Two Wheel Centre Reviews 

948
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

The guys tom and Dave were very friendly and professional. The harley vrod motorcycle i brought from them is absolutely stunning and in mint condition. I have brought in excess of 40 motorcycles... See more

Rated 5 out of 5 stars

Fantastic dealership. Highly recommend. They only sell super clean bikes. I couldn't be more happier with my new Harley. Try them you won't be disappointed. Thanks Dave, Tom and everyone else. Col... See more

Rated 5 out of 5 stars

Recently bought a motorcycle from Earnshaws. Unusual experience with a dealer as it was honest, reliable and helpful. Living a couple of hundred miles away was sent photos and a video tour and a refun... See more

Rated 5 out of 5 stars

called into the shop today in the afternoon 21st October to look at the helmet selection, looking for the flip type.traveling from Doncaster back to derby had problem with bolt missing from satnav mo... See more

Company details

  1. Motorcycle Shop
  2. Motor Scooter Dealer
  3. Motorcycle Dealer

Information provided by various external sources

A top UK stockist of motorcycle helmets, motorcycle boots, motorcycle gloves and motorcycle jackets from Alpinestars, Weise, Spada, Shoei, Sidi, Hit Air, Gerbing and many more. With free UK delivery on orders over £25, if you need it, we’ve got it.


Contact info

5.0

Excellent

TrustScore 5 out of 5

948 reviews

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5.0

All reviews

(948)

7 reviews in the last 12 months

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Rated 5 out of 5 stars

Great people to deal with.

We have just purchased our bike from Bill at the Two Wheel Centre. Bill is extremely approachable, friendly, professional and understanding. Bill kept in contact with regular updates plus dealt with all the DVLA paperwork for us. The rest of the staff also made us feel very welcome. A reasonable P/X price was given for our bike, plus it was an easy transaction for the rest of the purchase price. Delivery of our "new" bike and pick up of our P/X was on time and equally as professional by the delivery driver. Apologies, we have forgotten your name but thanks, it was a pleasure to meet you. Hopefully our "new" bike will live up to the same high standards as this dealership has shown us during the buying process. We highly recommend the Two Wheel Centre and will hopefully deal with them again one day, when we eventually hang up our boots. Kind regards Paul and Sue.

April 27, 2023
Unprompted review
Rated 5 out of 5 stars

Went to buy winter gloves

Went to buy winter gloves. The only way the service could have been better would have been if they had bought them for me. Excellent service from the young man who was interested in what I rode. Felt awful after leaving as didn't ask what he rode. Everyone is really friendly and super helpful.

April 19, 2023
Unprompted review
Rated 5 out of 5 stars

Exemplary Service from a Qualified Team

From the minute I entered the Mansfield shop I was welcomed warmly. The bike sales team helped me to understand what I was getting and advised me well on alternatives.

Upstairs, the accessories and clothing team did a great job. Excellent advice and assistence there too!

And today my Burgmann was delivered and handed over very competently. I should add here, that it was raining all day, so I haven't been out yet, but Matt (the delivery guy) took his time to show me through all the nitty gritties.

I've ridden two wheelers from the late 60s (Honda 50 "Engine in the wheel"), Lambrettas, Triumph Trophies, Suzi trailbike TS 180 (something) and most recently BMWs and Bandits. Of the many Biker shops I have visited, the mansfield family looks like the best crew across the many countries I have biked in.

Thanks guys!

April 14, 2023
Unprompted review
Rated 5 out of 5 stars

This is the first time I have ordered…

This is the first time I have ordered anything from TWC I received excellent customer service. I ordered a centre stand for my Suzuki V-Strom 250. The stand arrived quickly and in perfect condition and was cheaper than my local dealer. Will order from TWC again when I require anything in the future.

March 10, 2023
Unprompted review
Two Wheel Centre logo

Reply from Two Wheel Centre

Thank you for taking the time to share your purchase experience Mark.
We look forward to helping you again in the future! Best wishes, Aimee.

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Rated 5 out of 5 stars

You won’t receive a better service

Have used TWC several times and have always received excellent service; other companies should look at their “customer service” and use it as their model. It would be wrong to single out individual members of staff, but I’ll do it any way…., Aimee, you’re a star.

January 13, 2023
Unprompted review
Two Wheel Centre logo

Reply from Two Wheel Centre

Thank you for taking the time to leave us such lovely feedback Geoff, much appreciated :) it was a pleasure to help you and we look forward to hearing from you again in the future! Best wishes, Aimee.

Rated 5 out of 5 stars

Excellent customer support

The customer service I received from James and his colleague was excellent always go the extra mile to help me with my motorcycle at two wheel centre Mansfield very satisfied ✅🏆

December 3, 2022
Unprompted review
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Reply from Two Wheel Centre

Hi Brayden, thank you for your kind words, I really appreciate it.
We are here always here if you need any support with your Vehicle.
Again, Thank you. James TWC

Rated 5 out of 5 stars

Love this place, when can I go back!

I bought a suzuki sv650 from King's, I love to it to bits and it was priced very reasonably, I mostly dealt with Steve who knew what he was talking about, and managed the centre incredibly well, all the staff were very polite and super helpful, it was just a really nice atmosphere, and because customer service is good you don't feel any pressure to buy something that you are not comfortable with.

When I was looking at the 650 Steve went through with me about whether it would be a suitable bike for my first bigger bike, there's a real sense of care there above making a sale, for that reason I would go back in a heartbeat.

I would highly recommend to anyone looking to buy or sell,

August 13, 2022
Unprompted review
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Rated 5 out of 5 stars

Absolutely fist class service from this…

Absolutely fist class service from this family oriented Company, any issues they are on top of immediately, Big shout out to Sarah from sales and James in service department.

Only wish we had Company’s like yours in Scotland, cannot thank Two wheels for there professionalism and Customer Care from first contact with sales to chatting with Sarah sales to delivery of motorcycle

July 27, 2022
Unprompted review
Two Wheel Centre logo

Reply from Two Wheel Centre

Angus, thank you for such a lovely review! You were such a star customer and we loved dealing with you. Hope you have a wonderful time riding your new bike! If you are ever in our area you will need to come and see us! All the best, Sarah :)

Rated 5 out of 5 stars

Best experience ever

Best experience ever, 100% recommended
Even tho the item I’ve ordered it was not in stock they handled the situation extremely well and notified me every step of the process so that I’ll be at peace with my order

Thx guys !

July 20, 2022
Unprompted review
Two Wheel Centre logo

Reply from Two Wheel Centre

Thank you for taking the time to leave us an awesome review! We look forward to helping you again in the future. Best wishes!

Rated 5 out of 5 stars

Test rode a tracer 700 they were very…

Test rode a tracer 700 they were very helpful , held bike for two weeks for me , Sarah was brilliant organised delivery to Somerset for me , great customer service all round with every one I dealt with , even parts were great sold me some gloves while I was there , highly recommend very pleasant experience 👍

July 6, 2022
Unprompted review
Two Wheel Centre logo

Reply from Two Wheel Centre

Thank you for such a wonderful review Chris! It was a pleasure dealing with you, hope you are enjoying your new bike! Pop in and see us soon! :) Sarah - TWC

Rated 5 out of 5 stars

Customer Services

Two wheel centre’s communication and customer services are outstanding. I dealt with Aimee and Karl. They are so helpful and friendly and nothing was too much trouble for them. The seat was delivered earlier that expected. Thank you
I will definitely be using them again and would strongly recommend Two Wheel Centre to anyone.
Their prices are also very competitive.

June 23, 2022
Unprompted review
Two Wheel Centre logo

Reply from Two Wheel Centre

Thank you for taking the time to leave some lovely feedback for us Peter!
It was a pleasure to help you and we both look forward to hearing from you again in the future. Best wishes, Aimee & Karl.

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Rated 5 out of 5 stars

Bought a pair of RST R-18 leather…

Bought a pair of RST R-18 leather trousers from "Two Wheel Centre". Very fast postage and i am very happy with the trousers. I don't have any problems with buying from them again. Thank you for the great service 10/10

May 18, 2022
Unprompted review
Two Wheel Centre logo

Reply from Two Wheel Centre

Thank you for your great feedback Martin! We look forward to helping you again in the future.

Rated 5 out of 5 stars

Great products and range

Great products and range. I ordered a genuine Suzuki tank protection kit. This was fantastic quality and fitted perfectly. Everything I needed was in the box. Recommended seller

May 10, 2022
Unprompted review
Two Wheel Centre logo

Reply from Two Wheel Centre

We are so pleased to hear you are happy with you purchase Dave! Thank you for your great feedback :)

Rated 5 out of 5 stars

What a service professional courteous…

What a service professional courteous efficient by far the best dealing I have had with any motorcycle dealer fair pricing fair part ex valuation excellent communication my bike was even better than described thats how honest they are great people to deal with from Sarah in the sales to the delivery man I would recommend this dealership to everyone and I will second to none nothing is too much trouble thank you

April 28, 2022
Unprompted review
Two Wheel Centre logo

Reply from Two Wheel Centre

You were such a pleasure to deal with, and we never, ever get bored reading reviews like this! Enjoy your summer riding, pop in when you're this way some time! :) Sarah - TWC

Rated 1 out of 5 stars

Misleading price

Have tried to buy SiDi ST Gore-Tex boots from these guys (at least was considering this). Their price is 339.99 (Plus they giving future voucher for £50 to shop with them). When I ask them to price match same shoes (which I found for 271.99), I’ve got an answer that they cannot do this because the promotion is already applied (that voucher for 50£ for future shop with them).
So basically they send me far away with my request and I don’t know why because 339.99 minus 50 is not equal to 271.99, no not really sure why this was their decision. Anyway that’s okay with me I just decided to let everyone know that you should look elsewhere for the motorcycle equipment because in this particular shop you will be ripped off.

Trust pilot if you need any proofs I have emails from them and a link for shoes with a price

P.s. was a really nice try from owners to block my review, because of “dangerous and illegal content”, you failed and the country will know its heroes😅

April 27, 2022
Unprompted review
Two Wheel Centre logo

Reply from Two Wheel Centre

Thank you for your feedback.
Unfortunately as I am sure you can appreciate, we can not always guarantee to price match, but are happy to match prices wherever we possibly can.
On this occasion it was not possible for us to offer a £68 discount.
We do however have these boots advertised at £339.99 with a free voucher to spend £50 with us on your next purchase, see link here - https://www.twowheel.co.uk/sidi-st-gore-motorcycle-boots-goretex.html

I am really sorry we haven’t been able to help you.

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Rated 5 out of 5 stars

Great communication and customer service

I ordered some trousers but unfortunately they weren’t in stock. I was informed of the delay and assured the goods would be despatched once in stock. True to their word I received the goods on the date promised. All through the process I was kept up to date with progress and customer service was first class. I appreciated the honest communication rather than the company just
taking my money and leaving me wondering where my goods had got to. Thanks Aimee you were great

April 25, 2022
Unprompted review
Rated 5 out of 5 stars

Always a good experience at Two Wheel

Always a good experience at Two Wheels, from initial training to the retail shop upstairs and now for an upgraded exhaust and new tyre. Really impressive service all round from everyone involved. Thanks, Ben

April 13, 2022
Unprompted review
Rated 5 out of 5 stars

Incredible staff and great service

I couldn't recommend the Two Wheel Centre enough. Every member of staff I've ever dealt with has been friendly and kind, going out of their way to help in any way they can. They're knowledgeable about their area, and professional in their communication. I no longer live near Mansfield, but the Two Wheel Centre has continued to be my dealership of choice.

March 27, 2022
Unprompted review

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