TWM Solicitors Reviews 179

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and efficiency, noting that they provide first-class advice and keep clients well-informed. People frequently highlight the excellent customer service, appreciating the quick response times to inquiries and the clear, concise explanations provided throughout various processes. Many consumers express satisfaction with the smooth and timely completion of their transactions, often attributing this to the dedicated and communicative team. However, some customers also noted issues with the service, mentioning that they experienced a lack of responsiveness and felt the company might be taking on too much work. A few reviewers were dissatisfied with the communication, stating that they received no replies to their inquiries, which they found unprofessional.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the professionalism,... See more

Service

Users describe positive interactions with service, highlighting professionalism, sound advice, and great... See more

Customer service

Customers consistently note positive experiences with customer service. Reviewers frequently praise the... See more

Response time

Customers generally had positive experiences with response times. Many reviewers praised the quick and timely... See more

Based on these reviews

Rated 5 out of 5 stars

I have dealt with several solicitors over the years on house sales and always found that I need to constantly chase to ensure progress. I am pleased to say that this wasn't the case with Shelley B... See more

Rated 5 out of 5 stars

My partner and I have, over many years, both separately and jointly used TWM to sell, purchase and, most recently, jointly buy a property. The TWM conveyancing team, led by the super efficient Samanth... See more

Rated 5 out of 5 stars

Truly delighted by the amazing service provided by Mia and Yasmina throughout this process. They were both helpful and quick to get back to me on matters relating to this transaction. The experience f... See more

Rated 5 out of 5 stars

We have just completed on a transaction that took 3 years - just complicated - TWM have been outstanding keeping things simple and in no way taking advantage of the drawn out nature of the transaction... See more


Company details

  1. Law Firm

Written by the company

TWM Solicitors a leading South East law firm with 220 people in offices across Surrey and London. We are a full service firm, undertaking the full spectrum of legal work – for private clients, we are renowned for family law, residential property, tax planning, trusts, wealth management, and Wills and probate, and for business clients we have teams dealing with the full range of corporate and commercial law, dispute resolution, employment, and commercial property. We look forward to being of service to you.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

179 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

TWM were great to work with from being…

TWM were great to work with from being referred to them to completion. I had Dana Gyrnwald as my solicitor. She kept me informed of progress daily and made me aware of any additional documentation needed. The whole experience was very good.

March 31, 2026
Unprompted review
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Rated 3 out of 5 stars

Pretty disappointing

Pretty disappointing - emailed twice with details of what I wanted help with - no reply which I see as rude and unprofessional. If they can’t be bothered to reply to new business enquiries- what they like once they got the business.

March 8, 2026
Unprompted review
Rated 5 out of 5 stars

Would definitely recommend TWM Solicitors

Irene Singh and her team were very helpful, patient and explained everything clearly and concisely. Very professional and sound advice. I have contracted with TWM on 3 house sales/purchases and all went smoothly with great communication. Thank you Irene and her team!

February 9, 2026
Unprompted review
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Rated 5 out of 5 stars

We have just completed on a transaction…

We have just completed on a transaction that took 3 years - just complicated - TWM have been outstanding keeping things simple and in no way taking advantage of the drawn out nature of the transaction in terms of cost, we are very pleased and have to give great credit to Alison and also mention the professional approach from Roshan. we will defiantly use this firm again. Cant recommend highly enough

January 23, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent! From start to finish for our…

From start to finish for our conveyancing they were excellent! Yasmina, in particular was very helpful and helped me remain calm when we had a hick up with the mortgage. Easy to get hold of by phone, which can be rare with solicitors.
Thank you :)

January 5, 2026
Unprompted review
Rated 5 out of 5 stars

Demelza is a superb lawyer

Demelza wrote my pre-nuptial agreement which, many years down the line proved to be watertight. Her later in work in helping me through the complex process of enforcing a divorce Order against a someone with very complicated business interests was very tricky: Demelza is not only phenomenally bright, she knows her stuff, and has access to smart colleauges and excellent barristers.

November 3, 2025
Unprompted review
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Rated 5 out of 5 stars

I cannot praise Simon Burdett- Dixon of…

I cannot praise Simon Burdett- Dixon of TWM solicitors enough. He has worked hard over the last 7 years to bring a favourable conclusion to a long going matter. I would without any hesitation recommend Simon and TWM to anyone looking for a specialist in boundary disputes.

December 11, 2025
Unprompted review
Rated 5 out of 5 stars

Truly delighted by the amazing service…

Truly delighted by the amazing service provided by Mia and Yasmina throughout this process. They were both helpful and quick to get back to me on matters relating to this transaction. The experience from start to finish was nothing short of excellent. I would certainly recommend TWM Solicitors to my family and friends and will certainly be coming back for any future matters. Keep up the great work. 😊👌

December 9, 2025
Unprompted review
Rated 5 out of 5 stars

A great house sale experience.

I have dealt with several solicitors over the years on house sales and always found that I need to constantly chase to ensure progress.

I am pleased to say that this wasn't the case with Shelley Burt of TWM. In fact on the day we needed to exchange she worked late at short notice to ensure we got the contract done. She had been responsive and helpful all through the sale process. I would thoroughly recommend.

November 25, 2025
Unprompted review
Rated 5 out of 5 stars

Guildford Office - conveyancing

We worked with Irene Singh on the conveyancing of our mother's house. She was very professional and knowledgeable, gave us good advice when there were tricky moments in the process, and was quick to respond to queries. We wouldn't hesitate to recommend Irene and her team to others.

November 26, 2025
Unprompted review
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Rated 5 out of 5 stars

I contacted TWM for advice and support for dispute resolution

I contacted TWM for advice and support with a dispute regarding the estate of my late Father. Mr Stuart Downey handled my case. He was superb, always available if needed to discuss things and handled the case with a high level of professionalism and effectiveness leading to the successful conclusion of the matter. Highly recommended.

November 18, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent employment advice

TWM provided some excellent, obvious and pragmatic advice on an employment dispute. I appreciated the directness and effective handling of my situation. Andrew & Nicki were always available and helped me conclude my situation.

April 15, 2025
Unprompted review
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Rated 5 out of 5 stars

I have engaged the services of TWM for…

I have engaged the services of TWM for some years.
Guilford and more recently Wimbledon for both commercial and residential property matters. With TWM I have always been impressed by the professionalism and patience shown to me, especially when the inevitable transactional bumps in the road appear. Very important to me is the prompt response to enquiries I have aways receive.
I will be using TWM again without question.

October 16, 2025
Unprompted review
Rated 5 out of 5 stars

TWM - Mia Evans was super!

I dealt with Mia Evans at TWM Solicitors. Mia was amazing in terms of communication and resolving issues with vendor queries.

Will definitely reach out for the next project.

Thanks Mia!

March 18, 2025
Unprompted review

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