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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Many people were dissatisfied with the customer service, finding it unhelpful and difficult to reach a real person. They also encountered issues with the app and website, including bugs, an unintuitive interface, and problems with account functionality like suspensions and age verification. Reviewers frequently reported being exposed to inappropriate content and negative interactions, with many feeling the platform's community atmosphere was concerning. Some people were dissatisfied with the lack of transparency regarding account suspensions and the perceived ineffectiveness of reporting violations. They also mentioned issues with post visibility and engagement, feeling their content wasn't reaching an audience. Conversely, some users found the platform useful for staying updated with news and trends, appreciating its speed in information dissemination and its ability to connect people.

What people talk about most

Social media

People report negative experiences with social media. Many reviewers express disappointment with the... See more

User experience

Consumers find the user experience to be negative, citing issues such as a laggy app, slow responses, and... See more

Website

Customers had negative experiences with the website. Reviewers frequently report difficulties logging in and... See more

Customer service

Reviewers highlight significant dissatisfaction with customer service. Many consumers report a complete lack... See more

Service

Reviewers express strong dissatisfaction with the service. Many customers, including those who paid for... See more

Based on these reviews

Rated 1 out of 5 stars

Out of nowhere I got banned. I'm an artist, I just post my photos and fanart, never debate anything on X, never got warning, just ban the other day and guys from X won't explain why. I submitted appe... See more

Rated 1 out of 5 stars

Now known as X, this company has no customer support worthy of its name, even for paying users. There are forms available, but while support answers once or twice, they often just copy and paste somet... See more

Rated 1 out of 5 stars

Like many socail media companies as it is known as X now from twitter its the worse place to be on... nothing but abuse bullying and trolls when you reported them nothing gets done apart from you bein... See more

Rated 1 out of 5 stars

Literally can't use Twitter at all in any useful manner without an account. You can see specific tweets if you can find links to them, but you can't read replies or retweets. Browsing post history is... See more


Company details

  1. Social Media Agency
  2. Media Company

Information provided by various external sources

Twitter is without a doubt the best way to share and discover what is happening right now.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

2K reviews

5-star
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1-star

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Rated 1 out of 5 stars

Account suspended multiple times for…

Account suspended multiple times for rule violation. It'd be difficult for me to violate the rules as I haven't actively used it in years and logged in only a handful of times. The latest is that my account will stay suspended forever and messages won't be monitored.

November 12, 2025
Unprompted review
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Rated 1 out of 5 stars

Like many socail media companies as it…

Like many socail media companies as it is known as X now from twitter its the worse place to be on... nothing but abuse bullying and trolls when you reported them nothing gets done apart from you being blocked or told off for standing up for your self ... facebook is bad like tictok is but X is real bad ...

November 10, 2024
Unprompted review
Rated 3 out of 5 stars

Bad usability

There was a time when Twitter felt like a place for the most concise and witty people. I used to see lots of screenshots and reposts from it and always thought it wasn’t for me, since I usually write in detail and don’t like keeping things short.

After I finally signed up, I realized I don’t really post anything. I just repost other people’s tweets. But the problem isn’t even about the content itself. The interface is just really uncomfortable to use. Everything feels out of place, icons and functions are in weird spots, and it’s far from intuitive.

So most of the time, I just scroll through my feed and like posts from people I follow. I can’t really use the platform the way I’d like to. It honestly feels like it was designed to be as inconvenient for me as possible.

September 10, 2025
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Rated 1 out of 5 stars

Unable to unsuspend account after being hacked

After having my account for 15 years and never received any warning, a hacker got access to all my passwords, including Twitter (X). This resulted in my account being suspended, for unknown reason, but probably because they hacker has posted offensive and malicious links. I've been trying for 6 months to get my account unsuspended, but I get zero reply from Twitter (X). This is how they treat decent people who have been loyal users of their platform.

November 1, 2025
Unprompted review
Rated 1 out of 5 stars

Misinformation and hate speech completely out of control

The entire platform is full of accounts that spread misinformation, racist, antisemitic, islamophobic hate speech, incitement, calls for violence, and far-right propaganda, pushing it with bots. There is almost no moderation.It is an extremely dangerous environment that radicalizes young and old people into the most dehumanizing and hateful views.

I strongly advise everyone against using this app.

October 30, 2025
Unprompted review
Rated 1 out of 5 stars

Over It

I can't tell you how many times my account was suspected of spam, etc. to where it was suspended with no reasons given. I'm a Premium subscriber too. Well, I'm done. This last one was the final straw. I'm over it. X is a time suck. It took me years to get over 2000 followers and for what? X is a waste of time.

October 25, 2025
Unprompted review
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Rated 1 out of 5 stars

Twitter now X Censorship

Elon Musk's X social platform, no more protects Free Speech, than an extinct animal dances the tango.
As I don't buy the PR, they ensure anything I post, is seen by no one.
I even have my own personal censor. They actually block me, while typing.

October 9, 2025
Unprompted review
Rated 1 out of 5 stars

I tried to verify my age on X

I tried to verify my age on X / Twitter. 50 minutes of trying and at the end I didn't succeed. I went through all the stages and after each one more was required. It was clear it wasn't going to end until they had every piece of my data - which they can sell on or (surprise) it will end up in the public domain - but it will not be X's fault.

October 8, 2025
Unprompted review
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Rated 1 out of 5 stars

Twitter sick

Twitter sick . I made reports to x now fg sick you alow pornos on x now. Fg sick. Get help Twitter x can f off. I made reports on it so hope Twitter x gets banned

October 1, 2025
Unprompted review
Rated 1 out of 5 stars

DONT PAY FOR A SUBSCRIPTION

Paid basic subscription in August 2025. No ticks or verification on my account. Post still show under “probable scam”. No facility to contact X to resolve the problem.
“Grok” says this is a common problem even with subscriptions that cost more than mine. AVOID PAYING FOR A SUBSCRIPTION. ITS A SCAM.

September 27, 2025
Unprompted review

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