Banner for Trivantage

Trivantage Reviews 467

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 422 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional customer service, appreciating the personalized and understanding approach. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience, from ordering to product delivery. However, some customers also noted issues with shipping costs, which occasionally approached or exceeded the item's price. A few other people felt that their specific shipping instructions were not always followed. Additionally, some reviewers experienced delays in receiving sample books and felt that new sales representatives lacked product knowledge, leading to less effective assistance.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the team's... See more

Customer service

Reviewers highlight positive aspects of customer service. Customers consistently praise the customer service... See more

Order

Clients share positive opinions on order. Customers consistently praise the ease and speed of the ordering... See more

Product

Users describe positive interactions with product. Customers consistently praise the extensive product range,... See more

Service

Reviewers consistently express satisfaction with the service provided. Customers frequently highlight the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am always pleased by the service I receive. No matter who you get on the phone it is always a good experience. The stock is well kept, so deliveries are on time. And in a world where everything is... See more

Company replied

Rated 5 out of 5 stars

We’ve been doing business with TriVantage for 39 years, and they have consistently provided excellent service. Orders always arrive on time, and their chat support responds quickly and is extremely he... See more

Company replied

Rated 5 out of 5 stars

Trivantage is a great company to do business with. Wholesale pricing on Sunbrella Fabrics, which are generally always in stock, and a good selection of accessory products to get the job done professio... See more

Company replied

Rated 5 out of 5 stars

Our experience with Astrup/Trivantage is more than just 1 or the millions of experiences we have had with your company. Always for many many years they have been reliable to us, we consider Trivant... See more

Company replied


Company details

Written by the company

Trivantage is the nation's largest wholesale supplier for the awning, marine, upholstery, and shade sail industries. We are your one-stop shop for over 9,000 products, including premium performance fabric by the yard (featuring Sunbrella), marine hardware, trim, and essential supplies. We focus on B2B customers, offering product expertise, hassle-free ordering, and fast, reliable shipping to ensure your projects are completed on time. Partner with the industry expert!


Contact info

4.8

Excellent

TrustScore 5 out of 5

467 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good Experience

I received updates on my order in a timely manner

May 6, 2026
Trivantage logo

Reply from Trivantage

We appreciate you sharing this. We’re glad you received timely updates and always knew what to expect with your order. Thanks for choosing to work with us.

Rated 5 out of 5 stars

Easy to order and arrived very quickly

Easy to order and arrived very quickly. Will be ordering from them soon!

May 8, 2026
Trivantage logo

Reply from Trivantage

Thank you so much for your kind review. We are happy to hear that ordering went smoothly and arrived quickly. We appreciate your continued business!

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service

May 6, 2026
Trivantage logo

Reply from Trivantage

Thank you for taking the time to share this. We’re glad you had such a positive experience and that our team took great care of you. We appreciate you working with us.

Rated 5 out of 5 stars

Great to work with!!

We love working with them!!

May 9, 2026
Trivantage logo

Reply from Trivantage

Thank you so much for the great feedback! We are grateful you took the time, and we love working with you, too. Thank you for choosing Trivantage!

Rated 5 out of 5 stars

Excellent communication

Excellent communication, fast shipping!

May 5, 2026
Trivantage logo

Reply from Trivantage

Thank you for taking the time to share this. We’re glad you received clear communication throughout the process and that your order arrived quickly. We appreciate your business.

Rated 5 out of 5 stars

Fantastic vendor

Fantastic vendor! Easy to work with, responsive, and consistently provides quality products. We appreciate companies that stand behind what they do, and this team has been great. Highly recommend!

May 7, 2026
Trivantage logo

Reply from Trivantage

Thank you for taking the time to share this. We’re glad you’ve found it easy to work with our team, that we've been responsive, and that the products have been consistently reliable. It means a lot to know you’ve had that kind of experience, and we appreciate the opportunity to work with you.

Rated 5 out of 5 stars

Trivantage customer support is always reliable.

Trivantage customer support is always fast, knowledgeable and extremely reliable! Great service.

May 5, 2026
Trivantage logo

Reply from Trivantage

Thank you for taking the time to share this. We’re glad you were able to rely on quick, knowledgeable support and that you find us to be dependable. Thanks for choosing to work with us.

Rated 5 out of 5 stars

Great customer service.

Great customer service.

May 8, 2026
Trivantage logo

Reply from Trivantage

Thank you for taking the time to share this. We’re glad you had such a positive experience and that our customer service team took great care of you. Thanks for choosing Trivantage.

Rated 5 out of 5 stars

Web based order processing system is…

Web based order processing system is intuitive and easy to use. contains information that is relevant to the process, such as pricing discounts, available stock, delivery vendor options w/ pricing. and other items.

May 4, 2026
Trivantage logo

Reply from Trivantage

We appreciate you sharing this. It's great to hear that the online ordering experience felt intuitive and that you were able to easily find the information you needed, from pricing and availability to delivery options. Thanks for choosing to work with us.

Rated 5 out of 5 stars

New account

Good communication

May 6, 2026
Trivantage logo

Reply from Trivantage

Thank you for taking the time to share this. We’re so glad your early experience included clear communication and that everything went smoothly. We’re excited to have you with us and appreciate the opportunity to work with you.

Rated 5 out of 5 stars

Expeditious shipping

Expeditious shipping

May 6, 2026
Trivantage logo

Reply from Trivantage

Thank you for taking the time to share this. We’re glad your order reached you so quickly! We appreciate your business.

Rated 5 out of 5 stars

The people and quality products.

The people and quality products.

May 5, 2026
Trivantage logo

Reply from Trivantage

Thank you for taking the time to share this. We’re glad you’ve had a positive experience with both the people you’ve worked with and are happy with the products. Thanks for choosing to work with us.

Rated 5 out of 5 stars

The rep was very communicative with me…

The rep was very communicative with me regarding lead times and product information. The order process was simple, and the delivery was quick!

May 2, 2026
Trivantage logo

Reply from Trivantage

Thank you for taking the time to share this. We are glad your representative kept you informed and helped you with product details, and that the ordering process felt easy, with quick delivery to follow. Thanks for choosing to work with us.

Rated 4 out of 5 stars
Trivantage logo

Reply from Trivantage

Thank you so much for sharing this. We’re really glad everything arrived just as you expected. We appreciate the chance to work with you.

Rated 5 out of 5 stars

Great Value

Great selection, in stock, easy ordering and quick shipping and delivery.

May 4, 2026
Trivantage logo

Reply from Trivantage

Thank you for taking the time to share this. We’re glad you're happy with the selection, that everything available, and that the ordering and delivery process went smoothly. Thanks for working with us.

Rated 5 out of 5 stars

Fast as heck

May 4, 2026
Trivantage logo

Reply from Trivantage

Thank you for sharing this. We’re happy your items came quickly. We appreciate you working with us.

Rated 5 out of 5 stars

like all of it

May 4, 2026
Trivantage logo

Reply from Trivantage

Thank you for sharing this. We’re glad everything worked out just right for you. Thanks for choosing to work with us.

Rated 5 out of 5 stars

extremely easy to order samples and…

extremely easy to order samples and quickly received them.

thank you

April 28, 2026
Trivantage logo

Reply from Trivantage

Thank you so much for sharing this. We’re glad the sample ordering process was simple and fast. Thanks for choosing to work with us.

Rated 5 out of 5 stars

Very convenient and easy

Very convenient and easy

April 30, 2026
Trivantage logo

Reply from Trivantage

Thank you so much for sharing this. We’re really glad your experience felt simple and convenient, and that everything was easy. Thanks for choosing to work with us.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look