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Trustpilot Reviews 493,215

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 115,493 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the platform's user-friendliness and the ease with which they can understand information. Many people appreciate the service for helping them make informed decisions about products and services, acting as a reliable filter against scams and fraud. The staff is consistently praised for being friendly and helpful, contributing to an excellent overall experience. However, some customers also noted issues with the website, such as broken links or difficulty finding companies from specific regions. A few other people also felt that their legitimate reviews were unfairly flagged or removed by an automated system, leading to frustration.

What people talk about most

User experience

Consumers generally find the user experience positive, highlighting its ease of use and reliability. Many... See more

Website

People report ambiguous experiences with the website. Some consumers find it a very good and useful platform... See more

Service

Reviewers mention positive feedback about service. Many customers appreciate the platform for gaining a... See more

Staff

Clients share positive opinions on staff. Customers consistently praise the team members as amazing,... See more

Product

Reviewers highlight positive aspects of product. Customers find Trustpilot a very useful platform for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

When you're handling digital invoices or looking into secure communication tools, blindly trusting a new site is an easy way to walk right into a scam. I always use this platform to cross-check servic... See more

Rated 5 out of 5 stars

Whenever I need to download new software for building overlays or creating visual assets, I rely on this site to avoid a costly scam. The community reviews are incredibly helpful for quickly spotting... See more

Rated 5 out of 5 stars

Whenever I need to verify a new online service for my digital projects, this platform is my go-to filter against a potential scam. Reading what the community has to say makes it incredibly easy to spo... See more

Rated 5 out of 5 stars

I mean, I'm just writing a review based on.. writing reviews. i just wanted to say that it would be great if you could allow pictures to be uploaded in reviews... so people can see for themselves that... See more


Company details

  1. Review Site
  2. Media Company

About Trustpilot

Written by the company

Trustpilot began in 2007

Written by the company

with a simple yet powerful idea that is more relevant today than ever — to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial — we help consumers make the right choices and businesses to build trust, grow and improve.
Today, we have more than 300 million reviews and 67 million monthly active users across the globe, with 127 billion annual Trustpilot brand impressions, and the numbers keep growing. We have more than 900 employees and we're headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

493K reviews

5-star
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At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great site to start with!

Trustpilot is a great place to look up or monitor reviews from customers from many different companies. Coming here before searching the web allows you to see what companies are doing, how they engage with customers and I assume how the products are.

May 15, 2026
Rated 5 out of 5 stars

Trustpilot platform has been a Hallmark…

Trustpilot platform has been a Hallmark of Validation for any aspect of Business one may have involved. Many individuals, like me, seek out for Business Reputation, Reliability, Honest Business ethics before making decision. When finance on tight budget is involved, it is important to have truthful information. That's where, Trustpilot comes in with Full of Reviews, for an average Joe like me. Trustpilot is truly Guiding Light to help out the person looking for verified information to make decision.

May 15, 2026
Rated 1 out of 5 stars

There are reviews on here which are…

There are reviews on here which are just promos which contain website links. Of course they don't get taken down but genuine reviews do

A company Keeps flagging my review and Trustpilot keeps taking it down.

Don't trust Trustpilot.

May 15, 2026
Unprompted review
Rated 1 out of 5 stars

These clowns keep removing my reviews

These clowns keep removing my reviews

Good luck trying to speak to a real person via email. All you get is the pathetic AI garbage constantly repeating the same nonsense

The whole site is rotten

May 15, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent and reliable source for reviews

An excellent and reliable source for information and reviews of companies, websites, stores, services, etc. Checking reviews on Trustpilot helps give you an idea of the quality of products, customer service, delivery and so on for a particular company, along with an overview of general customer satisfaction, and allows you to be aware of any issues that people may have had or possible scams. It’s useful to be able to check Trustpilot to check out other people’s actual experiences and opinions, instead of just relying on what a company says on its own site. I would definitely recommend Trustpilot, it’s the first place I go to check the reputation of companies, stores etc.

May 15, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

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