They were very helpful from the start, a sample neck tube was sent, price was agreed, delivery time given. Most importantly, they did what they said, delivered the goods on time, and the quality is... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Based on reviews, created with AI
At The Branded Company, we believe that every brand has a story—and we specialise in bringing that story to life through quality promotional merchandise, branded clothing and corporate gifts. Based in Leicester, we serve clients across the United Kingdom, offering an extensive product range that spans everything from custom‑printed apparel and workwear to bespoke bags, drinkware and eco‑friendly giveaway items.
Unit E3, Leicester Business Centre, 111 Ross Walk, LE4 5HH, Leicester, United Kingdom
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great company, great communication. Ethan was great from start to finish. Will definitely be using this company again
Great experience with Steve. Put in a very last minute order and he was more than accommodating with the time constraints. Would definitely recommend and will 100% be using again!
We've been looking for promotional items to help spread awareness of the Tom Bowen Legacy Trust Fund and after getting quotes from a number of companies, we found The Branded Company in Leicester who provided a bundle of stress balls, with our logo printed clearly on each ball. The service from Sam Lane was excellent, providing many quotes for various items, before we settled on the stress balls. The quality of the balls was perfect and the order only took 1 week to complete, once artwork was agreed.
Worked with Amar, who helped with getting our branded ducks over the line - took a little longer from our side, but had great information to help - price was good value
Excellent service, Sam went above and beyond to make sure we had exactly what we needed and in plenty of time before our event. We requested a sample of the item to see before ordering. An absolute pleasure to liaise with and order from and we are so happy with our branded product. Amazing service, excellent communication and great quality items.
I was struggling to get some golf valuables bags for my trip to Portugal and i cam across The Branding Company and Sales Director Sam Lane. He worked very hard to suit my requirements and delivery of the order in time for my trip. The delivery was expected on the 25th April (trip is on the 28th), but to my surprise the order landed today (15th April). The bags are great quality, printed logos look great and the cost was very reasonable compared to other companies who also couldn't commit to a delivery date. Highly recommended and will definitely return for future branded goods.
We were delighted with the marketing flags produced. Great quality and Steve was really quick with the proofs and changes.
Not the first time we have used the branded company and we will certainly be reordering for our next event.
Thanks again Steve
Highly recommended.
I dealt with Sam Lane who was super helpful, I had such a fast response which really impressed me. I was short of time for turn around of some hessian printed bags I was ordering for a company training day. From my initial contact right through to the bags being delivered and after a courtesy check in the communication was excellent and the quality of the product was too.
Great service and very smooth. Sales director Sam was incredibly helpful

Reply from The Branded Company
Very helpful and professional team. I had to rush a last minute order and the team made sure that manufacturers had my shipment ready on time.

Reply from The Branded Company
As a company we ordered some mugs and pens with our logo. The service we received from Lou O'Keeffe was excellent. The quality of the mugs and pens was of a high standard, and we asked for these to be produced at very short notice and all our deadlines were met. Would definitely recommend and would use again for future projects. Thank you Lou

Reply from The Branded Company
I had a last minute need for a swag and Amar Arjan has been doing a great job of navigating me through the sales cycle. Very responsive and helpful, so I really enjoyed working with him.

Reply from The Branded Company
I know Ramsey will always help and go above and beyond to get me what I need or provide options when I have a very random request.
If there is ever any issues (which is very rare) the issue is rectified quickly and without fuss. Very much appreciated.
Thanks Ramsey

Reply from The Branded Company
We contacted The Branded Company to create some badges for an event we were holding. We had previously used them before and Sam Lane came back quickly with our previous designs ready to go! Could not ask for a better service.

Reply from The Branded Company
Our experience with The Branded Company has been excellent. We ordered WFSA badge pins, and Sam Lane was very responsive and helpful throughout the process. As Sales Director, he ensured everything was handled efficiently. Communication was timely, and the overall experience was smooth from start to finish. We’re very happy with the service and would gladly work with them again.

Reply from The Branded Company
Super speedy and simple process. Amar was really helpful, prompt with his replies and very efficient. It's my first time with this company but after this experience I think I will be using them frequently!

Reply from The Branded Company
The Brand Company 2026 is a winner for me. I needed to find a service for my Mother's Day event. The ones I searched the website for and made calls to that I previously used were way above my price and time target! Sam Lane, from The Branded Co came through for me! WoW! Turnover time was seriously amazing! Artwork, checked and proofed in record time! Sam was on call throughout the process to ensure seamless production from start to delivery. Its only been a few days and I am already spreading the news about The Branded Company! Sam, you are one of the Best! And I should know, being someone who worked in Screen printing firms before, and know what to look out for! "Send me that Catalogue please - more orders are on the way!

Reply from The Branded Company
Fantastic service! Sam Lane was super helpful and communicative with everything to do with our order and the items arrived earlier than expected. A pleasure to deal with!

Reply from The Branded Company
The Branded Company have been fantastic with supplying GOSH Charity with branded paper Gift bags, and our supporters love them. Lou is always extremely quick and efficient to process our orders!

Reply from The Branded Company
Great service and help from this company very good customer service . We had a hiccup with the delivery and Lou O’ Keeffe who had been with us through the whole production was amazing and sorted it out .Very happy with the product and the company would definitely use again .

Reply from The Branded Company
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.