Had a few issues with my initial policy. Antonio did everything he could to ensure I was able to get cover for my vehicle taking my circumstances into consideration. Much recommended
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
The operator on the phone was nice ,but I had to pay more on the phone than the original online quote
Company replied
Spoke to Evan, when I didn’t understand something he broke it down with a perfect analogy, he was very patient and very understanding, did everything in his power to ensure I had a good experience. To... See more
Company replied
Leo did a great job organising my insurance renewal. He was able to call at a time to suit me, which was organised by email, so I wasn’t harassed by phone calls throughout the day. He was very efficie... See more
Company replied
Company details
- Insurance Broker
- Auto Insurance Agency
- Business Insurance Company
- Home Insurance Agency
- Legal Expenses Insurance Company
- Motorcycle Insurance Agency
Written by the company
U Drive Cover specialises in insurance for performance cars, imported cars, drivers with penalty points and more. Call now for a quote
Contact info
4/7 Station Road, TW16 6SB, Sunbury Upon Thames, United Kingdom
- 0333 400 1060
- customerservices@udrivecover.com
- www.udrivecover.com
Get a quote today!
4.3
Excellent
11K reviews
Replied to 82% of negative reviews
Typically replies within 1 week
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Very friendly service and very helpful
Very friendly service and very helpful
April 25, 2026
Unprompted review
Great staff, friendly service, good deal
Massive shout out to Jade on securing a great deal for me and Karim seeing it through!! Another year of driving comprehensively on the road!! Got a decent price for what I wanted and was only waiting for three minutes before my call was answered.
April 24, 2026
Really nice and polite
Really nice and polite, also made the effort to do a deal, which am happy to be insured for my second year with you.
April 22, 2026
The experience was great she was so…
The experience was great she was so helpful thank u
April 22, 2026
I just so happy the way i have treated…
I just so happy the way i have treated buy u drive customers care team and be so supportive and understanding your problems and giving you the best advice and explain so kindly I will definitely stay with u drive policy for sure in future and also share my experience with my friends and family
Also I forgot the u drive team lady help me with my policy quote and help and explain through the process over the phone she just very very good person for u drive customer care
April 24, 2026
Unprompted review
Zaki was fantastic at sorting out my…
Zaki was fantastic at sorting out my insurance. I’ve had a couple of accidents and a couple things on my license that had to be added. Made the whole experience so less stressful and had fantastic customer service
April 24, 2026
Unprompted review
Great customer service
Great customer service - I dealt with Usman. Would recommend
April 24, 2026
Unprompted review
Call handler was very professional and…
Call handler was very professional and went over and above correct some errors I made on the application form.
April 24, 2026
Jade was brilliant
April 22, 2026
wolf in sheep's clothing
Daylight robbery. discrepancies over minor administration errors resulting in multiple sets of £65 charges. coupled with the fact that protected no clames is a scam. also the fact that any future changes like removing a spouse from the policy spikes your premium. finally the company logo suggests that the company is learner driver friendly when they're clearly not is almost comical
April 24, 2026
Very great and kind sales team
April 24, 2026
Unprompted review
I just renewed my insurance with Raul…
I just renewed my insurance with Raul today. Very professional, helpful and straightforward in explaining everything. This will be my third policy to date and I’ve had a good experience.
April 24, 2026
Unprompted review
HIKE PRICES UP THREATEN TO CANCEL CAR…
HIKE PRICES UP THREATEN TO CANCEL CAR INSURANCE IF YOU DON'T CONTACT THEM THEN DON'T ANSWER EMAILS YOU SEND
EXPENSIVE AND BAD CUSTOMER SERVICE
April 23, 2026
Unprompted review
Reply from U Drive Cover
Thank you for taking the time to leave a review. We take all experiences, positive or negative under review. We are sorry that your experience with U Drive Cover has not been positive. We are happy to get one of the team to contact you to try and resolve your issue. If you could kindly email SM@udrivecover.com with your name, postcode and registration, one the team will be in touch.
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