I was surprised when I received an email from Hughes Electrical, I thought two washer/driers delivered were being delivered on the dame day. One from Tribal and one from Hughes. Checked and found I... See more
Tribaluk
Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Ordering was easy. Updates on delivery was excellent. Delivery spot was one hour my order arrived within that hour. Delivery was free and I was given several delivery days and even on the due date I w... See more
Found the product cheapest from Tribal. Made my payment online. Received acknowledgement of payment and that was it. No other confirmation for several days until e-mail showing receipt and item... See more
Company replied
I ordered a Samsung vacuum - a Which best buy - at the best price on the web. Really easy ordering process with all the information available. It clearly stated that they were awaiting stock and it w... See more
Company details
Information provided by various external sources
Tribal UK is part of one of the largest electrical retailers in the UK. We provide a comprehensive range of products from all of the major manufacturers - and at the best possible price as we do not have the costs of running high street shops. Our friendly team have years of experience in this area and with dealing with online customers. They receive regular product training and are well equipped to answer any questions you may have.
Contact info
People also looked at
5 star service
Excellent delivery service and product is as described. Very pleased with my purchase.
as hoped
I looked for a small freezer at the right price, found it at Tribal, delivered in fair time, free, unfortunately it arrived damaged, I telephoned Tribal they answered the phone QUICKLY !! apologised, sent replacement recieved 4 days later. What more could you ask for ?
The product arrived promptly and quickly and is as good as described.
I am really pleased with the purchase and it is as good as I expected. It's really powerful and surprisingly quiet. I'm very happy with my purchase and the price.
Fast delivery and best price I could find
Price was considerably below that offered by high street retailers and item was delivered in a few days.
Very Good, Reliable and Efficient Service.
I purchased two Toshiba All in One Computers, and would like to say, that they arrived quickly and on time. I will definitely be using Tribaluk again when i need anything, as the customer service is exemplary, and very efficient, I will just add that as i belong to a cash back site, I also receive cash back on my purchases. I would without hesitation, recommend Tribaluk to my friends and family.
Excellent service
The price of the product was very competitive, and the product has proved excellent. I was informed that the delivery was to be Wednesday and it was.
I will definitely use Tribal.uk again.
Rubbish!
They took my TV to a random house in my village, nowhere near my house. They weren't in so they took it to another random house even further away from my own. The people at the first house had a note through their door, went to go get it and it was for me! They had to ring me and I had to go and collect it. I could possibly inderstand but the box had my name and address on it so there is absolutely no reason for this. I also find the whole process a bit strange. They don't give you an estimated delivery date and say they will charge you if you aren't in so can't arrange to take it if you don't know when it is coming! Useless and a pain. Also, the person at the first house said the delivery man was rude and just wanted to drop it off as quickly as possible, not caring whether it was the correct address.
3rd time I've used Tribaluk.
3rd time I've used Tribaluk and I'm never disappointed, Received my clear confirmation instantly then my invoice.
The delivery day was arranged on a day to suit me, you then receive an email with the the approx time (normally within a 2 hour window) the day before, then the driver gives you a call just before to ensure you are in.
All in all a fantastic service!
Cheapest price, arrived in perfect condition, and in very good time!
I ordered an LG 42" LED TV from Tribal UK after being recommended by a friend. The TV was selling on Tribal UK for £70 less than most well known high street shops and websites. I had never heard of Tribal UK before and I was slightly skeptical at first, with the whole "if it's too good to be true then it probably is" thing; but I read some reviews, with 92% of them being positive, and a rating of 4.8/5 stars. I decided to go with it. I was very happy that I could pay with paypal and all transactions went through without a single problem. The day before my selected delivery date I received an invoice via email, confirming that the payment was made, and confirming the address and delivery date. Tribal UK can only offer a delivery day, and do not provide a delivery slot (probably the only negative I can find) but my TV arrived at 9:30am! Very surprised, although probably luck above all else.
I would definitely recommend Tribal UK, as it was very affordable and the transaction was entirely smooth. I cannot comment on their customer service, or problem resolution as I had no need of either.
Top quality product with the cheapest price
Massive saving on a vacuum cleaner. Same cleaner over £150 more at John Lewis.
Delivered within the week
Excellent service
Excellent service , easy to order and delivered on time . Would use again..
Easy ordering, great price, quick delivery goods as described
I ordered a Samsung vacuum - a Which best buy - at the best price on the web. Really easy ordering process with all the information available. It clearly stated that they were awaiting stock and it was despatched in less than a week on a Friday and delivered the following Monday. It doesn't get much better than that! The only slight niggle is that the couriers don't give any idea of delivery day or time.
Have tried the cleaner out and it exceeds expectations. Here's a very satisfied customer
The excellent reviews are well deserved
Drawn by the best price available, re-assured by the excellent reviews, I bought from this - to me previously unknown - supplier.
It was a good decision.
Quick delivery, hassle free service.
Very good service
Apart from a small glitch with the address not being captured during the order, which was quickly picked up and rectified, everything went as expected and delivery was fast. Vacuum cleaner arrived in perfect condition and is excellent value for money.
great
best deal and great delivery experience. unexpectedly gave me a two hour window on the day so i didn't have to wait in all day. fantastic product..
Great product at great price, delivered as expected.
The best possible price (end of life vacuum cleaner), on a product that we had pre-selected after much research. Delivered as expected, the day we had chosen. Very satisfied.
Excellent and speedy service coupled with good value
Thoroughly impressed with the speed of service and communication. The item purchased was the cheapest online and and arrived exactly as stated. To date I am totally satisfied and this is a company I will certainly consider using again.
Not happy
Customer service staff are not nice. Phoned me to let me know that the item I ordered is out of stock. I asked if I could have different color of the same product. She said yes but I'll have to pay extra. I insisted that it was not my fault if you had the one I ordered, this question won't arise. But she won't listen.
Following day I had to ring again as they have price match policy as I have seen other online store is selling the same product cheaper. But he wouldn't match the price because I already had used 5% online discount code. I told him that tribaluk selling the item for £587 whilst other retailer was selling it for £560. And also I told him that I sould be having 5% on £560 not £587. He said no, after diducting 5% I paid cheaper than the other retailer!!!! But my point was that the 5% is my entitlement and they shouldn't be bothered about it.
However the customer service people are not helpful at all.

Reply from Tribaluk
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.


