I am extremely satisfied with the way the auction worked, and the subsequent support when the minimum price defined by the buyer was not reached. The price of the scooter I bought was acceptable, and... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Troostwijk offers a great variety of lots and the bidding is very easy. Both the online site and the Troostwijk app are stable and interesting lots are easy to find. My company operates in the field g... See more
Company replied
The Troostwijk online site is very good. I have been using it for over 10 years. Its usability has deteriorated a lot recently. It often freezes, it logs you out during bidding, and it only partiall... See more
Company replied
When products picked up do no match the lot's description, they and have clearly hidden (masked) damages that cannot be seen in an, they deny any kind of claim and don't give any buyer protection, the... See more
Company replied
Company details
Written by the company
Worldwide auctions of industrial assets. Get the most out of it.
Contact info
3.7
Average
10K reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Super!!👍👍👍
November 7, 2025
Unprompted review
Reply from Troostwijk Auctions
Hoi Alin,
Bedankt voor je enthousiaste reactie! Fijn om te horen dat je zo tevreden bent.
My first export car
I recently bought a car through Troostwijk Auctions and had a very good experience.
The process was clear from the beginning, with all the documentation and costs well detailed. The bank transfer was received quickly, and the communication was professional throughout.I especially appreciated the transparency of the platform and the accuracy of the vehicle photos and description.A trustworthy company for anyone looking to buy with confidence and no surprises.
November 6, 2025
Unprompted review
Reply from Troostwijk Auctions
Hi Leonardo,
Thank you for your great review! We’re delighted to hear you had such a positive and transparent experience. It’s great to know the process, communication, and vehicle description met your expectations.
read carefully descriptions of auctions
great range of goods and good description on web page
November 20, 2024
Unprompted review
Reply from Troostwijk Auctions
Hi Ronalds,
Thank you for your feedback!
Great to hear you’re happy with the wide range of goods and clear descriptions on our website.
Great idea..great site..
Great idea..great site..
But about the bidding its not necessary to give second and third refresh time
October 13, 2025
Unprompted review
Reply from Troostwijk Auctions
Hi,
Thank you for your feedback!
We’re glad you like the concept and the site. We appreciate your suggestion about the bidding refresh time and will share it with our team for review.
The way to bid on items for sale is simple and fair.
The Troostwijk auction house is a trusted address for bidding on items/materials for sale.
November 5, 2025
Unprompted review
Reply from Troostwijk Auctions
Hi Adrie,
Thank you for your kind words! We’re glad to hear you consider Troostwijk a trusted place for your purchases and bidding activities.
Reply from Troostwijk Auctions
Hi Radu,
Thank you for your feedback!
Great to hear you found the process fair, safe, and clearly described 🙂
Missing information and the very hard…
Missing information and the very hard to have replys to the emails
November 3, 2025
Unprompted review
Reply from Troostwijk Auctions
Dear Jose,
Thank you very much for your review. Whenever you need more information on a lot, you can always reach out to us, and if it is urgent I recommend doing so by phone, so we can immediately answer your questions.
Reply from Troostwijk Auctions
Dear Didin,
Thank you so much for your review and the great score. We are glad to hear you like the app and the bidding proces!
I like it,but the search can be more…
I like it,but the search can be more sophisticated :)
November 3, 2025
Unprompted review
Reply from Troostwijk Auctions
Dear Árpád,
Thank you for your review and the score! We are happy to hear you like the platform, and you might be glad to hear that we are working on an improved search system. Also, when choosing "All categories" and select your category there, you will find some additional filters to narrow your search. I hope that helps!
Easy to follow and secure with the…
Easy to follow and secure with the deals. No hidden payments- everything is transparent (everything is in description)
November 3, 2025
Unprompted review
Reply from Troostwijk Auctions
Dear Ruslan,
Thank you very much for your review and the excellent score. We are happy to hear everything is clear, but in case you do have any question please let us know and we will help you to the best of our abilities.
Clear owerview of the auction
Clear owerview of the auction, automated process.
October 29, 2025
Unprompted review
Reply from Troostwijk Auctions
Dear Gasper,
Thank you for our review and the score! We are happy to hear you appreciate the process, and if you have any questions please do not hesitate to reach out to us!
Good quality of products
Good quality of products, correct description of products.
October 31, 2025
Unprompted review
Reply from Troostwijk Auctions
Dear Papuc,
Thank you so much for the review, and for the score. We are pleased to hear you like the descriptions and quality of the products and hope you can win some nice lots!
Very good website
Very good website, easy to understand and to follow all the auction.
October 27, 2025
Unprompted review
Reply from Troostwijk Auctions
Dear TIBRO,
Thank you for the review and the excellent score. We are happy to hear you like the website and the auctions are easy to follow. We hope this will help you win some great lots!
the website is easy to use and most of…
the website is easy to use and most of the items well descripted.
October 24, 2025
Unprompted review
Reply from Troostwijk Auctions
Dear Marios,
Thank you do much for the review and the score. We are happy to hear you like the website and descriptions, if you ever need more information, please let us know!
⚠️ Warning to other buyers
⚠️ Warning to other buyers – serious concerns about Troostwijk Auctions / TBA Auctions and Vegter Trading Company
I want to share my experience to warn others before doing business with these companies.
I purchased goods (a garage furniture set) through Troostwijk Auctions, part of the TBA Auctions group. The seller listed on the platform was Vegter Trading Company.
After winning the auction and arranging transport, the seller claimed the goods were “still at the port” due to a “strike” — and never made them available for collection. Despite this, Troostwijk cancelled my purchase, kept their buyer’s premium, and even retained 25% of the winning bid, claiming that I “failed to collect on time.”
In reality, the goods were never ready, and the seller clearly misrepresented the situation. This behavior is unethical, misleading, and potentially fraudulent.
When I tried to contact both companies, communication stopped — the seller disappeared, and the auction platform refused to take responsibility.
It appears that third-party sellers can misuse Troostwijk’s platform while the auction company still profits from the transaction, leaving buyers unprotected.
I have reported this incident to the Dutch Police and Fraudehelpdesk.nl for investigation.
Buyers should be extremely cautious when purchasing through Troostwijk / TBA Auctions and avoid dealing with Vegter Trading Company until proper accountability is enforced.
October 29, 2025
Unprompted review
Reply from Troostwijk Auctions
Dear Algirdas,
After careful consideration and discussion with the seller, we have decided to refund the full amount and the costs for a trip. We are very sorry for the inconvenience caused by the seller not having the lot available. We will also further discuss the situation with the seller to hopefully prevent situations like this in the future. I also hope this shows that we do take your complaint seriously, we are grateful for you bringing it to our attention and I hope we have been able to resolve it to your satisfaction.
Excellent service and smooth auction process
I had a great experience buying through Troostwijk Auctions. The website is easy to use, the descriptions of the lots were accurate, and all communication was clear and professional. Payment and collection went smoothly, and the staff were very helpful throughout the process. Highly recommended for anyone looking for a reliable online auction platform.
October 29, 2025
Unprompted review
Reply from Troostwijk Auctions
Dear Sencher,
Thank you so much for your review, the score and the nice words! We are happy to hear the process went smoothly, and thank you a lot for the recommendation.
They are scammers
They are scammers. Don't buy cars from them. They don't send documents.
July 16, 2025
Unprompted review
Reply from Troostwijk Auctions
Dear Vitali,
Thank you for your review. I can assure you we are not and never will be trying to scam you. Troostwijk does not handle car documents ourself, these will always be sent by our sellers. If there are any issues, please send us an email with all details via info@troostwijkauctions.com and we will do our best to assist you in obtaining the proper documentation.
Great Deals and Smooth Bidding Proces
Overall, I’ve had a very good experience with Troostwijk Veilingen. The platform is easy to navigate, and the bidding process is clear and straightforward. They offer a wide range of items and auctions, often at great value, and the descriptions and photos are usually accurate.
Customer service is responsive and helpful when issues arise, and payment and pickup instructions are well organized. The only reason I’m giving 4 instead of 5 stars is that some auctions could have a bit more detailed product information or clearer pickup logistics.
Still, Troostwijk is a reliable and professional auction platform that I’d definitely recommend to anyone looking for industrial equipment, vehicles, or liquidation sales.
October 27, 2025
Unprompted review
Reply from Troostwijk Auctions
Dear Paula,
Thank you very much for your review, the excellent score and the recommendation! We are very happy to hear your overall experience has been this positive. If you ever have any questions regarding a lot, whether it be about the lot information, collection process or anything else, we would gladly help you and give you the missing information wherever possible.
Company with a terrible customer service
Company with a terrible customer service
October 6, 2025
Unprompted review
Reply from Troostwijk Auctions
Dear P Hobie,
Thank you for your review. We are sorry to hear that you did not like the service we have provided. Unfortunately I can not determine what your account is or what lot your question was about. We do aim to provide the best customer service possible and I know my colleagues take that very seriously. I am sorry to hear that in your experience that was not the case.
Good and proffessional!
October 27, 2025
Unprompted review
Reply from Troostwijk Auctions
Dear Tibor,
Thank you very much for your review and the score! We are very happy to hear you like the platform and will do our best to help you as well as possible in the future.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.