UKBullion.com Reviews 724

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's excellent service, noting the speed and efficiency of their transactions. Consumers appreciate the quick delivery and secure packaging, which ensures their purchases arrive in perfect condition. The reasonable prices and wide selection of products, ranging from bars to coins, also contribute to the positive sentiment. People highlight the user-friendly website and clear communication throughout the buying process. Reviewers value the prompt and helpful customer service, with staff members being described as knowledgeable, friendly, and quick to respond to inquiries. The company's commitment to resolving issues swiftly and fairly further enhances the overall positive experience, making it a preferred supplier for many.

Reviews shaping this summary

Rated 5 out of 5 stars

I have been buying gold and silver from UK Bullion for a few years now. The service is excellent. Quick delivery and very reasonable storage rates. They also have a wide range merchandise from bars t... See more

Company replied

Rated 5 out of 5 stars

I thought the buying process was quick and easy, communication was concise at every stage. The items were delivered well packaged, included certification etc and arrived on time. The items were also... See more

Company replied


Company details

  1. Gold Dealer
  2. Coin Dealer
  3. Gold and Silver Trading Company
  4. Investment Service
  5. Jewelry Buyer
  6. Scrap Metal Dealer

About UKBullion.com

Written by the company

UKBullion are Official Partners to The Royal Mint, and Authorised Distributors and resellers for our world-renowned partners including The Perth Mint, Metalor, Umicore, PAMP Suisse, Valcambi and many more.

With over 20 years of experience in supplying the finest quality, fully certified precious metal products, we offer a one-stop shop for investors and collectors who wish to buy or sell precious metals as well as providing assaying services for your scrap precious metal.

We offer free, fully insured UK delivery with every purchase as well as low cost, fully allocated and insured vaulted storage in the UK. We can also offer our customers the opportunity to make VAT- free purchases of silver bullion bars and coins held in UK LBMA vaults.

Our vision is to enhance our position as a leading global Bullion dealer, recognised for outstanding quality, service and customer satisfaction.

Buy precious metals online quickly and easily with your credit card, debit card or by bank transfer with UKBullion.

UKBullion Banner

UKBullion.com

Written by the company

FREE Fully Insured UK Delivery
Standard, FREE fully insured delivery, is part of the service. If you require your order guaranteed for Saturday or if your order is under £250 and you need it next working day, there are upgrade options available.
Secure Online Card Payments
We have partnered with SecureTrading for secure, encrypted, online card payments that make ordering with us a doddle. Secure Trading provide us with a Level 1 PCI DSS compliant payment gateway. This secure portal joins with our website and allows customers to input their card details directly into the Secure Trading system. We do not receive card details through our own site so there are no issues relating to interception of sensitive data and we do not store card details, therefore we cannot be a target for criminals looking to steal your card data.
Secure & Professional Storage Options
We offer our customers the option of storing their bullion purchases with us at a low monthly cost.

Price Match Guarantee

Found a Better Price? Let Us Know

Found a Better Price? Let Us Know
* Price match is against competitors final price including any additional fees such as delivery; * Only applicable to identical products (i.e. weight, brand, packaging, purity, etc...); * Not valid where competitors product is out of stock and/or not available for delivery within 48 hours; * Price match is only valid at the moment of your order; * The match needs to be verified. To initiate verification you need to call us on 0800 090 3256 and speak to one of our agents; * This offer is none transferable; * Price Match Guarantee is not valid in conjuction with any other offers, discount codes, installments or wholesale; We cannot accept prices from comparison or auction sites

Contact info

4.9

Excellent

TrustScore 5 out of 5

724 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

No complaints

No complaints. The service was seamless, the people friendly.

The product came concealed so no one would know I’m a pirate stacking gold.

October 4, 2021
Unprompted review
Rated 5 out of 5 stars

Very happy and confident in my purchase…

Very happy and confident in my purchase thanks to excellent customer care
I have been so happy and impressed with the information and the service that I received from The Gold Bullion Company. This was my first transaction of this kind and the team were really helpful. Luke took his time to discuss my requirements with me and I received my purchase very quickly and securely. I am really happy with the purchase and the price and I will definitely go to this company again.

September 8, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent customer service and prompt next day delivery.

I hadn’t made a purchase of this type before and Lauren was very knowledgeable about the company products of interest to me and went out of her way to provide me with all the information I needed to make the right purchase decision. She was very prompt with all her communication - a great asset to UK Bullion.

I would have no hesitation in recommending them and would be very happy to do business with them again.

August 23, 2021
Unprompted review
Rated 5 out of 5 stars

The product was grate

The product was grate. It was a bit scary to order online something so expensive but then it arrived when the website said it would so that was a relief.
Grate website, very easy to use and grate customer service too.
Before writing this I red the few negative reviews for the company and I’m very happy to see that they’ve come a long way since the time of those unhappy shoppers.
Keep up the good work 😉👍

August 17, 2021
Unprompted review
Rated 5 out of 5 stars

We chose this company because of the 5…

We chose this company because of the 5 star ratings, and can indeed confirm they are an excellent company to deal with - we are very impressed with the friendly customer service, ordering system and speedy delivery service - will certainly use again - thank you. D.R.

August 17, 2021
Unprompted review
Rated 5 out of 5 stars

UK Bullion are fantastic

UK Bullion are fantastic. I recently double paid for an order I had placed, my banks fault, but the issue was sorted out the same day. I like to use them as their prices are very competitive

August 12, 2021
Unprompted review
Rated 5 out of 5 stars

Trustworthy

Very knowledgeable company, easy to contact at anytime if you have any queries when looking to purchase precious metals.
The customer service is so good it makes a refreshing change. Management always on hand to help.
I have purchased silver from them twice and each time it arrives the next day with no delivery costs and documents included.

June 28, 2021
Unprompted review
Rated 5 out of 5 stars

Exceptional service

I'm normally suspicious of companies regardless of there review score but besides for a few small hiccups which took minutes to resolve UKBullion has been exceptional.

June 17, 2021
Unprompted review

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