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Trulieve Reviews 780

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TrustScore 3.5 out of 5

3.3

Vitamin and Supplements Store
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Review summary

Created with AI, based on recent reviews

Considering 112 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the staff for being knowledgeable, friendly, and helpful, often highlighting specific employees for their exceptional service. Many people also appreciate the convenience of the store locations and the quality of the products, finding them effective and affordable. However, some reviewers expressed dissatisfaction with various aspects. There are concerns about product quality, with some reporting items not matching descriptions or being subpar. A few customers also mentioned issues with pricing, including concerns about pricing strategies and products being more expensive than at other dispensaries. Customer service was a point of contention for some, citing long wait times, rude staff, and difficulties with points or discounts.

What people talk about most

Staff

Reviewers highlight ambiguous aspects of staff. Many customers praise the staff for being quick, efficient,... See more

Product

Consumers find product quality and availability to be ambiguous. Many reviewers express dissatisfaction with... See more

Location

Customers had ambiguous experiences with location. Many reviewers praise specific locations, highlighting... See more

Customer service

Customers consistently note ambiguous experiences with customer service. While many reviewers praise the... See more

Price

Reviewers mention ambiguous feedback about price. Some customers express dissatisfaction with high prices,... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Today I went to Trulieve in Clintonville. I am a medical patient. First, I was shocked that the handicap ramp is labeled for "recreational patients" while the "medical patients" must climb the stai... See more

Rated 2 out of 5 stars

Dropping trulieve into permanent 2 star status. as with all the larger names, MUV, Surterra, Etc., this place only grows hybrid stock and labels it whatever. even the designer labels that arent from... See more

Rated 2 out of 5 stars

I asked the associate to dispense syringes under inhalation. He said that he would. He didn't. Some corporate troubleshooter named Phil was of no help. Left me with not enough mgs for the entire perio... See more

Rated 5 out of 5 stars

I love going to the dispensary in eustis. All the employees are knowledgeable and friendly. I love that they help me because I'm an older lady with vision problems and they always accommodate every ne... See more

Company details

  1. Vitamin and Supplements Store
  2. Fitness and Nutrition Service
  3. Herb Shop

Information provided by various external sources

At Trulieve, we strive to bring you the relief you need in a product you can trust.

Contact info

3.3

Average

TrustScore 3.5 out of 5

780 reviews

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Rated 4 out of 5 stars

Good

Good, friendly customer service and knowledgeable staff at Trulieve has had me a customer since their opening. Almost always a good selection.

November 7, 2025
Unprompted review
Rated 5 out of 5 stars

Charlie, Longwood FL…

Charlie over at the Longwood FL location was able to answer all my questions and provided the best customer service I’ve ever experienced while visiting. Thank you sir for helping your patients!

November 2, 2025
Unprompted review
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Rated 1 out of 5 stars

The express is always ignored

The express is always ignored, you can be number one on express and wait till 30 people are taken care of before you are even if you are next in express, when you inquire about the long wait the girl laughs at you and acts like your a problem for them, I’ve been shopping Riverview fl since the opening and I’ve about had enough with the rude ass people that work there. Number one on the list is number one not number 30 or people being chosen by preference and who they know. After this long wait I will be sure to take my 200 plus dollar a week business somewhere else!

November 2, 2025
Unprompted review
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Rated 5 out of 5 stars

This Trulieve is my favorite

This Trulieve is my favorite! The staff is super friendly and very helpful when I have questions ! I love all the products they have to offer . I always recommend my friends here :)

October 18, 2025
Unprompted review
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Rated 5 out of 5 stars

Trulieve is always tru I say

Trulieve is always tru I say!
Great products with the highest terpenes here in town out of all dispensaries.
Staff is great always takes care of their people. Shoutout to Juan and T, managers in the Sebring location.

October 22, 2025
Unprompted review

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