While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 98 reviews, most reviewers were let down by their experience overall. People frequently complained that customer support is completely unhelpful, leaving users stuck in circular troubleshooting loops without resolving account issues. Consumers also noted that the website is frustratingly buggy, suffering from constant loading errors and being flooded with endless advertisements. Reviewers expressed deep frustration regarding poor moderation and security concerns across the site. Some reviewers were happy with the amazing content brought by various creators, noting that popular users receive very good conditions. Other users also appreciated the platform when connecting with gamers across the world, enjoying various streams, and supporting their friends.

What people talk about most

Social media

Reviewers highlight negative aspects of social media, expressing deep frustration over unfair moderation and... See more

Website

Clients share negative opinions on website functionality, reporting that nothing seems to work correctly.... See more

User experience

Reviewers mention negative feedback about user experience, highlighting frustrating interruptions from... See more

Customer service

Customers consistently express deep frustration and dissatisfaction regarding customer service. Reviewers... See more

Marketing

People report negative experiences with marketing due to the unbearable amount of ads. Consumers note that... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Twitch has no care for who or what are streaming on there platform, laws broken on stream with no bans from twitch, streamers stealing from stores , no penatly no ban, streamera sexually assualting so... See more

Rated 1 out of 5 stars

Twitch is a complete scam. Ads every 1–2 minutes — they claim it’s “supporting the streamer” but in reality it’s just Twitch lining their own greedy pockets. The viewing experience is unbearable, crea... See more

Rated 1 out of 5 stars

Trying to grow on Twitch feels pointless. You stream, put in hours, and nobody sees you unless you’re already big. Monetization is slow, payouts are weak, and the platform takes a huge cut while givin... See more

Rated 1 out of 5 stars

A streamer & I had a misunderstanding & now she thinks I'm a stalker. She brings that fact up in almost every stream. I contacted Twitch about this & they told me to basically ignore it. Nice to know... See more


1.3

Bad

TrustScore 1.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.3

All reviews

(1,201)

179 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Twitch has noticed us DJs

What has made Twitch great is that they have recognized DJs and given us our identity and a discovery opportunity on their platform.

The downside is that you can't save your live streams nor can you clip and upload :( but saying that it made it easier for people to discover DJs all over the world.
twitch. tv / extrafm1

August 9, 2024
Unprompted review
Advertisement
Rated 2 out of 5 stars

how i got banned for 1. little. mistake.

I am 13 so old enough to stream on twitch i accidentily put in my bio that i was 12 and saved it. i loved streaming and did every day nearly so i saved my bio and the second i saved it i was bannen from twitch permanently. No last message to my community. No excuses. you cant make mistakes just one stupid mistake and your done. over. this is bs on my watch and i cant even say that i am acctually 13 and i acctually e mailed them and they replyed with that i broke the rules of twitch by setting on singular ''12'' in my bio. it just bs and im moving over to yt now

August 3, 2024
Unprompted review
Rated 1 out of 5 stars

Absolute disgrace of a tech company

Absolute disgrace of a tech company. I was just signed out for no reason and can't sign in anymore. I had ONE VERIFICATION DONE! But, the site claims I have done it too many times.

July 26, 2024
Unprompted review
Advertisement
Rated 4 out of 5 stars

Angel moderators, decent service

Barely use the service but recently got suspended because my account was hacked and within 32 hours everything was solved, the twitch moderation team need to be more respected.

July 26, 2024
Unprompted review
Rated 1 out of 5 stars

Twitch took my subscribe money

Twitch actually took all my subscribe money I ain't happy to stream anything on this worst stream platform. I'm moving to kick.com which is way better than Twitch. I've heard many streamgers got banned by Twitch they were going to kick for instead of Twitch. Kick.com will be my home ever with Australian tribes.

July 4, 2024
Unprompted review
Advertisement
Rated 1 out of 5 stars

absolutely disgusting experience to be…

absolutely disgusting experience to be on this website without turbo or subbing to people.

the ads are insanity and make the entire site unwatchable, every 10 mins > 5 ads

there are ads all over VODS too which is just crazy. i just got 5 ads in the space of 10 seconds clicking on a couple of vods and when i clicked back on the browser i got another 2 ads

get your s h i t together twitch you shameless rats

June 28, 2024
Unprompted review
Rated 1 out of 5 stars

SUB INCREASE AGAIN

Another sub price increase coming yet again in a few weeks, yet their profits are increasing. NEVER doing gifted subs again, straight up donations now

June 22, 2024
Unprompted review
Advertisement
Rated 1 out of 5 stars

0 Stars

Absolute garbage. They just send copy-paste emails with zero help or solutions. It's like talking to a brick wall. Total waste of time.

June 3, 2024
Unprompted review
Rated 1 out of 5 stars

Just had my account banned because some…

Just had my account banned because some p3dophile wanted to see my feet like what the flip man this is bull sheet I'm 13 I should not have a indefinite ban for making two videos both playing thecrew2

May 14, 2024
Unprompted review
Rated 1 out of 5 stars

Streams have LITERALLY become unwatchable

Streams have LITERALLY become unwatchable due to the insane amount of ads. Thank God for Twitch AdBlock that at least blocks them but you still have to wait for 3 or 5 freaking minutes to see the stream again. How these people operate and why they're so greedy I have no idea. This should be illegal.

January 11, 2024
Unprompted review
Advertisement
Rated 1 out of 5 stars

Shame on twitch

Shame on twitch! That works only for money with no hesitation! Plus All uneducated mods! Do not go to this site! You can access good steamers from other sites!

May 10, 2024
Unprompted review
Rated 1 out of 5 stars

Still like fix it nothing happens on the tele when you do what qr codes leads you to on phone !!

Logging into different devices makes such a hassle. I try to use twitch on mutiple devices tele phone labtop keep getting logged out of either or i log in on my laptop or my phone it logs me out of tele which is especially annoying the qr codes just lead my phone to the same thing i do what is required log in but it doesnt affects what is shown on tele all there is, is the qr code 👎👎👎

April 27, 2024
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look