typology.com Reviews 2,470

TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

I appreciate you asking my opinion on your products. Over time, I have collected many Typology products and use them daily. As a woman in my early 60s, I approach skin care and makeup carefu... See more

Rated 1 out of 5 stars

Products great but website is terrible. Orders not credited, US vs/ Paris...on and on. No real assistance to correct any issues. Poor follow-through and no resolution.

Rated 2 out of 5 stars

Really disappointed in these products! I purchased the tinted trio. I ordered T13 which is for medium skin with warm or olive undertones, I was a little worried it might be bit light as I have quite o... See more

Rated 4 out of 5 stars

I’ve been using Typology products for a few weeks now and I’m genuinely impressed. The ingredients are straightforward and you know exactly what you’re putting on your skin, which I really appreciate... See more

Company replied

Company details

Information provided by various external sources

Typology est née d’une mission : démystifier l’industrie du soin. Nous produisons en France des produits sains et efficaces, à prix juste. Livraison dans votre boîte aux lettres sans présence requise et gratuite à partir de 35€.


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3.8

Great

TrustScore 4 out of 5

2K reviews

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Rated 4 out of 5 stars

While I enjoy the quality of the…

While I enjoy the quality of the covering product and it sits lightly on my skin, the texture of the product is rather thick to get out of the small bottle. The same goes for the sunscreen. Please put this in a tube or so. The anti-inflammatory serum is fantastic and does come out easily.

October 25, 2024
Unprompted review
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Reply from typology.com

Hello, thank you for taking the time to share your experience with us,

We are glad to read that you are mostly satisfied with our products and will of course take your packaging feedbacks into account for further improvements.
If you happen to have other recommendations, please don't hesitate to contact us on one of our socials.

See you !

Rated 5 out of 5 stars

I happened upon this skin care as I was…

I happened upon this skin care as I was looking for natural skincare for menopausal skin. My skin has been really dry and extremely sensitive for several months. Nothing I tried helped. Even the so called natural products cause breakouts or allergic reactions. Several products even caused chemical burns. I was extremely skeptical about trying these products but I decided to give them a try. I am so happy I did. My skin is super hydrated, and I have not had any allergic reactions whatsoever. My skin tone is more even and hydrated and my make up glides on smoothly. I am so happy I have this skin care a try. I absolutely love these products and I am loving my skin.

October 27, 2024
Unprompted review
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Reply from typology.com

Hello Frances, thank you for your kind words!

We're delighted you like our products so much, and we'll pass on your words to the team. Thank you for trusting us.

Have a nice day

Rated 5 out of 5 stars

Amazing products.

Most of my life (now in my mid-50s) I have rarely worn makeup. I don’t like how it feels, the effort it takes to put on, or how it sits on my skin. I’ve tried it all from creams to powders to baked. I decided to try Typology’s tinted line and I am in love. It is so natural and just leaves me looking a bit fresher. It is fast to apply and so nourishing. I use it daily. The first day I wore it to work I had 3 people stop and say “you look so great today!” I loved it so much I purchased skincare, which is also wonderful. I cannot recommend this brand enough.

October 4, 2024
Unprompted review
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Reply from typology.com

Hello Melissa, thank you for taking the time to share your review

Your positive feedback makes our day !
Thank you for being part of our community and so enthusiastic about our products.

Have a nice day

Rated 1 out of 5 stars

issue with returning unopened items

I've been desperately trying to return 2 items I just bought.The customer service: you cannot call them, and I kept on being said to resubmit my request online. The issue: I don't receive the email with the free return label. I live in the US. Now I'm told the label will be send my email by USPS? That it is found on the 'customer area' online?? I resubmitted the request, still no label. 30+ email exchanges these last 10 days, now 14days+ since order placed. I WANT to return and get REFUNDED!!

October 16, 2024
Unprompted review
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Reply from typology.com

Hello Fanny, thank you for taking the time tow write your review,

We are terribly sorry to read that you are not fully satisfied with your experience with us. We indeed had a technical problem that prevented all of our US customers to follow the procedure for returns. This issue is now fixed, and we hope our customer service has updated you. You can now follow the procedure and proceed to a return normally.

We are again sorry for such inconvenience and remain available to help you.

Have a lovely day !

Rated 3 out of 5 stars

I like the product but it’s way too…

I like the product but it’s way too expensive for the tiny size you get. Also it’s very. Infusing to navigate the site and try to find the right products. I got a prescription but each time I do it it’s sub par.

October 12, 2024
Unprompted review
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Reply from typology.com

Hello, thank you for taking the time to leave your review,

We totally understand your comment and we'll make sure to pass it on to our teams. We are sorry to read that the size of our products does not satisfy you and did not meet your expectations.

If you're in need of any help regarding navigation on our website, please feel free to contact us on socials for us to assist you.

See you !

Rated 1 out of 5 stars

NOT RETURNABLE EVEN IF SHADE DOESN'T SUIT YOU

If you've never purchased from this brand before, please note that the products are final sale. I got the wrong shade and was stuck with a product I had to throw away. They don't make that clear when you're placing an order so I wouldn't have ordered. Would prefer to order from Sephora as I usually do which has much better policies.

September 24, 2024
Unprompted review
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Reply from typology.com

Hello, thank you for taking the time to write us,

We are sorry to read that you are not fully satisfied with our policy. We indeed do not accept returns for opened and used products for obvious hygiene reasons. However, we do have alternatives in case our clients choose the wrong shade. Please don't hesitate to contact us through our customer service or on our socials for us to help you. We also remain available for any questions you may have.

Have a nice day !

Rated 5 out of 5 stars

Love the products!!

Love the products!!! Have tried several. This is the first skincare product that has relieved my dry, sensitive skin and made it look healthier! Reduced redness and subtle glow! And it does not have a heavy perfume smell. Very pleased!

September 27, 2024
Unprompted review
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Reply from typology.com

Hello Allison, thank you for taking the time to share your experience with us !

We are beyond happy to read that our products have relieved your dry skin and made it look healthier, your satisfaction is our priority.

Have a nice day

Rated 5 out of 5 stars

Love this brand

Love this brand! Want to buy every single product! All the products presented so beautifully and all natural ingredients! The sizes are quite small but it’s not always a bad thing because you can try something new sooner than later:). Customer service is excellent! So far, my favorites are the tinted moisturizer and the radiance face scrub - it’s amazing! Ordered a bunch more products but just got them yesterday and haven’t tried yet.

September 21, 2024
Unprompted review
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Reply from typology.com

Hello Mariya, thank you for taking the time to write us !

Your positive feedback makes us really happy, please don't hesitate to share your review once you'll test the new products received.

Have a nice day

Rated 2 out of 5 stars

I really wanted to like this

I really wanted to like this company and support it because I love the tinted lip oil and tinted serum. I ordered both those items as well as the toner. The initial package arrived beautifully however the toner was delivered with a broken security seal. The company sent out replacement however 1/4 of the contents spilled in poor packaging and this time the seal appeared dissolved. There was only the replacement plastic bottle inside the flimsy package with zero efforts to secure the bottle from being opened and during shipping. There was no note, no packaging support. Regrettably I would not be able to continue referring to people because of lack of quality control in shipping.

September 19, 2024
Unprompted review
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Reply from typology.com

Hello Jennifer, thank you for taking the time to write us,

We are sorry to read that you are not fully satisfied with your experience with us. Our team has luckily handled the situation quickly and proceeded to give an adequate solution to your issue. We indeed are in no control over the parcels when being transferred to the carrier nor we are in control of the conditions parcels are transferred. We always make sure to protect very well each item and are again sorry to see it might not be sufficient.

Your review will of course be passed on to the relevant team, your opinion counts for us and we'll make sure to improve our quality control in the future.

Have a nice day !

Rated 5 out of 5 stars

Fill out the skin questionnaire, and get their prescription - no regrets!

I so appreciate the questionnaire on the skin issues one is having, and the prescription for what could fix it. I love this company and their products. Everything I've tried has been superb. Love the lack of plastic packaging and glass bottles. I have aging skin, spots, wrinkles - all the problems one gets north of 50. So few skin care regimens successfully tackle them. The prescription Typology gave me from me honestly answering the questionnaire is outstanding. I bought nearly all the recommended products. I'm only on day 3, and I already see brighter, clearer skin and radiance emerging. It's expensive, but so worth it, and I feel I am worth having terrific skin. So are you. I also very much appreciate the gifts that came with my purchase. Again, environmentally conscious and super useful.

September 13, 2024
Unprompted review
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Reply from typology.com

Hello Sharon, thank you very much for your feedback !

We are truly glad to read that you are satisfied with your experience, your support means a lot to us.

Have a nice day

Rated 4 out of 5 stars

terrific products

Products are terrific. Noticeable difference after first few uses. Gentle on my sensitive skin. I would highly recommend typology!

September 13, 2024
Unprompted review
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Reply from typology.com

Hello Maria, thank you very much for your message !

Your positive feedback makes us really happy and will be passed on to our teams.

Have a nice day

Rated 5 out of 5 stars

Time for a Natural Look

The products are well made and perform as described. Product like the tinted serum provides a natural look while nourishing skin. The concealer is magical, providing coverage without appearing heavy. A great daytime look that can last well into the evening.

August 19, 2024
Unprompted review
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Reply from typology.com

Hello Sable, thank you for your message !

We are truly happy to read that you are satisfied with our products, thank you for being part of this adventure.

Have a lovely day

Rated 5 out of 5 stars

I'm 63 years old and my skin has never…

I'm 63 years old and my skin has never looked or felt better! The quality of these products is truly exceptional and they are very fairy priced. I need such small amounts of all of my products, I'm expecting them to last for months! The shipping process is super quick. I could ramble on for hours about how much I love all of my Typology products but I'll sum it with this, my husband said my skin looks "flawless" and feels like "rose petals". He never said that while I was using drug store products. I can only imagine how my skin would look and feel if I found Typology in my 30s! 💝

August 17, 2024
Unprompted review
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Reply from typology.com

Hello Cindy, thank you very much for this lovely feedback !

We are truly glad to read that you are pleased with your experience with us, thank you for being part of this adventure.

Have a nice day

Rated 1 out of 5 stars

BEWARE if you order this and you live…

BEWARE if you order this and you live in the USA you CAN NOT RETURN THE UN-USED PRODUCTS.

This is crazy to me as who in the world reads a return policy before you purchase something that is being MARKETED to the UNITED STATES. Don’t market to us if we can’t return the products. Messed up!

August 16, 2024
Unprompted review
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Reply from typology.com

Hello Misty, thank you for your message,

We are sorry to read that you are not satisfied with your experience with us and especially our policy. We have also made sure to be as much transparent as possible and have clearly announced to our customers that we do not propose returns on our website. Please know that that the main goal for us is to satisfy our customers. Hopefully, the return option will be possible in the coming weeks as mentioned on our website in the FAQ section, we are actively working on making this service available for our US clients. Thank you for your patience,

Have a nice day

Rated 5 out of 5 stars

Love.

Everything I have gotten so far from typology has been amazing. My face has never been this soft. Everything I used felt light and refreshing. 10/10 would recommend especially if your usually a no make-up girly!

July 5, 2024
Unprompted review
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Reply from typology.com

Hello Breanna, thank you for your message !

Your positive feedback makes our day, thank you for being part of our community and so enthusiastic about our products.

Have a nice day

Rated 5 out of 5 stars

Awesome product!!!

Awesome product!!!! I love the all natural vegan skin care. And the minimalistic packaging is a WIN for sure

August 8, 2024
Unprompted review
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Reply from typology.com

Hello Pamala, thank you very much for your review !

Your words will be passed on to our teams, thank you for being part of this adventure.

Have a nice day

Rated 5 out of 5 stars

Amazing quality!

Amazing quality!
I have loved every product I have purchased from Typology. My skin looks amazing. People are asking me what I’m using. Highly recommend everything!

August 10, 2024
Unprompted review
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Reply from typology.com

Hi Haley, thank you for your review !

We are truly glad to read your satisfaction towards our products, thank you for putting your trust into our brand.

Have a nice day

Rated 4 out of 5 stars

L96 - After-sun Body Lotion 1% Prebiotics + Aloe Vera

Although I am satisfied with many of Typology's products, L96 - After-sun Body Lotion 1% Prebiotics + Aloe Vera did not give the "refreshing, cooling" texture. The lotion is it absorbed quickly, that is because the lotion is very thin (watered down lotion) and does not provide a feeling that the skin is moisturized. For $25+ bucks, I would purchase another brand/product.

July 25, 2024
Unprompted review
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Reply from typology.com

Hello Tina, thank you for letting us know about your experience !

We are glad you like most of our products and are satisfied by them. We surely take your recommendations into account concerning the after sun body lotion and hope to satisfy you in the future.

Have a nice day

Rated 5 out of 5 stars

Outstanding Customer Service

When my order arrived the box was damaged and the product was not there. Apparently someone stole it out of the package. I immediately contacted the company and promptly received an email saying they would resend the product. My product arrives about 5 days later. Thank you Francia!!

July 19, 2024
Unprompted review
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Reply from typology.com

Hello Susan !

Thank you very much for sharing your experience with us, we are glad to read that you are satisfied with our service. Your positive feedback encourages to improve even more.

Have a lovely day

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