Banner for Trivantage

Trivantage Reviews 397

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 378 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and prompt responses, whether through email or chat. Many people highlight the exceptional customer service, noting that representatives are knowledgeable, courteous, and genuinely committed to making every interaction seamless. The company is also commended for its efficient order processing, quick shipping, and reliable product availability, making it easy for consumers to do business with them. However, some customers have experienced issues with shipping, specifically regarding the cost and the shipping department not always following instructions for packaging. A few other people also felt that some sales representatives were not as knowledgeable as expected or failed to send requested sample books, leading to delays.

What people talk about most

Staff

Consumers consistently report positive experiences with staff, highlighting their helpfulness, knowledge, and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the team's... See more

Product

Reviewers mention positive feedback about product. Customers consistently praise the wide range of products... See more

Order

Reviewers highlight positive aspects of order. Customers frequently praise the ease of ordering, whether... See more

Service

Clients share positive opinions on service, consistently praising its reliability, efficiency, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We’ve been doing business with TriVantage for 39 years, and they have consistently provided excellent service. Orders always arrive on time, and their chat support responds quickly and is extremely he... See more

Company replied

Rated 5 out of 5 stars

Trivantage is a great company to do business with. Wholesale pricing on Sunbrella Fabrics, which are generally always in stock, and a good selection of accessory products to get the job done professio... See more

Company replied

Rated 5 out of 5 stars

Our experience with Astrup/Trivantage is more than just 1 or the millions of experiences we have had with your company. Always for many many years they have been reliable to us, we consider Trivant... See more

Company replied

Rated 5 out of 5 stars

Sales rep went out of his way to help me find a specific grommet die that I had been searching for. I couldn't find the specific one I needed in their online catalog, but took a pictur... See more

Company replied


Company details

Written by the company

Trivantage is the nation's largest wholesale supplier for the awning, marine, upholstery, and shade sail industries. We are your one-stop shop for over 9,000 products, including premium performance fabric by the yard (featuring Sunbrella), marine hardware, trim, and essential supplies. We focus on B2B customers, offering product expertise, hassle-free ordering, and fast, reliable shipping to ensure your projects are completed on time. Partner with the industry expert!


Contact info

4.8

Excellent

TrustScore 5 out of 5

397 reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The rep was very communicative with me…

The rep was very communicative with me regarding lead times and product information. The order process was simple, and the delivery was quick!

May 2, 2026
Trivantage logo

Reply from Trivantage

Thank you for taking the time to share this. We are glad your representative kept you informed and helped you with product details, and that the ordering process felt easy, with quick delivery to follow. Thanks for choosing to work with us.

Rated 4 out of 5 stars
Trivantage logo

Reply from Trivantage

Thank you so much for sharing this. We’re really glad everything arrived just as you expected. We appreciate the chance to work with you.

Rated 5 out of 5 stars

Great Value

Great selection, in stock, easy ordering and quick shipping and delivery.

May 4, 2026
Trivantage logo

Reply from Trivantage

Thank you for taking the time to share this. We’re glad you're happy with the selection, that everything available, and that the ordering and delivery process went smoothly. Thanks for working with us.

Rated 5 out of 5 stars

Fast as heck

May 4, 2026
Trivantage logo

Reply from Trivantage

Thank you for sharing this. We’re happy your items came quickly. We appreciate you working with us.

Rated 5 out of 5 stars

like all of it

May 4, 2026
Trivantage logo

Reply from Trivantage

Thank you for sharing this. We’re glad everything worked out just right for you. Thanks for choosing to work with us.

Rated 5 out of 5 stars

extremely easy to order samples and…

extremely easy to order samples and quickly received them.

thank you

April 28, 2026
Trivantage logo

Reply from Trivantage

Thank you so much for sharing this. We’re glad the sample ordering process was simple and fast. Thanks for choosing to work with us.

Rated 5 out of 5 stars

Very convenient and easy

Very convenient and easy

April 30, 2026
Trivantage logo

Reply from Trivantage

Thank you so much for sharing this. We’re really glad your experience felt simple and convenient, and that everything was easy. Thanks for choosing to work with us.

Rated 5 out of 5 stars

Great pricing

We’ve had an excellent experience working with Trivantage. Their team is consistently professional, responsive, and knowledgeable, making every order smooth from start to finish. The product selection is extensive, and materials are always high quality and reliable for our projects.

What really stands out is their customer service. Whether placing orders, tracking shipments, or getting help sourcing specific items, their staff goes above and beyond to support our business. Shipping is fast, communication is clear, and they truly operate as a trusted partner.

We highly recommend Trivantage to anyone in the awning, marine, or upholstery industry looking for dependable service and top-tier products.

March 31, 2026
Trivantage logo

Reply from Trivantage

Thank you for taking the time to share such thoughtful feedback. It truly means a lot to hear that your experience has been consistently smooth and dependable, and that our team has been able to support your work in meaningful ways. Being seen as a trusted partner to your business is important to us, and we’re genuinely grateful for the relationship we’ve built with you.

Rated 5 out of 5 stars

Easy ordering experience

Easy ordering experience. Consistently solid products and a very helpful staff.

April 29, 2026
Trivantage logo

Reply from Trivantage

We appreciate you sharing this feedback. We’re glad that your overall experience has been positive. Thanks for choosing to work with us.

Rated 5 out of 5 stars

The experience was that the person that helped me

The experience was that the person I delt with was prompt and helpful, always a pleasure dealing with you guys !

April 29, 2026
Trivantage logo

Reply from Trivantage

Thank you for taking the time to share this. We’re glad you were able to connect with someone who handled your request promptly and made the experience easy and enjoyable. We value the chance to support your business.

Rated 5 out of 5 stars

Great service

Great customer service quality merchandise. All around pleasure to do business with.

April 28, 2026
Trivantage logo

Reply from Trivantage

Thank you for taking the time to share this. We’re glad you’ve had a positive experience with both the products and the support you received, and that working together has been enjoyable. Thank you for trusting us with your business.

Rated 4 out of 5 stars

Easy to do business with

This company answers the phone right away, was able to set up an account and quickly place orders. Very thorough with emailing orders, confirmations and tracking info.

April 30, 2026
Trivantage logo

Reply from Trivantage

Thank you for taking the time to share this. We’re glad you were able to connect with someone right away, get set up quickly, and move through the ordering process with ease. It’s great to hear the communication along the way was clear and thorough, and we truly appreciate your business.

Rated 5 out of 5 stars

Ordering is simple and quick

Ordering is simple and quick. Delivery is always on time.

April 28, 2026
Trivantage logo

Reply from Trivantage

Thank you for taking the time to share this. We’re glad the ordering process has been easy for you and that your orders consistently arrive when expected. Thank you for trusting us with your business.

Rated 5 out of 5 stars

Easy ordering

Easy ordering, quick shipping.

April 9, 2026
Trivantage logo

Reply from Trivantage

Thank you for taking the time to leave a review. We’re glad this was an easy order that arrived quickly. We appreciate your business!

Rated 5 out of 5 stars

On the phone

On the phone, Jennifer was helpful and accommodating as the order was made. Many thanks.

April 24, 2026
Trivantage logo

Reply from Trivantage

Thank you for taking the time to share this. We’re glad Jennifer was able to provide helpful, accommodating support when you placed your order. We appreciate your business.

Rated 5 out of 5 stars

Trivantage is always quick to fill…

Trivantage is always quick to fill order requests. Their customer service team is great.

April 21, 2026
Trivantage logo

Reply from Trivantage

Thanks so much for taking the time to share your experience. We will be sure to pass on your kind words to our order fulfillment and customer service teams. We appreciate you trusting us with your business.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look