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Trulieve Reviews 780

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TrustScore 3.5 out of 5

3.3

Vitamin and Supplements Store
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Review summary

Created with AI, based on recent reviews

Considering 112 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the staff for being knowledgeable, friendly, and helpful, often highlighting specific employees for their exceptional service. Many people also appreciate the convenience of the store locations and the quality of the products, finding them effective and affordable. However, some reviewers expressed dissatisfaction with various aspects. There are concerns about product quality, with some reporting items not matching descriptions or being subpar. A few customers also mentioned issues with pricing, including concerns about pricing strategies and products being more expensive than at other dispensaries. Customer service was a point of contention for some, citing long wait times, rude staff, and difficulties with points or discounts.

What people talk about most

Staff

Reviewers highlight ambiguous aspects of staff. Many customers praise the staff for being quick, efficient,... See more

Product

Consumers find product quality and availability to be ambiguous. Many reviewers express dissatisfaction with... See more

Location

Customers had ambiguous experiences with location. Many reviewers praise specific locations, highlighting... See more

Customer service

Customers consistently note ambiguous experiences with customer service. While many reviewers praise the... See more

Price

Reviewers mention ambiguous feedback about price. Some customers express dissatisfaction with high prices,... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Today I went to Trulieve in Clintonville. I am a medical patient. First, I was shocked that the handicap ramp is labeled for "recreational patients" while the "medical patients" must climb the stai... See more

Rated 2 out of 5 stars

Dropping trulieve into permanent 2 star status. as with all the larger names, MUV, Surterra, Etc., this place only grows hybrid stock and labels it whatever. even the designer labels that arent from... See more

Rated 2 out of 5 stars

I asked the associate to dispense syringes under inhalation. He said that he would. He didn't. Some corporate troubleshooter named Phil was of no help. Left me with not enough mgs for the entire perio... See more

Rated 5 out of 5 stars

I love going to the dispensary in eustis. All the employees are knowledgeable and friendly. I love that they help me because I'm an older lady with vision problems and they always accommodate every ne... See more

Company details

  1. Vitamin and Supplements Store
  2. Fitness and Nutrition Service
  3. Herb Shop

Information provided by various external sources

At Trulieve, we strive to bring you the relief you need in a product you can trust.

Contact info

3.3

Average

TrustScore 3.5 out of 5

780 reviews

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Rated 5 out of 5 stars

frequent shopper here

come to this store probably 2x a week and i cannot say enough that i feel like family in there. i love the atmosphere and the people in there make me feel like im apart of a bigger deal! Best location and only location i go to!

October 17, 2025
Unprompted review
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Rated 1 out of 5 stars

Dunedin Fl…

Its November and nothing hasn't changed the suck ass Suck ass especially when they skip u or give u empty container of flower and u have to go back thats time wasted and ain't cool

October 16, 2025
Unprompted review
Rated 1 out of 5 stars

I believe they are tampering with the product !

Everytime I go my flower is either 1( the top isn’t screwed on all the way ) or 2 the plastic sealed top is not sealed - this is a prescription this needs to be taken seriously if my pharmacy meds came back to me and looked tampered I would return it but there is not a clear or none at all return policy Panama City fl location

October 16, 2025
Unprompted review
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Rated 5 out of 5 stars

Trulieve has always been my go to

Trulieve has always been my go to. They are friendly and very knowledgeable. I have had questions about strains and they always take their time to help me and to not be pushy. Definitely recommend. They always tell me about specials they are having.

October 14, 2025
Unprompted review
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Rated 5 out of 5 stars

Great experience

Overall, a great experience at the Port Charlotte location. Tiffany is extremely helpful and always friendly & knowledgeable, as all staff seem to be. Items I seek seem to stay well stocked which I appreciate. I’d recommend.

October 7, 2025
Unprompted review
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Rated 5 out of 5 stars

Trulieve is AMAZING

Trulieve is AMAZING! Their buds are healthy, affordable and always give me what I need. Curtis in Tallahassee on West Tennessee provided amazing customer service. I am a happy and content customer.

September 22, 2025
Unprompted review
Rated 1 out of 5 stars

I’ve been a loyal Trulieve’s for 5…

I’ve been a loyal Trulieve’s for 5 years. I have made hundreds of orders spent 10’s of thousands of dollars. I can truly say this branch doesn’t want or need anymore patients. They can barely provide services to their existing patients. New patients go somewhere else and have a great experience. You won’t get it here

September 17, 2025
Unprompted review

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