UC Blinds Limited Reviews 

326
TrustScore 4.5 out of 5

4.6

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Rated 4 out of 5 stars

Good price for blinds. Approx. 2 weeks delivery. Suspect that the blinds ordered were subcontracted or commission sales to a company in N.I. as delivery from N.I. co. that we had from before when ot... See more

Rated 5 out of 5 stars

We have recently had a blackout blind fitted to our wide bedroom window. We are so pleased with the service and quality fitters from this company. We had the grey colour and also a remote con... See more

Rated 5 out of 5 stars

Have just had one Vertical blind and three Horizontal blinds fitted by David from UC Blinds and he's done a fabulous job. He was very efficient and friendly and managed to keep everything clean and ti... See more

Company replied

Rated 5 out of 5 stars

I've posted elsewhere regarding the company, but wanted to give particular credit to the fitters. Both Dave and Mick were fantastic. They turned up within the allocated window, were unfailingly profes... See more

Company replied

Company details

  1. Blinds Shop
  2. Curtain Store
  3. Curtain Supplier and Maker
  4. Window Treatment Store

Written by the company

We are a family run business selling high quality made to measure window blinds and curtains in Birmingham, Solihull and surrounding areas. We offer a FREE local survey & fitting service and also sell to the whole of the UK from our secure online website. We are manufacturers, suppliers and installer of all types of window blinds and curtain. Most of our blinds come direct from our own factory. We are full active members of the British Blinds and shutters association and are bound by their code of practice. We strictly adhere to Child Safety Standards and a health and safety management system approved by Citation PLC.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

326 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically takes over 1 month to reply

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4.6

All reviews

(326)

18 reviews in the last 12 months

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Rated 1 out of 5 stars

Nothing has been rectified you expect…

Nothing has been rectified you expect me to pay for your websites failure think again

June 2, 2023
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Reply from UC Blinds Limited

You advised us after receiving your vertical blind that you were expecting it to have chainless bottom weights. You then advised us that you saw on your Google search that we do it as standard, which is not the case.
We do not advertise or state on our website that our vertical blinds come with chinless bottom weights. In fact we state that our vertical blinds come 'with' chains and weights, see page https://www.ucblinds.co.uk/choosing-your-made-to-measure-blinds/. If you have put into Google search “vertical blinds with chinless bottom weights” for example and our website or ad has appeared, that is Googles search algorithm? We are sorry this has occurred, and you are disappointed, but we still wanted to try and rectify it for you offering you free weights, free of charge if you paid the carriage charge of £9.95.

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Rated 5 out of 5 stars

Great venetian blind

Great venetian blind, precisely made to measure. Delivered and well packaged and on schedule. Perfect, and very much appreciated.

April 12, 2023
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Reply from UC Blinds Limited

Thank you for your lovely review

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Rated 4 out of 5 stars

Good product

Good product. The only thing that could have improved the service would have been to give some estimate of the time it would take to complete the order.

As it was, I ordered and paid, but had no idea how long the whole process would take. Only info was days later when I heard the order was out for delivery.

March 26, 2023
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Reply from UC Blinds Limited

I'm sorry you felt your were not kept informed. We do state on our website that delivery is currently 2/3 weeks, we are hoping to reduced this very soon. Once the item is collected and out for delivery you will have received an email informing you. We do hope your love your new blinds.

Rated 5 out of 5 stars

Brilliant service

Brilliant service. Had to contact customer service and the support was fab. Several blinds purchased which were of excellent quality. Service and product met all my expectations.

March 4, 2023
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Reply from UC Blinds Limited

Thank you for your lovely review

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Rated 4 out of 5 stars

When things go wrong they put it right

The blind arrived with no dispatch email so it was a surprise when it came. There were not instructions in the box and we could not find any on the website. We fitted it with using YouTube videos which did not really apply to this blind then it was the wrong way round and when we tried to turn it it got stuck. We could not fault the customer service we received when we contacted the company. They apologised profusely for no instructions and asked for photos so they could assess the problem. It seemed like a part was broken and they sent a spare part and emailed fitting instructions. I would recommend this company they sent us a beautiful blind and when things went wrong they went out of their way to fix it.

February 23, 2023
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Reply from UC Blinds Limited

We are so pleased you had a great service from us. Its great to hear everything was fixed to your satisfaction. Thank you for taking the time to leave us a review.

Rated 5 out of 5 stars

Excellent…

Great selection of blinds to choose from. Website easy to navigate. Blinds are very good quality. Very happy with service received.

February 7, 2023
Unprompted review
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Reply from UC Blinds Limited

Thank you for your review

Rated 5 out of 5 stars

Would fully recommend

Would fully recommend, the website is super easy to use and lots of choice. Ordering was easy and delivered quickly. Blinds look lovely!

February 9, 2023
Unprompted review
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Reply from UC Blinds Limited

Thank you for your review

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Rated 5 out of 5 stars

Worth waiting a few days for! Found this company after searching for…

Found this company after searching for a better price when I was a little shocked at the cost of others with bigger marketing. I got exactly the same material as the more expensive quote, and the delivery took about 12 days rather than 2-3, but I saved a chunk of money. Good quality too, so I would definitely use them again x

November 25, 2022
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Reply from UC Blinds Limited

I'm really pleased you were happy with your order, thank you for the great review

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Rated 5 out of 5 stars

Extremely please with the quality and…

Extremely please with the quality and price. Ordered 3 blinds.

They were received well package and will definitely order from them again

October 21, 2022
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Reply from UC Blinds Limited

Thanks great to hear, we'll look forward to it :-)

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