Tuscany Leather Reviews 

7,020
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 466 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the top-tier leather materials, noting the durable construction, beautiful craftsmanship, and classic designs of the various bags and wallets available. Consumers also deeply appreciate the prompt shipping services and the remarkably easy ordering process, noting that items always arrive quickly, perfectly presented, and in secure packaging. Some people were dissatisfied with occasional product defects, mentioning specific issues like faulty zippers that were difficult to close or unexpected discrepancies in material quality. A few reviewers also noted that certain items showed premature wear after limited use or featured colors that differed noticeably from the original online presentation.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the exceptional quality, beautiful... See more

Quality

Consumers find quality to be positive, frequently praising the exquisite workmanship and authentic full-grain... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting impressively fast... See more

Service

People report high satisfaction and positive experiences with service. Consumers consistently praise the... See more

Order

Reviewers express great satisfaction with the order experience. Consumers consistently highlight that the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This company provides top quality Made in Italy leather goods. Some companies offer griffe and marketing which makes product price sky rocket with same quality. TL offers exquisite workmanship for... See more

Company replied

Rated 5 out of 5 stars

A extensive range of leather bags and produced using vegetable tanning. I’ve bought their duffle bags in the past and was impressed by the look and quality of the full-grain leather given the reason... See more

Company replied

Rated 5 out of 5 stars

Thank you once again Tuscany Leather for making My Wife Mary a Happy Lady. She received two bags (now spoilt for choice) which she was not expecting... She was exceedingly impressed with the person... See more

Company replied

Rated 5 out of 5 stars

I bought Shanghai backpack in pale yellow, very lovely color, really like it. The design is very chic, compact size but can keep all needed stuff including small water bottle. Very thoughtful design w... See more

Company replied


Company details

  1. Leather Goods Store
  2. Bag Shop
  3. Bags and Luggage Store
  4. Fashion Accessories Store
  5. Handbags Shop
  6. Luggage Store

About Tuscany Leather

Written by the company

La prima pelletteria italiana online fin dal 2004!

In Tuscany Leather realizziamo pelletteria italiana di lusso.

Tutti i nostri prodotti sono realizzati in Italia e utilizziamo pelli italiane conciate al vegetale.

I nostri prodotti sono a basso impatto ambientale. Tutte le nostre pelli provengono dallo scarto dell'industria alimentare e sono interamente realizzate in Italia. Dal 2021 utilizziamo anche fonti rinnovabili per la nostra produzione.

La nostra gamma di prodotti copre:

  • borse a mano donna
  • borse a tracolla
  • zainetti donna
  • zaini in pelle uomo
  • borse da lavoro in pelle
  • borse medico
  • portadocumenti in pelle
  • borsoni da viaggio in pelle

Realizziamo inoltre anche articoli personalizzati tramite incisione a laser, per fare in modo che ogni pezzo possa essere considerato unico.

Offriamo spedizione in tutto il mondo e reso gratuito.

Visitateci e iscrivetevi al nostro VIP CLUB per ricevere un buono sconto del 10% sul vostro primo acquisto.

Tuscany Leather accresce la tua fiducia

Written by the company

Offriamo il reso gratuito fino a 60 giorni dall'ordine
Dal 2004 abbiamo affinato l'arte della soddisfazione del cliente. La soddisfazione del cliente rappresenta da sempre il nostro valore aggiunto che ci ha permesso di diventare azienda leader nella produzione e vendita di articoli di pelletteria di alta gamma. Non solo, ma il cliente è diventato il nostro ispiratore nella creazione e nel miglioramento dei nostri prodotti!

Consegna gratuita e reso gratuito 60 giorni dall'acquisto.

La nostra logistica integrata permette l'evasione dell'ordine in meno di 24 ore dalla ricezione

La spedizione gratuita consente la ricezione dell'ordine in tempi brevi. Non sei soddisfatto dell'acquisto? Tuscany Leather consente di restituire gli articoli acquistati entro 60 giorni ed avere diritto al rimborso totale, incluso quello delle spese di spedizione.

Contact info

4.9

Excellent

TrustScore 5 out of 5

7K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(7,020)

1,244 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

The purse is lovely just like what I…

The purse is lovely just like what I was hoping for. However, the shipping address was wrong, it went to my neighbors house but they brought it over to our house.

August 3, 2026
Tuscany Leather logo

Reply from Tuscany Leather

Dear Jan,

thank you for taking the time to share your experience. We’re delighted to hear that you love your purse and that it was just what you were hoping for.

We’re sorry to hear about the issue with the delivery. The parcel was shipped to the address provided during the checkout process, but we understand that this may have caused some inconvenience. Please remember that our Customer Service team is always available to assist you should any delivery issue arise.

We hope to welcome you back to our website soon!

Laura
Tuscany Leather

Rated 1 out of 5 stars

Their bags are overpriced and cheap…

Their bags are overpriced and cheap quality. I purchased 3 bags from them in one order and the quality was junk for the price. I went on a trip to Venice and saw the same bags being sold under different brand names at a fraction of the price. Extremely disappointing.

August 4, 2025
Unprompted review
Tuscany Leather logo

Reply from Tuscany Leather

Dear Cocoma,

Unfortunately, we have not been able to identify your order based on the information available in your review. We would be grateful if you could share more details about the order you placed through our website, so that we can investigate your experience and better understand what happened.

In the meantime, I would like to reassure you that some of our bags represent classic designs from the Tuscan leather-making tradition, so it is possible to find similar-looking models sold under different brands. However, what sets Tuscany Leather apart is the attention we dedicate to every detail: each product is crafted using our premium selected leather, our custom metal hardware, and undergoes strict quality controls.

Every bag is accompanied by our Certificate of Authenticity with a hologram, and we also provide a 2-year warranty, together with dedicated customer support before and after purchase, as well as assistance even beyond the warranty period.

Customer satisfaction is very important to us, and we would appreciate the opportunity to look into your case.

Kind regards,
Laura
Tuscany Leather

Rated 5 out of 5 stars

Excellent as always

Excellent as always. The best Tuscany Leather, and they will do their absolute best to grant you a request when you make one. Much appreciated, from a very loyal customer!

August 3, 2026
Tuscany Leather logo

Reply from Tuscany Leather

Dear Ruth,

it’s always a pleasure to hear from one of our loyal customers. Thank you for your continued trust in Tuscany Leather and for appreciating the care we put into our customers support.

We’re truly grateful to have you with us and hope to welcome you back again soon!

Laura
Tuscany Leather

Rated 5 out of 5 stars
Tuscany Leather logo

Reply from Tuscany Leather

Dear Thomas,

thank you for your kind review! We’re delighted that you had such a positive experience with Tuscany Leather. Your feedback is truly appreciated.

We look forward to welcoming you back soon!

Laura
Tuscany Leather

Rated 5 out of 5 stars

The best

Very good quality

August 3, 2026
Tuscany Leather logo

Reply from Tuscany Leather

Dear Bogdan,

thank you for taking the time to leave us your review. We’re delighted to know that you appreciate the quality of our products.

We hope to see you again soon on our website!

Laura
Tuscany Leather

Rated 5 out of 5 stars

Very happy with my purchase of bags as…

Very happy with my purchase of bags as gifts recently. Compared to the many so called designer brands Tuscany Leather delivers in terms of Value, Service and most importantly Quality.

August 2, 2026
Tuscany Leather logo

Reply from Tuscany Leather

Dear Paul,

thank you very much for taking the time to share your experience with us. We’re delighted to know that Tuscany Leather continues to offer you the quality and service you value.

We hope to welcome you back to our website soon!

Laura
Tuscany Leather

Rated 5 out of 5 stars

As a repeat customer I always feel…

As a repeat customer I always feel confident in Tuscany Leather quality of products, secure and prompt delivery.
Their merchandise is always true and honest to their description.

August 1, 2026
Tuscany Leather logo

Reply from Tuscany Leather

Dear Mark,

thank you for taking the time to leave us a review and, above all, for continuing to choose Tuscany Leather. Your trust means a great deal to us, and we’re delighted to know that our products and service continue to meet your expectations.

Laura
Tuscany Leather

Rated 5 out of 5 stars

Beautiful bag

Beautiful bag, excellent quality, highly recommend.

July 31, 2026
Tuscany Leather logo

Reply from Tuscany Leather

Thank you so much for your lovely review! 😊
We're thrilled to hear that you love your bag and that you were impressed with its quality. Your recommendation means a lot to us and is the best reward for all the care we put into our products.
We hope you enjoy your beautiful bag for many years to come! Thanks again!

Chiara
Tuscany Leather

Rated 5 out of 5 stars

Excellent bag

Beautiful bag, perfect colour, right size, excellent leather, just what I needed. Will purchase again.

July 27, 2026
Tuscany Leather logo

Reply from Tuscany Leather

Thank you so much for your fantastic review! 😊
We're delighted to hear that your bag is exactly what you were looking for. Knowing that you love the colour, the size, and the quality of the leather truly means a lot to us.
We're especially happy to hear that you'll be purchasing from us again—thank you for your trust and support! We look forward to welcoming you back!

Chiara
Tuscany Leather

Rated 5 out of 5 stars

Amazing shopping experience again

Amazing shopping experience again. I needed a bag as a Birthday present and even the production and delivery date was after the Birthday the Tuscan Leather Team managed somehow to make an earlier delivery possible. First class customer Service! Mille Grazie

July 31, 2026
Tuscany Leather logo

Reply from Tuscany Leather

Hi Andreas,
Thank you so much for your wonderful review!
We're absolutely delighted to hear that you had another amazing shopping experience with us. It means a lot to know that our team was able to arrange an earlier delivery so your birthday gift arrived in time. Providing the best possible service to our customers is always our priority!
Thank you to you for your trust and support!

Chiara
Tuscany Leather

Rated 5 out of 5 stars

Quality super

July 23, 2026
Tuscany Leather logo

Reply from Tuscany Leather

Hi Julia,
Thank you so much for your review!
We're thrilled to hear that you're so happy with the quality of your purchase. Your satisfaction is the greatest reward for us.

Thanks again!
Chiara
Tuscany Leather

Rated 5 out of 5 stars

Beautiful turquoise lether handbag

Beautiful handbag. exactly as described.
Fast delivery.
Reliable seller, highly recommended

July 29, 2026
Tuscany Leather logo

Reply from Tuscany Leather

Thank you so much for your wonderful review, Diana! 😊
We're delighted to hear that you love your beautiful turquoise leather handbag and that it was exactly as you expected. It's also great to know you were happy with our fast delivery and reliable service.
Your recommendation means a lot to us!

Best regards,
Chiara
Tuscany Leather

Rated 5 out of 5 stars

Tuscany Leather Saddle Bag

Very fast and efficient shipping. No problems at all.
My bag is absolutely beautiful 😍

July 28, 2026
Tuscany Leather logo

Reply from Tuscany Leather

Hi Jacqueline! 😊
Thank you so much for your lovely review!
We're thrilled to hear that your order arrived quickly and that everything went smoothly. Most of all, we're so happy that you love your Tuscany Leather Bag! 😍

Thank you again,
Chiara
Tuscany Leather

Rated 5 out of 5 stars

Great service, wonderful products

Great service - prompt delivery, good prices, well crafted leather goods, wide variety of products.

July 26, 2026
Tuscany Leather logo

Reply from Tuscany Leather

Hi Julie! 😊
Thank you so much for your wonderful review!
We're thrilled to hear that you appreciated our prompt delivery, competitive prices, and the quality of our handcrafted leather goods.
Your support means a lot to us, and we can't wait to welcome you back for your next purchase!

Best regards,
Chiara
Tuscany Leather

Rated 5 out of 5 stars

Customer service great!

Excellent and fast service

July 17, 2026
Tuscany Leather logo

Reply from Tuscany Leather

Hi Soledad! 😊
Thank you so much for your kind words!
We're delighted to hear that you had a great experience with our customer service and that you appreciated the fast and efficient service. Your feedback means a lot to us and motivates us to keep doing our best every day.
We look forward to welcoming you back soon! ❤️

Chiara
Tuscany Leather

Rated 4 out of 5 stars

Good leather however zip installed hd…

Good leather however zip installed had immediate problem as kink in its track so not easily closing. This is a problem for a purse. Colour also not as presented as appear lighter and purplier

July 23, 2026
Tuscany Leather logo

Reply from Tuscany Leather

Dear Clara,
Thank you for taking the time to share your feedback.
We're pleased to hear that you appreciated the quality of the leather.
We're sorry to learn that you experienced some difficulty with the zipper. Since it is made of metal, it can sometimes feel a little stiff when first used. Applying a small amount of graphite or a little wax to the zipper can help it glide more smoothly. With these simple tips and after the first few uses, we're confident the zipper will become smoother and easier to use.
Regarding the colour, all the photos on our website are taken directly from the actual products in our warehouse to represent them as accurately as possible. However, colours may appear slightly different depending on your screen's settings and display.
We remain at your disposal and thank you again!

Chiara
Tuscany Leather

Rated 5 out of 5 stars

Best leather handbag I’ve ever had

Best leather handbag I’ve ever had, the leather is so soft and smooth and the colour is perfect just like the pictures. It has multiple compartments and plenty of room for items. You can’t beat Tuscany leather it’s the best and workmanship is excellent.

July 26, 2026
Tuscany Leather logo

Reply from Tuscany Leather

Hi Marlene,
Thank you so much for your wonderful feedback!
We're delighted to hear that your new handbag has become your favourite and that you love the softness of the leather, the colour, and its practical design. Knowing that you appreciate the quality and craftsmanship behind our products means the world to us.
Thank you for your trust and for your kind recommendation ✨

Chiara
Tuscany Leather

Rated 5 out of 5 stars

Purchasing through Tuscany Leather

Purchasing through Tuscany Leather, Firenze was a marvellous experience from the beginning to the end, which wasn't long! Even purchasing from Australia. Their website was easy to navigate and purchasing was simple and rewarding. It was a seamless experience and I was confident with their process as I was kept informed the whole way through. I received my order in good time and order and would confidently recommend them!

July 24, 2026
Tuscany Leather logo

Reply from Tuscany Leather

Dear Yvette,

thank you very much for your wonderful review!

We are delighted to hear that your experience was smooth and enjoyable, especially from so far away. We truly appreciate your trust in our brand and are happy to know that you felt well informed throughout the process.

Thank you for your recommendation, and we hope you will enjoy your purchase for a long time. We look forward to welcoming you again in the future!

Best regards,
Laura
Tuscany Leather

Rated 4 out of 5 stars

Zippers only part not delighted in.

Great shipping. Product lovely except for zippers. They get stuck or are just hard to move at corners.

July 16, 2026
Tuscany Leather logo

Reply from Tuscany Leather

Dear Rebecca,

thank you very much for taking the time to share your feedback.

We are pleased to hear that you appreciated your purchase and the shipping service. Regarding the zippers, please note that when they are new, they can sometimes feel a little stiff, especially when moving around the corners. With regular use, the zipper will naturally become softer and smoother over time.

To help speed up this process, we recommend gently rubbing a small amount of wax or graphite along the zipper teeth. This will help the slider move more easily and improve the overall smoothness of the zipper.

Thank you again for your valuable feedback and for choosing Tuscany Leather.

Best regards,
Laura
Tuscany Leather

Rated 5 out of 5 stars

Back pack purse

I bought the two ladies purses for my wife's birthday. She loves how soft the leather is and the quality. She was also pleased about the great lining of each purse.

July 23, 2026
Tuscany Leather logo

Reply from Tuscany Leather

Dear Edward,

thank you very much for your kind review!

We are delighted to hear that your gift was a success. It means a lot to us to know that our products can be part of such special occasions.

We hope your wife will enjoy them for a long time and we look forward to welcoming you again at Tuscany Leather.

Best regards,
Laura
Tuscany Leather

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look