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Rated 1 out of 5 stars

I have worked lots of domain name registrars until today. But Tucows/OpenSRS is the worst one. Don't recommend. What is negatives? Very High Pricing. Unexpected Charges. No any Refunds... See more

Rated 1 out of 5 stars

Totally useless service. For some reason when we set up our new websites the existing domain host transferred it to TUCOWS as the new registrar. One month later we are still waiting for the transf... See more

Rated 1 out of 5 stars

Zero customer service from Nick W in the compliance department. This company has zero concern for the small business owner. Email answers are 1 sentence, no detail and usually irrelevant. It’s not po... See more

Rated 1 out of 5 stars

TOTAL SCAM COMPANY! This company aids and abets criminals, making themselves criminals in the process. AVOID this company at all costs or it could cost you more than you know. I have reported them... See more

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Company details

  1. Telecommunications Service Provider

About Tucows

Written by the company

Making the Internet better since 1993. We're in the business of building platforms that keep people connected.

Tucows is the parent company of : Tucows Domains, Ting Internet and Wavelo

For domains support: https://tucowsdomains.com

Contact info

1.2

Bad

TrustScore 1 out of 5

74 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Scammers Home

I have reporter Phishing scam emails to Tucows 4 times now, and they have taken no action. They are happy to have scammers proliferate on their platform with zero accountability. Don't use them for any legitimate business as no doubt you will be blacklisted instantly by any self respecting mail service.

August 10, 2022
Unprompted review
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Rated 1 out of 5 stars

I contacted Tuscows to inform them of…

I contacted Tuscows to inform them of my domain which was stolen and placed with their company. They brushed it off, told me it’s nothing that could do and to contact ICANN. I told them poor response when proof was provided of whom purchased the domain.

I informed them the next step given they would like to aid and abet criminals is to contact the BBB. Litigation next for damages. Given they would like to house stolen domains, you have to add them to the same pot as a criminal as well.

October 20, 2021
Unprompted review
Rated 1 out of 5 stars

Tucows is aiding and abetting criminals with thier service

Tucows is a web host domain site that allows criminals to use thier services, after 3 complaints to Tucows they have not responded to me, it is quite evident that thier silence is acquiescence, fraud, and guilt !! this Tucows is letting slushpush.com use thier web host to ripp-off and scam people !!! I have complained to numerous agencies already reporting this cryptocurrency scammer and hope to get them shut down, Tucows is aiding and abetting this criminal website willingly !!!! and I will keep posting complaints until i get results, this "SlushPush" mining website is clearly a CRIMINAL SCAM !!. Tucows claims they only provide registration,,,,, well then why dont they remove the registration after knowing about this website being a scammer? are they being paid off ? or is thier website ? what the fuc are they hiding >? Certainly they should investigate criminals that are "registered" on thier service. theres a certain link with info shows slushpush is registered in new york and not ontario, so that doesnt make any sence either

April 22, 2021
Unprompted review
Rated 1 out of 5 stars

what a big shiet company

My friends account just got hacked by web provided by this shiet company. When i report to them, they never message me back lol. The web i mentioned above is fplgaming(.)com, be carefull guys

November 20, 2020
Unprompted review
Rated 1 out of 5 stars

Supporting criminals

Supporting criminals. Each and every worker at Tucows should go end themselves, or find a work that is not supporting criminals.

November 18, 2020
Unprompted review
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Rated 1 out of 5 stars

tucows is favoring HIJACKERS!

tucows is favoring hijackers!! Criminals hijacking domain names and register them in tucows, and tucows refuse to provide real domain name owners with information replying that they are not Judges. Shame on you tucows, and yes I don't capitalize name of the company who has no respect for customers.

October 29, 2020
Unprompted review
Rated 1 out of 5 stars

Tucows has kept my domain and says I can buy it back later

Tucows has kept my domain, after Shopify shut down my store I was still in the process of building. I cannot get back my domain name. I bought it through Shopify but now know it is Tucows that owns it. They say I can buy it back at the end of the year of registration but I am wondering, is this a high value domain? Did Shopify shut me down to steal my domain? They are horrible. DO NOT buy from them and stay away from Shopify e-commerce! I am consulting a lawyer.

September 3, 2020
Unprompted review
Rated 1 out of 5 stars

Absolutely stay away from this terrible…

Absolutely stay away from this terrible useless company who ignores multiple requests from my domain host to enable me to transfer my domain away from Tucows. They are crooks! No customer service. No way to contact them. They take your money and you have no control over your own domain. They should be put out of business.

August 11, 2020
Unprompted review
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Rated 1 out of 5 stars

Bad customer service!!!! Terrible customer service

Bad customer service - been trying for 10 days to buy a code signing certificate and have errors on order page and NO support available and no way to contact except thru email and they only responded once that it should be working - tried 3 computers, two browsers and always get errors

January 8, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent

I wouldn't been able to save my data without their hosted old demo version of a certain tool.

October 31, 2019
Unprompted review
Rated 1 out of 5 stars

Home of 8Chan

Home of 8Chan, favorite of racists, misogynists and killers. DELETE, DELETE, DELETE. Don't go to websites hosted by these goons. Use a RESPONSIBLE service provider. And Tucows? Your name is becoming synonymous with 8chan. Happy?

August 5, 2019
Unprompted review
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Rated 1 out of 5 stars

Avenue for scammers, or scammers themselves?!?!? FEDERAL OFFENSE!

I have contacted them many times (and Godaddy) about people creating domain names closely related to my company domain name. These people are contacting companies trying to open a credit account in our name and buy from them. They are also sending our customers new direct deposit information trying to steal hundreds of thousands of dollars via ACH deposits. It has worked once already. The Secret Service is investigating. Godaddy would not suspend or delete the fraudulent domain unless told to do so by the authorities and Tucows said they would but I haven't seen it happen yet. It also looks to me like the person/people creating the fraudulent domains are coming from inside Tucows itself!!

March 5, 2019
Unprompted review
Rated 1 out of 5 stars

STAY AWAY!

If I could give no stars I would.
Tucows is another one of these companies who hide behind the web while putting their resellers in the front.
This company is a joke. Support is nonexistent. They do not want to talk to you.
I called their number 416-538-5450 only to get a dead line.
CIRA needs to investigate Tucows and hopefully pull their license.
I will be putting this review on every review site I can find.

January 14, 2019
Unprompted review
Rated 1 out of 5 stars

Buyers and Bidders Beware!

Buyers and Bidders Beware!

I bid and won an auction for an expired domain. I won the auction after a fierce bidding war, paid for it (substantial amount) paid the auction fee and have emails showing that it was won and purchased by me through Godaddy auction site.

Then, I invested and paid $1800 for a designer and developer to start working on the domain site and branding days after after I won and paid for the auction. I had won the auction fairly so started working on my site and branding.

Suddenly Tucows ( a partner of GoDaddy) decided to forfeit on the binding bid. They cancelled the transaction and nullified my binding win for the expired domain. It was a good domain so they changed their mind and added it back to their investment list. I have never heard of an auction being reversed. A winning bid is a winning bid. Otherwise, what is the point?

The domain which I won in a fair and ethical way is now owned by Tucows again and they are selling it again. I lost time bidding, and investing $1800 for work on a project that cannot happen.
I LOST TIME and MONEY and trust in Tucows, what happened is unethical.

What else it Tucows up to? What other scams are they running?

August 22, 2018
Unprompted review
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Rated 1 out of 5 stars

Terrible company, borderline scammers.

Terrible company, they refuse to allow transfers for individuals so you can wrestle your domain back from companies that registered in your name or companies that went under, and they refer you back to this company that used their services to register. They have no phone number of means by which to contact them. If you call their 1-800 number it tells you to refer back to the company that used Tucows to register. Avoid anyone that uses Tucows like the plague!

May 14, 2018
Unprompted review
Rated 1 out of 5 stars

Death and Taxes!

Not good at all. Can't get hold of them for a transfer, this has been going on for 2/3 months! Once you are in, its like -Death and Taxes!'

April 25, 2018
Unprompted review
Rated 1 out of 5 stars

Fraudulent Charges

Just charged me money via PayPal and can’t tell me what for. I asked them to either explain the bill or refund me. That was a week ago, and all I got was a customer satisfaction survey. Shady business.

November 23, 2017
Unprompted review

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