Truecaller Reviews 

250
TrustScore 2 out of 5

2.0

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Review summary

Created with AI, based on recent reviews

Evaluating 62 reviews, most reviewers were unhappy with their experience overall. Many customers found the app to be a significant source of frustration, leading to an increase in spam calls and text messages immediately after installation. The service was often described as unusable, with features like splash screens interfering with basic phone functions and the app failing to block unwanted calls effectively. Reviewers also reported poor response from the support team and issues with the app's core functionality, such as incorrect caller identification and blocking legitimate calls. Some people were dissatisfied with the app's impact on their device performance, noting that it caused other applications to hang and their phone's speed to decrease. Conversely, a small portion of people felt that the app was very helpful and effective at blocking unwanted calls, praising its ease of navigation and overall performance.

What people talk about most

Application

Reviewers highlight ambiguous aspects of the app, with some users expressing extreme dissatisfaction, citing... See more

Customer communications

Users describe negative interactions with contact features, with many reporting issues such as the app... See more

User experience

Customers had ambiguous experiences with the user experience, with some finding it very helpful and easy to... See more

Service

Reviewers mention negative feedback about service, with many describing it as "terrible" and "useless."... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Complete scam. Opened up the pre-installed free app, it confirmed my number and within one minute I had a spam call from a number in Poland. I very rarely, if ever, get scam calls yet with this app I... See more

Rated 1 out of 5 stars

Gets in the way of answering calls Hate when you hang up the numbers keep popping up. To much advertising which nobody pays attention! The only advantage is the caller ID with spam calls. The text mes... See more

Rated 1 out of 5 stars

I signed up for this little tool to stop an amazing amount of spam calls I was getting and spam texts. This software did little to stop any spam calls. It did allow me to block calls, unfortunate... See more

Rated 1 out of 5 stars

I subscribed and paid for premium protection, at first all unknown callers were blocked but recently this completely changed. Poor response from the support team and spam calls not flagged or blocked... See more


Company details

  1. Software Company

Written by the company

We make it easier to know who’s calling and why. From identifying unknown numbers to stopping scams, Truecaller gives you the tools to communicate safely and with confidence.


Contact info

2.0

Poor

TrustScore 2 out of 5

250 reviews

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No recent history of asking for reviews

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2.0

All reviews

(250)

77 reviews in the last 12 months

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Rated 1 out of 5 stars

Doesn't intercept calls at all

Doesn't intercept calls at all. Scam and spam callers, call at will. The only thing this app is good for is guessing who's calling and labeling the calls. It's nothing like RoboKiller, at all! No help whatsoever!

October 3, 2025
Unprompted review
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Rated 4 out of 5 stars

My partner didnt want me as his emergency contact until I got this app

*EDIT -- this is a review of the free app, not the premium version on a Samsung s10e with ATnT*

I never had my ringer on before using this app because of spam calls, which kept me from hearing and answering calls from family and friends. Including important calls. So much so that my partner didnt want to put me as his emergency contact because he could trust that I would answer the phone. This app made it so that ive kept my ringer on constantly for the past three months, and i haven't regretted it.

App is easy to navigate and works well with my android.

Does a good job with caller ID (examples: debt collectors, spam, hidden numbers, government bodies, businesses, etc).

It utilizes public databases as well as other users on the app to help filter calls, which I find helpful, but sometimes other users' input doesn't help (a call from my partner in jail was blocked automatically because multiple other users had blocked the number to avoid getting calls from people in jail THEY dont want to talk to).

The adds are NOT in the way at all and do not effect the performance of the app in any way.

As long as you keep all notifications on, you will be aware of all call blocked, you can rename businesses and block numbers immediately and add your own input to help others using the app. I found it very helpful.

It's not magic, its not perfect, but it works very well and I am very happy with it.

June 30, 2025
Unprompted review
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Rated 5 out of 5 stars

I LOVE Truecaller...

I LOVE Truecaller...
Easy-to-use interface...
Easy to block numbers...
Overall, So much better than comparable apps!

September 26, 2025
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Rated 1 out of 5 stars

Not worth it

Not worth it. Now my IOS 26 update can do much more than this stupid app. Every one please uninstall this Chinese app that sells people data to companies and other groups.

September 20, 2025
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Rated 1 out of 5 stars

Used this app to block 0843 and 0845…

Used this app to block 0843 and 0845 spam numbers. Next day, I got 2 calls before noon. It did nothing to stop them.
Back to blocking each number as it comes through.
There seems no system which can block these spam calls unless you block every single number which isn’t in your call list. That’s not possible since you would be blocking companies and individuals you do want to call you.

September 3, 2025
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Rated 1 out of 5 stars

Complete scam

Complete scam. Opened up the pre-installed free app, it confirmed my number and within one minute I had a spam call from a number in Poland. I very rarely, if ever, get scam calls yet with this app I get one immediately. Now uninstalled.
Why anyone would use this, let alone pay for it, is completely beyond me.

August 13, 2025
Unprompted review
Rated 1 out of 5 stars

I downloaded this app and immediately…

I downloaded this app and immediately got random numbers and text messages. I also had my bank account hacked and had to flag the fraud department to stop any further attempts. Please avoid this company they are selling your details on to doggy companies and fraudsters.

July 21, 2025
Unprompted review

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