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Turners Retreat Reviews 3,498

•
TrustScore 5 out of 5

4.8

Tool Store
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Review summary

Created with AI, based on recent reviews

Considering 74 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent service, quick delivery, and high-quality products. Many people appreciate the efficiency of the ordering process and the helpfulness of the staff, often highlighting prompt responses and clear communication. The products themselves are frequently described as being exactly as expected and in perfect condition, with many customers expressing satisfaction with their purchases and a desire to order again. However, some customers also noted occasional issues with order fulfillment and delivery. A few people experienced delays or incorrect items, and in some cases, had to contact the company to resolve these issues. There were also isolated comments about specific product components not meeting expectations.

What people talk about most

Delivery service

Users describe positive interactions with delivery service. Many customers praise the fast and prompt... See more

Product

Consumers generally find products to be of high quality and excellent. Many reviewers praise the quality of... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the fast, efficient, and... See more

Order

People report positive experiences with order. Customers frequently mention the ease of ordering online and... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the excellent quality of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently bought some whetstones from Turners Retreat, unfortunately the 6000 Grit stone was damaged by in the post. TR have arranged to replace the damaged stone. I have bough many other items from... See more

Rated 5 out of 5 stars

Fantastic service from Turners Retreat. I needed a bulk order of something so reached out by email to confirm before ordering. Quick response, with a bulk discount offered, and order confirmed the sam... See more

Rated 5 out of 5 stars

Another fantastic delivery. The blanks arrived really quickly, and in perfect condition... The ends sealed with no cracks or knocks at all. They Will be perfect for my next project..

Rated 5 out of 5 stars

Being able to speak to someone who knows what they are talking about. Fast service and delivery. Reliable in every way. Would recommend them to anyone looking for their products.

Company details

  1. Tool Store
  2. Woodworking Supply Store

Written by the company

Turners Retreat proudly supports woodturners and craftspeople, providing a diverse product range, along with reliable advice and excellent service.

Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Fantastic service from Turners Retreat

Fantastic service from Turners Retreat. I needed a bulk order of something so reached out by email to confirm before ordering. Quick response, with a bulk discount offered, and order confirmed the same day. Order arrived quickly. Very happy with the service and will definitely be using again.

February 20, 2026
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