I had to replace my mini computer which had died after 3.5 years. I needed to transfer my license to the new one. You gave me a the link to download my software and you reset my license for it. I appr... See more
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See what reviewers are saying
I had an issue with AOMEI Backupper and wrote to technical support explaining the problem. The automatic reply indicated that it might take some time to receive assistance. However, just a few minut... See more
I am a German and visually impaired.Nevertheless the crew showed enough patience to help me through several steps until I undersood and find the right item. I thank you for it. What I could not find... See more
I have used AOMEI Backupper for a number of years and have always successfully restored a backup image. Very easy to use, no glitches, straightforward and reliable. I would wholeheartedly recommend it... See more
Company details
Written by the company
AOMEI Backupper is the best backup software for Windows 11/10/8.1/8/7/Vista/XP. It enables you to perform complete PC backup, operating system or disk cloning, local and cloud backup, etc, to protect your computer data safe.
Contact info
Unit 83, 3/F, Yau Lee Centre, No.45 Hoi Yuen Road, Kwun Tong, Kowloon, 999077, Hong Kong, Hong Kong
- support@aomeitech.com
- www.ubackup.com
4.9
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Swift action
Swift action, completely effective and complete result.
Very well done Lanry Lucky and much appreciated.
May 4, 2026
Unprompted review
Prompt excellent support service
Prompt excellent support service! Set apart from other. Keep up the elite support to your customers.
Thank you,
R. Williams
May 1, 2026
Unprompted review
Quick response and resolved issue at…
Quick response and resolved issue at first touch. Well done and much appreciated.
May 5, 2026
Unprompted review
I had a problem w/my license trying to…
I had a problem w/my license trying to recover my computer from a b/u. When trying to dl it said my license was exceeded. I emailed support and they promptly renewed my license so I could recover my computer from the AOMEI Backupper. Then they followed up twice to make sure all is well. I don't believe any other company would have responded and helped like this. This kind of customer service is worth every penney and I highly recommend AOMEI.
April 29, 2026
Unprompted review
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She was able to resolve my problem by pointing me to the proper solution.
She was able to resolve my problem by zeroing in on the cause and the solution. She should get a bonus for her effort.
May 5, 2026
Unprompted review
Great product and assistance
May 5, 2026
Unprompted review
Great Support Experience
Fast reply for my support request, friendly communication, quick solution and therefore good service. Thank you, Lanry Lucky!
May 3, 2026
Unprompted review
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Difficult in reinstalling AOMEI Onekey Recovery
I am using AOMEI Onekey Recovery since 22/2/2021
without difficult.
Yesterday I could not reinstall it and AOMEI Support Team, Lanry Lucky, assisted me efficiently and without delay.
May 1, 2026
Unprompted review
I received a email response very fast
I received a email response very fast. And my problem was resolved very quickly. Thank you to Megan Z
May 5, 2026
Unprompted review
Solution Found - Backupper Technician Plus
575
Solution Found - Backupper Technician Plus.
OK for 24 hours, but support got to work right away and found a solution right away... in any case, Image Deploy needs more work; the ability to perform a truly large deployment is very limited with this version, even if I use the Technician Plus version. PXE should be modernized with the ability to boot an image with scripts and keep PXE powered on without preventing PCs that are online or booting in PXE from immediately receiving the Image Deploy image.
May 5, 2026
Unprompted review
The support agent who assisted me was Megan Z
The support agent who assisted me was able to handle my issue with ease and speed.
May 4, 2026
Unprompted review
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Reply customer's problem very fast.
Reply customer's problem very fast.
Resolve customer's issue very fast.
May 3, 2026
Unprompted review
Owen Tan
Owen Tan, the rep I communicated with very quickly solved my problem.
Thanks!
March 2, 2026
Unprompted review
The support that I received from Lanry…
The support that I received from Lanry Lucky was absolutely awesome! I was very surprised with the responsiveness and ability to solve my issues.
April 29, 2026
Unprompted review
Excelent speed and knowledge.
May 1, 2026
Unprompted review
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I received prompt and enthusiastic…
I received prompt and enthusiastic support from supporter Lanry Lucky
May 1, 2026
Unprompted review
Prompt help
Prompt, courteous, competent advice. Quick problem resolution.
April 28, 2026
Unprompted review
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