TrustATec Reviews 

157
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

Made an anxious situation much better with their professional approach (I had been to a large store where I was told that my data may not be recoverable and was quoted several hundred pounds for t... See more

Rated 5 out of 5 stars

Simon and David are the most helpful IT chaps we have had the pleasure of working with over the past year whilst setting up our business in Wallingford. If you want honest, trustworthy advice from an... See more

Rated 5 out of 5 stars

Simon and his team have been a great help both to our business and personal IT requirements. He is always available and quick to respond. His help is practical, easy to understand and I consider it to... See more

Rated 5 out of 5 stars

We've been using Phil and the team at Ashton Office for over 20 years and their service and knowledge is excellent. We've trusted them will all our software and hardware requirements and on every occa... See more

Company details


Contact info

4.8

Excellent

TrustScore 5 out of 5

157 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(157)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Logiplex Solutions Ltd

We have used Logiplex for many years for our computer support but they also assisted us in moving offices recently, Logiplex installed our server and computer terminal points in 4 offices with CAT 5 cables for each of our computers. They did a sterling job and I would definitely recommend them for their efficiency, polite manner and supplying good value for money. Logiplex also provide us with a remote monitoring service whereby they have informed us of issues before we were even aware of them! Logiplex staff remote into our computers and sort out any problems caused by updates etc. Logiplex give us piece of mind in an area of our business that we simply could not operate without. What more could we wish for? Logiplex are a company we fully trust.

September 16, 2016
Unprompted review
Advertisement
Rated 5 out of 5 stars

Tha Real Computer Shop

The Real Computer Shop provided me with my laptop , internet provider , and set it all up for me as I had never had a computer before. I've had the laptop for a few years now and the Computer Shop have always been very helpful and patient if I've had any problems and sorted them out for me. The staff are always very efficient and friendly which is what I need when I am not sure how to do things. I recommend them to everyone.

September 6, 2016
Unprompted review
Rated 5 out of 5 stars

Exceptionally helpful

I've bought hardware and software from Realcomputershop over the last 10 years and always found them helpful and reliable.
Recently I had some difficulties in terms of linkages between several appliances, including smartphone and iPads. Realcomputershop arranged for a home visit, and I sat with him while he not only sorted it all out but explained what had gone wrong and what he was adjusting. He was very helpful in offering to revisit any recurring problems over the phone - though I haven't needed to do that. Thoroughly recommended.

August 24, 2016
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Have used Burntwood Computer Centre on several occasions, found them very helpful. Good service given would definitely use them again and would recommend them. Each time our computer has been in the store for repair they have always rang me to let me know that it is ready for collection.

August 9, 2016
Unprompted review
Rated 5 out of 5 stars

My PC purchase

I dealt with Ben in the shop who gave me all the info I asked for. He was easy to converse with.
Subsequently, following my purchase of a PC he visited me in my home to put me right on a number of points, but he was unable to sort out the mail app on windows 10. However he did suggest I use Mozilla Thunderbird instead and duly installed it for me. It is working extremely well.
RayC

July 28, 2016
Unprompted review
Advertisement
Rated 5 out of 5 stars

Laptop Overhaul

Was very please with service supplied, time frame within which work took place and cost was very satisfactory.

I would highly recommend to a friend or family member.

July 18, 2016
Unprompted review
Rated 1 out of 5 stars

Unacceptable

Repaired laptops were returned with damage (due to incorrect screws being used) and missing parts.
This was reported but despite promised and emails asking what is happening we were ignored.
Will never send another item for repair.

July 15, 2016
Unprompted review
Advertisement
Rated 5 out of 5 stars

No reservations!

I've relied on Jireh for many years to give me the best advice, best support and best value for money, and have known that their commitment to that standard of service is absolute.

July 7, 2016
Unprompted review
Advertisement
Rated 5 out of 5 stars

Best in the business bar none

I have been using the services of Noel and team for many years now and I just wouldn't go anywhere else for any of my computer services. Their consistently high quality of work is matched by their first class customer service . I have always found the team to be honest, courteous and friendly... Important qualities when dealing with technicians who I am putting my trust in to service, repair or upgrade my expensive equipment. Their turnaround times are excellent, in fact they have dug me out of a hole after hours on more than one occasion. I could not recommend TrustATec highly enough in an industry where speed and service is king

July 6, 2016
Unprompted review
Rated 5 out of 5 stars

Excellent

iMobile Repair are excellent when it comes to understanding the needs of their customers. Recently I had to leave a slow laptop in with them to have what I thought were major issues repaired. Next day a pleasant sounding technician phoned to say job done, minor issue, and laptop was returned with what seemed like another processor under the bonnet. I'd have no hesitation recommending iMobile Repair to family and friends. In this day and age, all a body wants is a repair done properly, with a minimum of fuss at a decent price. iMobile Repair deliver in spades... Hearts Diamonds and Clubs, long may they prosper.

July 5, 2016
Unprompted review
Rated 5 out of 5 stars

Burntwood Computer Centre.

I can highly recommend the people at Burntwood Computer Centre, for their unfailing friendly, courteous and efficient service.
Ben has with great patience, enabled, this non technical PC user, to remain in touch with family and friends, both here in the UK and over seas.
Thank you all so very much.

July 4, 2016
Unprompted review
Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look