Bought a balancer and tyre machine, balancer had an issue early on but spoke to Neil in technical and he assured me it was a simple fix sent the part out next day and talked me through it
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Anthony has now dealt with my orders on 2 occasions, very helpful and polite and noticed our previous order ... can’t recommend more he knows his equipment from the conversation had, haven’t needed... See more
Company replied
When in the market for a leaver-less center post tyre changer I came across tyrebay direct. From my initial dealings with Ant to after sales service by Jamie (who is amazing!) I have always been impre... See more
Company replied
Very helpful & professional advise, I have been out the game for a while & Antony Yates was very sharp to help & advise me on a tricky situation. Couldn’t have asked for more he went above & beyond to... See more
Company replied
Company details
Information provided by various external sources
Tyre Bay Direct stocks a huge variety of tyre consumables, tyre changing machines, wheel balancing machines, repair materials, tools and garage equipment
Contact info
Saxon House, B98 7SF, Redditch, United Kingdom
- 01527 883580
- info@tyrebaydirect.com
- www.tyrebaydirect.com
4.6
Excellent
235 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Great Service
Great Service, found delivery to Highlands a bit steep on-line gave them a call and spoke with Anthony, sorted out the delivery costs plus an upgrade in one of the products I was ordering, Top Man Anthony, enjoyed the craic and banter, happy days.
January 17, 2020
Unprompted review
Reply from Tyre Bay Direct
Glad we were able to help! Thank you for the review & feedback 😊
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Very speedy and helpful service
January 15, 2020
Unprompted review
Reply from Tyre Bay Direct
Thank you!
even phoned to check I had found…
even phoned to check I had found everything I was looking for.
January 14, 2020
Unprompted review
Reply from Tyre Bay Direct
All a part of the service! 😊
on time but excessive charges.
January 14, 2020
Unprompted review
Reply from Tyre Bay Direct
Thank you for your feedback, Lawrence. We're always working on areas like this to help reduce costs. 😊
Do what they say and rapid delivery.
January 14, 2020
Unprompted review
Reply from Tyre Bay Direct
Simples! 😊 Thank you for the great review.
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From start to finish brilliant…
From start to finish what a brilliant company I have purchased 3 times from them 2 separate different machines the service and after care is great. The prices are just right and the equipment is good quality delivered and installed. I dealt with Anthony Yates the guy is a legend spot on guy with fantastic customer service and friendliness.
Many thanks Jim
January 8, 2020
Unprompted review
Reply from Tyre Bay Direct
Thank you Jim! We'll be sure to pass that feedback on as we know it makes the teams day. Look forward to working with you more in the future! 😊
Excellent service
January 6, 2020
Unprompted review
Reply from Tyre Bay Direct
Thank you for your feedback. We look forward to doing future business with you!
Reply from Tyre Bay Direct
Thank you for your feedback. We look forward to doing future business with you!
Reply from Tyre Bay Direct
Thank you for your feedback. We look forward to doing future business with you!
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Great service and fast delivery.
December 7, 2019
Unprompted review
Reply from Tyre Bay Direct
Thank you for your feedback. We look forward to doing future business with you!
Afternoon Ant,
Afternoon Ant,
Just wanted to extend a quick word of Thanks for helping me sort my Inverter issues.
Following my initial contact with you, Chris from Fastfit was straight on the phone to me to understand my problems.
Instantly he got me booked an appointment to drop the van in to them.
I was up there this morning, where Darren, Chris & the Team, without question or fuss organised a trip to their supplier where they sourced a replacement invertor which they fitted accordingly!
I am back home, up and running for 11.00am
First class service from Tyrebay and Fastfit, you have a reliable partnership going there! Next time you find yourself talking to them, please pass on my gratitude?
Kindest regards
Ian Findlater
Rage Motorcycle Tyre Services
November 29, 2019
Unprompted review
Reply from Tyre Bay Direct
Thank you for your feedback. We look forward to doing future business with you!
I have now ordered twice from tyrebay…
I have now ordered twice from tyrebay and both times there was an item missing. Think I'll stay with Harvie.
November 12, 2019
Unprompted review
Reply from Tyre Bay Direct
Dear Mr Green,
I am sorry to hear about this service you've had from us and I can't apologize enough, as per our telephone conversation, I hope you can see it in your heart to give us another chance to prove that we do care about our customers and we never want to let anyone down, mistakes do happen but it's down to us to keep the customers informed at all times and how quickly we rectify those mistakes, going forward I will make sure that this happens Kind Regards Gary
Great service as usual
Well once again great customer service had an issue with my tyre machine assumed I needed a replacement. Part however a video chat with antonony and some help had it fixed without any parts needed always honest and really helpful
November 8, 2019
Unprompted review
Reply from Tyre Bay Direct
Thank you for your feedback. We look forward to doing future business with you!
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Non starter
My new compressor was delivered to the wrong address. It wouldn't start. No ignition at the spark plug. The compressor is for a mobile fitting service and as a consequence the van will be off the road until a new one is delivered.
November 4, 2019
Unprompted review
Reply from Tyre Bay Direct
Hi Mr Gates,
I've just tried to phone you and left you a message, give me a ring to discuss if you can please Kind Regards Gary
good parts and quick delivery
October 9, 2019
Unprompted review
Reply from Tyre Bay Direct
Thanks for your feedback. Look forward to continue doing future business with you!
All items as described
All items as described, good prices and excellent delivery time.
October 9, 2019
Unprompted review
Reply from Tyre Bay Direct
Thanks for your feedback Douglas. Look forward to continue doing future business with you!
good prices good quick service which is…
good prices good quick service which is why i keep using them
October 2, 2019
Unprompted review
Reply from Tyre Bay Direct
Thanks for your feedback Paul. Look forward to continue doing future business with you!
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Reply from Tyre Bay Direct
Thanks for your feedback Serhat. Look forward to continue doing future business with you!
Reply from Tyre Bay Direct
Thanks for your feedback Nick. Look forward to continue doing future business with you!
good service and quick delivery
September 11, 2019
Unprompted review
Reply from Tyre Bay Direct
Thanks for your feedback Andrew. Look forward to continue doing future business with you!
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