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Trivantage Reviews 483

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 466 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Customer service is frequently highlighted as exceptional, with many people appreciating the personalized, understanding approach. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience, especially with ordering and product delivery. However, some customers also noted that backorder times can be excessive, and a few experienced issues with product quality, such as snaps not holding or materials falling apart. There were also occasional mentions of sales representatives failing to send promised sample books or providing less knowledgeable assistance with technical questions.

What people talk about most

Staff

Clients share positive opinions on staff, consistently describing them as helpful, professional, and... See more

Customer service

Consumers consistently report positive experiences with customer service, highlighting its excellence and... See more

Product

Customers consistently report positive experiences with the product selection and quality, often highlighting... See more

Order

Reviewers highlight positive aspects of order, noting that the ordering process is easy, intuitive, and... See more

Service

People report positive experiences with service, consistently highlighting great customer service and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am always pleased by the service I receive. No matter who you get on the phone it is always a good experience. The stock is well kept, so deliveries are on time. And in a world where everything is... See more

Company replied

Rated 5 out of 5 stars

We’ve been doing business with TriVantage for 39 years, and they have consistently provided excellent service. Orders always arrive on time, and their chat support responds quickly and is extremely he... See more

Company replied

Rated 5 out of 5 stars

Our experience with Astrup/Trivantage is more than just 1 or the millions of experiences we have had with your company. Always for many many years they have been reliable to us, we consider Trivant... See more

Company replied

Rated 5 out of 5 stars

I recently opened an account with Trivantage and needed to order some fabric samples. I contacted customer service and ordered several memo samples. Also, I spoke with my representative Lisa Campbell... See more

Company replied


Company details

Written by the company

Trivantage is the nation's largest wholesale supplier for the awning, marine, upholstery, and shade sail industries. We are your one-stop shop for over 9,000 products, including premium performance fabric by the yard (featuring Sunbrella), marine hardware, trim, and essential supplies. We focus on B2B customers, offering product expertise, hassle-free ordering, and fast, reliable shipping to ensure your projects are completed on time. Partner with the industry expert!


Contact info

4.8

Excellent

TrustScore 5 out of 5

483 reviews

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Rated 5 out of 5 stars

Always great service.

Always great service.
Thanks

March 24, 2026
Trivantage logo

Reply from Trivantage

Thank you for your continued support! We’re so grateful you took a moment to share your experience with us.

Rated 5 out of 5 stars

Reliable

Reliable, knowledgeable salespeople.

March 26, 2026
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Reply from Trivantage

Thank you for your thoughtful feedback! We're happy to hear that our team provided guidance you could feel confident in.

Rated 5 out of 5 stars

John Robinson

John Robinson, Inside sales, was very helpful and very efficient, good service

March 27, 2026
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Reply from Trivantage

Thank you for recognizing John—we truly appreciate you taking the time to share your experience! We're glad everything was handled smoothly and made a positive impression.

Rated 5 out of 5 stars

FANTASTIC!

FANTASTIC!

March 24, 2026
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Reply from Trivantage

Thank you so much for your enthusiastic feedback! We truly appreciate your support and are thrilled you had a great experience.

Rated 5 out of 5 stars

We love Trivantage!

March 24, 2026
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Reply from Trivantage

We’re so grateful for your kind words! It means a lot to know you enjoy working with us and we appreciate your business.

Rated 5 out of 5 stars

Tribantage is true and reliable.

I find them to be extremely professional, thorough and on time.Their team has never disappointed,
At Patino canvas.
A special thanks to Anne-Marie for always being there for us as our regional representative. Thank you.
JP.

March 24, 2026
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Reply from Trivantage

Thank you for your thoughtful review! We’re thrilled to hear our team consistently meets your expectations, and we’ll be sure to pass along your kind words to Ann Marie. Thank you for your business!

Rated 5 out of 5 stars

Trivantage is a good company.

Trivantage is a good company to do business with. Just wish they were better priced on things. One example would be PTFE thread. Most expensive company to purchase this from. Still will do business with they are easy to deal with and shipping is fair if your a member. Easy to order from as well.

March 20, 2026
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Reply from Trivantage

Thank you for your detailed feedback! We value your continued business and appreciate your kind words about our service and ease of ordering. Thank you also for your comments on pricing, as we always strive to provide the best value for our members.

Rated 5 out of 5 stars

Customer service is outstanding

Love Joel & Mark best reps for Trivantage!

March 20, 2026
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Reply from Trivantage

We’re grateful for your kind words! It’s wonderful to hear Joel and Mark have made such a positive impact—thank you for sharing your experience.

Rated 5 out of 5 stars

Easy Ordering

It is always easy to order from Trivantage. In most cases if the fabric is stocked in their Southern California location I will receive it the next day. What's better than that?! Great inventory selections and great customer service.

March 24, 2026
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Reply from Trivantage

Thank you for sharing your experience! We’re delighted that our team and inventory make ordering smooth and timely, and we truly appreciate your business.

Rated 5 out of 5 stars

Great fast service.

Great fast service.

March 20, 2026
Trivantage logo

Reply from Trivantage

Thank you for your feedback! We're happy to hear you had a positive experience and appreciate you taking the time to share it.

Rated 5 out of 5 stars

Trivantage has the supplies we need on…

Trivantage has the supplies we need on a regular basis. The company is super easy to order from and orders ship in time.

March 17, 2026
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Reply from Trivantage

We really appreciate you sharing your experience! We’re glad everything has been smooth and dependable. Thank you for your business!

Rated 5 out of 5 stars

Prompt service

March 18, 2026
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Reply from Trivantage

Thank you for your feedback! We’re glad your experience was efficient, and we appreciate your business.

Rated 5 out of 5 stars

Great company

Great company. Excellent customer service!

March 20, 2026
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Reply from Trivantage

We’re so grateful for your kind words! It’s wonderful to know you had a positive experience with us. Thank you for choosing us—we truly value your business!

Rated 5 out of 5 stars

Nice staff

Nice staff, fast shipping, good prices

March 20, 2026
Trivantage logo

Reply from Trivantage

Thank you for sharing your experience! We're happy to hear you had a great experience all around and we appreciate your business.

Rated 5 out of 5 stars

Ease of ordering and fast shipment

Ease of ordering and fast shipment. It all worked out fine.

March 20, 2026
Trivantage logo

Reply from Trivantage

Thank you for taking the time to share your experience. We truly appreciate you letting us know how things went and are grateful you chose to pass along your feedback.

Rated 5 out of 5 stars

The best experience at all

My experience is the best. Very fast shipping, professional customer service, and product availability

March 19, 2026
Trivantage logo

Reply from Trivantage

Thank you for taking the time to leave a review. We truly appreciate you letting us know what stood out to you and are grateful you chose to share your feedback.

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