters and search function but other than that it is very efficient
December 18, 2023
Trygt sted at handle med super god support
Trygt sted at handle, både som køber og sælger. Super god support!
December 8, 2023
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International deliveries would be…
International deliveries would be amazing! To Finland for example 😎 Beautiful secondhand clothing❤️
December 2, 2023
Unprompted review
Good service
Good service. Info updated and trustworthy:) my first purchase and it was a good experience.
November 15, 2023
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I am very disappointed how my issue was…
I am very disappointed how my issue was dealt with. I received an item which was in good but visibly used shape, despite being advertised as ‘almost as new’. I failed to report this immediately because the seller seemed nice and I was thinking whether should I accept it and write a review to say that it has not been sent in a condition as advertised, or should I just move on with my life and not get into a dispute (but unhappy because I was not told the right condition) or should I try to return the item. After 8 days, before raising any issues with the seller, to avoid confrontation etc, I asked Trendsales what to do. And they told me I should report it. Before submitting a report I was prompted by the system to contact the seller. Of course the seller didn’t want the item back because they know they advertised falsely and I reported the case. But the Trendsales now told me that all reporting should be done within 2 days of picking up the package. If they told me this at the point when I first contacted them to enquire about this issue, they would have saved me a whole day of unpleasant conversations with the seller. I recognise that, because of my schedule and overthinking this matter, I failed to report it immediately, but when I contacted Trensales they should have been very clear about the 2 day rule so I would not even raise this with the seller. Now the whole situation left ‘the bad taste’. Thankfully, the item was not expensive, but I am not comfortable using this platform for buying anymore.
November 16, 2023
Unprompted review
Reply from Trendsales
Hi
We are sorry to hear that you received a faulty item and that the issues was not handled satisfactory by our support.
Our first recommendation is always to contact the seller to see if you can find an agreement, and we are glad to see that this was also your approach. If you are unable to find a solution, we are happy to review the situation.
The two-day-rule is to ensure that the condition is not the buyers fault. If we don’t receive a report within this timeframe, it makes it increasingly difficult for us to make any claims on the buyers behalf, that the item is not as promised. We are sorry that it was not communicated thoroughly, that you need to voice any concerns about a product within 48 hours.
It does sound like your case what handled interdepartmentally, which might explain the miscommunication. I have noted this, so we can prevent this issue in the future. I am unable to find your profile from the information on Trustpilot, but you are very welcome to reach out to us directly at support@trendsales.dk and refer to your trustpilot review. We would love to take another look on the situation for you.
Best wishes,
Trendsales
great experience <3
quick delivery, product as seen on pictures, absolutely in love with the jacket
November 10, 2023
Works just well
November 3, 2023
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Got the delivery soon and it was an…
Got the delivery soon and it was an easy process
November 4, 2023
Works as promised.
Works as promised.
Unfortunately some sellers become inactive and you end up having some purchases cancelled…
October 31, 2023
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