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Trivantage Reviews 471

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 422 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional customer service, appreciating the personalized and understanding approach. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience, from ordering to product delivery. However, some customers also noted issues with shipping costs, which occasionally approached or exceeded the item's price. A few other people felt that their specific shipping instructions were not always followed. Additionally, some reviewers experienced delays in receiving sample books and felt that new sales representatives lacked product knowledge, leading to less effective assistance.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the team's... See more

Customer service

Reviewers highlight positive aspects of customer service. Customers consistently praise the customer service... See more

Order

Clients share positive opinions on order. Customers consistently praise the ease and speed of the ordering... See more

Product

Users describe positive interactions with product. Customers consistently praise the extensive product range,... See more

Service

Reviewers consistently express satisfaction with the service provided. Customers frequently highlight the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am always pleased by the service I receive. No matter who you get on the phone it is always a good experience. The stock is well kept, so deliveries are on time. And in a world where everything is... See more

Company replied

Rated 5 out of 5 stars

We’ve been doing business with TriVantage for 39 years, and they have consistently provided excellent service. Orders always arrive on time, and their chat support responds quickly and is extremely he... See more

Company replied

Rated 5 out of 5 stars

Trivantage is a great company to do business with. Wholesale pricing on Sunbrella Fabrics, which are generally always in stock, and a good selection of accessory products to get the job done professio... See more

Company replied

Rated 5 out of 5 stars

Our experience with Astrup/Trivantage is more than just 1 or the millions of experiences we have had with your company. Always for many many years they have been reliable to us, we consider Trivant... See more

Company replied


Company details

Written by the company

Trivantage is the nation's largest wholesale supplier for the awning, marine, upholstery, and shade sail industries. We are your one-stop shop for over 9,000 products, including premium performance fabric by the yard (featuring Sunbrella), marine hardware, trim, and essential supplies. We focus on B2B customers, offering product expertise, hassle-free ordering, and fast, reliable shipping to ensure your projects are completed on time. Partner with the industry expert!


Contact info

4.8

Excellent

TrustScore 5 out of 5

471 reviews

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Rated 5 out of 5 stars

easy website to navigate

easy website to navigate, customer service phone and email, prompt replies, helping me find the right products we need.

April 8, 2026
Trivantage logo

Reply from Trivantage

Thank you for taking the time to share this. We’re glad the site was easy to use, that our team could support you through phone and email, and help you find the right products. We appreciate the opportunity to work with you.

Rated 5 out of 5 stars

Consistency matters!

Consistent, super quick response times are SO appreciated!

April 10, 2026
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Reply from Trivantage

Thank you for sharing this. We’re glad that consistently quick responses made a difference for you, and we’re grateful for your business.

Rated 5 out of 5 stars

Customer service was top notch

Customer service was top notch. Helpful in many ways. Odering was simple and products arrived fast.

April 8, 2026
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Reply from Trivantage

Thank you for sharing your experience. We’re glad our team was able to help throughout the process, that ordering felt easy, and that everything reached you quickly. We truly appreciate your business.

Rated 5 out of 5 stars

Good communication

Good communication, fast delivery. Good customer service.

April 8, 2026
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Reply from Trivantage

Thanks for letting us know about your experience. We truly appreciate your business and the time you took to share this.

Rated 5 out of 5 stars

Amazing Catalogue!

April 8, 2026
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Reply from Trivantage

We really appreciate you taking the time to leave feedback. It’s great to know the catalogue made a positive impression.

Rated 5 out of 5 stars

Quick service

Quick service, accurate delivery

April 8, 2026
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Reply from Trivantage

Thank you for taking the time to share your experience. We know how important responsiveness and dependable fulfillment are to your day-to-day work, and we’re glad everything went smoothly. We appreciate your business and truly value your choosing to work with Trivantage.

Rated 5 out of 5 stars

Great chat service

Great chat service

April 6, 2026
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Reply from Trivantage

Thank you for taking a moment to leave a review. We know how valuable it is to get quick, helpful support when questions come up, and we’re glad your experience met that need. We truly appreciate your business and your time in sharing this feedback with us.

Rated 5 out of 5 stars

Our experience with Astrup/Trivantage …

Our experience with Astrup/Trivantage is more than just 1 or the millions of experiences we have had with your company. Always for many many years they have been reliable to us, we consider Trivantage a great friend of Durkins. Mike - our latest rep from Trivantage has taken the reigns and continues to keep the relationship between our 2 companies running smooth as always.

April 8, 2026
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Reply from Trivantage

Thank you so much for taking a moment to leave such thoughtful feedback. Long-standing partnerships like this mean a great deal to us, and we’re grateful for the trust you’ve built with Trivantage over the years. We appreciate your business and are glad to hear your recent interactions have continued that positive experience. Your time and insight are truly appreciated.

Rated 5 out of 5 stars

Great selection

Great selection

April 9, 2026
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Reply from Trivantage

We appreciate you taking the time to share your thoughts. Having the right options available matters, and we’re glad your experience reflected that. Thank you for your business and for choosing Trivantage—we value the opportunity to work with you.

Rated 5 out of 5 stars

I got what I wanted

I got what I wanted, quickly. It arrived in perfect shape.

April 6, 2026
Trivantage logo

Reply from Trivantage

We appreciate you taking the time to share your experience! We're glad everything met your expectations and reached you in excellent condition. Thank you for trusting us with your business needs.

Rated 5 out of 5 stars

Great service

Great service

March 31, 2026
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Reply from Trivantage

We appreciate you taking a moment to share your experience. We are happy that you are getting good service, and we appreciate your business!

Rated 5 out of 5 stars

Always a good experience with…

Always a good experience with Trivantage and fast shipping.👍

March 31, 2026
Trivantage logo

Reply from Trivantage

We appreciate you taking the time to share your experience. It is great to know your orders arrive quickly, and your interactions have been positive. We value having you as a customer!

Rated 5 out of 5 stars

Product in stock

Product in stock, Prompt delivery

March 31, 2026
Trivantage logo

Reply from Trivantage

We appreciate you taking the time to share your experience. It’s great to hear everything was readily available and reached you quickly. Thank you for trusting us!

Rated 4 out of 5 stars

quick reply

Fast service, samples mailed in 2 days!

March 31, 2026
Trivantage logo

Reply from Trivantage

We appreciate you taking the time to share your experience and are glad to hear everything arrived so quickly. It’s great to know the turnaround met your expectations—we’re grateful to have you as a customer!

Rated 5 out of 5 stars

Very responsive

Very responsive! Thank you.

April 3, 2026
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Reply from Trivantage

Thank you so much for your kind words! We really appreciate you taking the time to share your experience—it means a lot. We're glad you had a positive interaction!

Rated 5 out of 5 stars

Easy to navigate through website.

Easy to navigate through website.
Customer service well kind and helpful.

April 2, 2026
Trivantage logo

Reply from Trivantage

Thank you for your thoughtful feedback! We're so glad to hear you found the website easy to navigate and had a positive experience with the customer service. It really means a lot that you took the time to share this!

Rated 5 out of 5 stars

Thanks

Thanks, Brenda, for the help with the shipping!

March 31, 2026
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Reply from Trivantage

It’s great to hear everything went smoothly with your shipping experience. We’ll be sure to pass your feedback along to Brenda. Your business is truly appreciated.

Rated 5 out of 5 stars

Transparent pricing

Transparent pricing, and fast delivery.

April 1, 2026
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Reply from Trivantage

Thank you for your feedback! It’s great to hear the experience has been smooth and timely for you. We appreciate your business!

Rated 2 out of 5 stars

Our old rep retired

Our old rep retired. New people are clueless.

March 30, 2026
Trivantage logo

Reply from Trivantage

Thank you for sharing your feedback—we really appreciate you taking the time to let us know your experience. Your input is valuable and we will be in touch to discuss. Thank you again!

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Quick response and shipping.

March 30, 2026
Trivantage logo

Reply from Trivantage

Thank you for taking the time to share your experience. We truly appreciate your business and are glad everything went smoothly for you.

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