True Blue Designs Reviews 

126
TrustScore 3.5 out of 5

3.7

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Rated 1 out of 5 stars

Ordered product (3 X GPS collars) on the 16th of July - still yet to receive, no shipping update and no response from customer service.

Rated 5 out of 5 stars

Ella is such a gem, her work is flawless and even though on this occasion the material was out of stock (I was ordering from a previous winter collection in April so fair enough!) she let me know im... See more

Company replied

Rated 5 out of 5 stars

The most gorgeous bikini ever, I feel amazing in it and it fits so perfectly. The quality is excellent as it’s triple lined, I got the colour “afterglow” (white) which usually tends to go see... See more

Company replied

Rated 5 out of 5 stars

Ella was brilliant, happy to discuss sizes to ensure I select the right options! Really helpful! Swimsuit and bikini were beautiful! Fabulous material and amazing quality! Highly recommend! Only pr... See more

Company replied

Company details

  1. Clothing Store
  2. Swimwear Store

Written by the company

We're a handmade, UK based, women's clothing brand. Supporting slow fashion & making eco-friendly choices from production to delivery.


Contact info

3.7

Average

TrustScore 3.5 out of 5

126 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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3.7

All reviews

(126)

1 review in the last 12 months

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Rated 5 out of 5 stars

Brilliant quality bikinis

Brilliant quality bikinis, such a stretchy and comfortable material. Fantastic customer service.

June 16, 2023
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Reply from True Blue Designs

Your words mean so much Laura. Thank you! Kindly, Ella.

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Rated 5 out of 5 stars

Amazing quality bikini

Amazing quality bikini, great communication and fits perfectly. Love it 🥰

May 25, 2023
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Reply from True Blue Designs

Thank you so much Tilly. I'm so happy to hear you love the quality and fit of your order and appreciate my communication. It means a lot!

Rated 5 out of 5 stars

Ella was so helpful and loved…

Ella was so helpful and loved everything I bought

May 24, 2023
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Reply from True Blue Designs

I’m so happy to hear that you loved everything Hannah. Thank you so much for your order, I can’t wait to see which designs and colours you treat yourself to next. Kindly, Ella.

Rated 5 out of 5 stars

Amazing quality bikinis perfect fit…

Amazing quality bikinis perfect fit which is always so hard to find especially on the bum 🍑 Ella is also so sweet and helpful and so talented. Can’t wait to order more xoxo

May 16, 2023
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Reply from True Blue Designs

Amelia, you’re so lovely! Thank you for leaving such a kind review. I’m really glad you love the fit of your bikini and it’s especially flattering for the booty haha, exactly what we love to hear. I can’t wait to see what you order next & to make you more bikini’s. Kindly, Ella.

Rated 5 out of 5 stars

Ella and her work are incredible!

Ella and her work are incredible!! I have bought 3 bikinis and I have NEVER had a bikini like it! They’re super comfortable and flattering. I took them on holiday with me in thialand and did lots of activities in them and they were perfect!!

I received so many compliments in them too. I always struggle with bikini bottoms where they are either too big or not enough material but these fit PERFECTLY!!

Ella is so helpful and super lovely. I ordered quite late and needed the bikini before I went away but she worked her magic and got it sent to me before I left! Any questions or concerns and she’s there to reassure and help.

I’m totally hooked and obsessed with this brand. I can’t wait to see what comes next for true blue!

May 1, 2023
Unprompted review
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Reply from True Blue Designs

WOW! Kate, your review means so much to me. Such kind words. I'm so happy that you love your bikini's, their fit and overall design. I can't wait to see which colours and styles you go for next time. Kindly, Ella.

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Rated 5 out of 5 stars

Stunning swimsuit

Ella made and shipped my order much earlier than expected, she kept me up to date at all time. I’m so happy with my swimsuit, the quality is unreal!

May 3, 2023
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Reply from True Blue Designs

You're very welcome Lorna. Thank you so much for your order and for leaving such a beautiful review. Kindly, Ella.

Rated 5 out of 5 stars

Ella is such a gem!

Ella is such a gem, her work is flawless and even though on this occasion the material was out of stock (I was ordering from a previous winter collection in April so fair enough!) she let me know immediately and we found a great alternative.
She equally turned them around super quick to make them a gift in time and the pjs are super soft and a great fit for a petite gal too - enough room to lounge without being too big.
Ordered myself some crop tops and they’re a dream - can’t wait to get a bikini come holibobs!

April 24, 2023
Unprompted review
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Reply from True Blue Designs

I'm so glad you loved your order Dominique. I hope your friend loves her gift as much as the both of us do. Enjoy wearing your crop top over the summer. I can't wait to see which bikini design you go for before you go on your holiday. Kindly, Ella.

Rated 5 out of 5 stars

Really well made and good quality…

Really well made and good quality pieces made to order! I ordered a bespoke bikini and it was made and posted quickly and fits really well - I’m really happy with the whole experience :)

April 27, 2023
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Reply from True Blue Designs

Hey Bryony, Thank you so much for leaving such a lovely review. I’m so glad you love your bespoke bikini and that it fits you nicely. Kindly, Ella.

Rated 5 out of 5 stars

Absolutely love my new swimwear and…

Absolutely love my new swimwear and can’t wait to wear it on holiday- thank you!!

May 1, 2023
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Reply from True Blue Designs

Hey Freya, I’m so happy you love your swimwear. Enjoy wearing it on your holiday lovely! Kindly, Ella.

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Rated 5 out of 5 stars

Amazing service and quality

I absolutely love my bikini. As a larger girl I was really struggling to find a high waisted bikini for my holiday (in April) so I messaged Ella to see if she made a high waisted bottom. She replied saying they were in the new range and she would happily make me one even though she hadn't released them yet. I was really surprised to see on the website how size inclusive True Blue were. I also messaged only a week and a half before flying and she managed to hand sew the set within a few days! The quality and the service is amazing. Thanks Ella, I'm sure I will order from you again.

April 18, 2023
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Reply from True Blue Designs

Hi April, wow I loved reading this review, thank you so much. It makes me so happy to know how satisfied you’ve been with my service and the swimwear I’ve made for you. I hope you had an amazing time wearing it on holiday and I can’t wait to see which designs you choose next time. Kindly, Ella.

Rated 5 out of 5 stars

The best handmade clothing ever!!

I love True Blue designs its one of my favourites! The quality of the hand made pieces are incredible and I absolutely love all the unique designs Ella comes up with , plus the material she uses are sustainable too which is a bonus! I have a few bikinis from the swimwear range and they are hands down the BEST bikinis ever! The styles are so flattering and i love how you can pair them with a matching sarong too. Ella is super talented!

April 7, 2023
Unprompted review
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Reply from True Blue Designs

Wow, Katie this review is amazing to read. It's lovely to hear how much you adore the designs you own already. Quality is so important to us to it's great to know how much you notice this. I can't wait to see which pieces you order next. Thank you so much for your on going support. Kindly, Ella.

Rated 5 out of 5 stars

Lovely business

Lovely business, quick turn around and delivery considering it’s custom made. I’m in love with my dress and will definitely be buying again!

March 24, 2023
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Reply from True Blue Designs

Thank-you so much for such a kind review Amy. I'm over the moon to hear how much you love your made to order dress. I look forward to seeing which design you treat yourself to next time. Have a lovely week, Ella.

Rated 5 out of 5 stars

Gorgeous! 100% Recommend

Couldn't recommend highly enough. My dress is beautiful and so well made. Love that it's from a small business and handmade. Also had such great communication from the founder about my order. Will definitely order again.

March 17, 2023
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Reply from True Blue Designs

It's brilliant to hear how happy you are with your dress Emma. Especially lovely to hear that you're satisfied with my customer service and communication too! Looking forward to your next order. Thanks again, Ella.

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Rated 5 out of 5 stars

Great quality tops

Great quality tops! Such a nice and thick material! Have been wearing all the time!!!!

March 14, 2023
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Reply from True Blue Designs

Just what I love to hear Alisa, Thank-you so much for your purchase. I'm so glad you love your tops. Kindly, Ella.

Rated 5 out of 5 stars

Beautiful dress and great communication

The dress is beautiful, and high quality - you can tell a lot of care and attention was put into the design and creation.
When there was a delay to delivery I was kept updated throughout, good communication.

March 17, 2023
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Reply from True Blue Designs

Hey Charlotte, thank-you so much for your patience with the delay of production. Our line of beauty collection had an incredible launch day, which I'm unbelievably grateful for! I'm over the moon with how happy you are with your made to order dress. Looking forward to seeing which of my designs you choose to treat yourself to next time.

Kindly, Ella.

Rated 5 out of 5 stars

Lovely top

Lovely top. My daugter adored it. I loved the personal message. Woop woop!

February 24, 2023
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Reply from True Blue Designs

Thank-you so much for your kind review. I'm so happy to hear that your daughter loved her top. Your support means a lot. Kindly, Ella.

Rated 5 out of 5 stars

Amazing Quality

I ordered some pyjama shorts recently from here and they're the best purchase I've made in ages, they're so soft and cosy and amazing quality - I tried them on and I pretty much immediately made another order of a few different items knowing how lovely the quality is! Would definitely recommend ☺️

February 17, 2023
Unprompted review
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Reply from True Blue Designs

Thank you so much Olivia! The fact that you instantly placed another order after trying on your PJ shorts means so much and makes every bit of my effort well worth it! Lovely to hear. I hope you're loving your new made to order designs!

Kindly, Ella.

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Rated 5 out of 5 stars

I can’t recommend enough!

I can’t recommend ella enough and her business! she has gone above and beyond for me before my holiday and i even asked for an item that had to be made by scratch. I fell in love with it when it arrive. The swimwear collection is amazing, such amazing quality I ordered 3! She’s so easy to communicate with and just makes you feel so comfortable too

February 1, 2023
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Reply from True Blue Designs

Megan, this is one of my favourite reviews I've ever received, Thank-you! I'm so glad you love your swimwear and I hope you felt as beautiful as ever wearing them on your holiday.

Kindly, Ella.

Rated 5 out of 5 stars

Lovely handmade clothes from a small business

Always great quality products and great service! Would much rather buy from this independent company than big brands. Sizing or the racer crop tops is good / accurate. Really excited to try the new petal dress.

February 3, 2023
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Reply from True Blue Designs

Thanks so much for your support Louise! It really means a lot. I hope you love your handmade Petal Dress. Kindly, Ella.

Rated 5 out of 5 stars

Lovely to receive a hand written note…

Lovely to receive a hand written note in with my order, a nice touch. We had seen Ellen being interviewed on the news and that’s how I found her website. Hoping others did the same so she got some good publicity.
Love the hoodie I bought for my daughter and she loves it too

December 22, 2022
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Reply from True Blue Designs

Hi Emma,

Thankyou so much for ordering from True Blue! I'm so glad your daughter loves her hoodie!

Kindly, Ella.

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