Ukminibushire Reviews 

426
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 107 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional staff for being exceptionally friendly, polite, and fully accommodating throughout their entire journeys. Passengers also mention that booking agents are extremely helpful, and that drivers consistently arrive on time with clean, comfortable vehicles. Some reviewers were not happy with communication issues and unexpected vehicle discrepancies before their trips. Consumers noted that late notices regarding vehicle changes or poor responses from support caused unnecessary stress prior to important events. A few individuals experienced difficulties reaching support when trying to resolve sudden booking problems.

What people talk about most

Staff

Customers had positive experiences with staff, highlighting punctual, friendly, and accommodating drivers as... See more

Service

Customers consistently note positive experiences with service, highlighting punctual drivers and clean... See more

Booking process

Reviewers mention positive feedback about the booking process, highlighting that it is easy and... See more

Delivery service

Users describe positive interactions with delivery_service, highlighting punctual arrivals and friendly... See more

Customer service

Consumers find customer service experiences to be mixed, with starkly contrasting opinions. Many reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great communication, and great service, the driver (Daniel) arrived early to the pick up spot so we were ahead of time for leaving. Great journey and even stopped for a break when requested. We arrive... See more

Rated 5 out of 5 stars

We used UK Minibus Hire to book a transfer for a Corporate event. The booking process was very easy and our booking agent Katie was very helpful, dealing with any queries quickly and efficientl... See more

Rated 5 out of 5 stars

Really great find. The service from start to finish was superb, a very sensible price, a good mini bus and a very friendly and accommodating driver. We were kept up to speed on the booking throughout... See more

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ We hired a minibus for 11 people from UK Minibus Hire on the 6th of December for a children’s paintball trip, and the experience was absolutely fantastic. The driver arrived perfectl... See more



Contact info

4.5

Excellent

TrustScore 4.5 out of 5

426 reviews

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No recent history of asking for reviews

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4.5

All reviews

(426)

101 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic service

Fantastic service. Right on time for both journeys and made our trip completely seamless. One of our party left their phone on the bus on the return journey and they were amazing in finding it, keeping it safe and communicating with us to get a safe return

May 16, 2026
Unprompted review
Rated 5 out of 5 stars

A 10!!!

our driver was very, very kind and professional. One of the girls of our group left her belongings back at the hotel and he was very kind helping her and drove back to fetch her belongings. He was very punctual and the van was very clean. Excellent experience, will definitely hire again!!!

May 31, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Experience

Simon the driver made our day truly memorable. From the moment we boarded to when we departed, he showed exceptional care to all the passengers. Simon’s engaging stories and helpful directions throughout the journey made everyone feel included and added a special touch to the experience.

May 16, 2026
Unprompted review
Rated 4 out of 5 stars

Efficient booking service

Efficient booking service. Good communication with the exception of the Minibus going wasn’t aware we had 14 passengers plus baggage so some of us had to have luggage on laps. Sorted for return journey though. Would use again

May 14, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing

Claire was amazing, and even allowed us a change of schedule. Bus was comfortable and punctual. Thank you

May 28, 2026
Unprompted review
Rated 5 out of 5 stars

Everything went to plan

Everything went to plan. Bus on time on both journeys. Top class buses and spotlessly clean. Very happy. The girl in the office Sharon was Brilliant.
Thanks again.

May 6, 2026
Unprompted review
Rated 5 out of 5 stars

Such a lovely driver

Such a lovely driver, really kind and helpful. The bus was very clean and comfortable, and both our journeys were smooth and timely. Thoroughly recommended!

May 30, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service, would use again

Excellent service, new, clean, comfortable minibus and our driver, Mohammad was a lovely guy. Traffic out of London, and then on the M3 was a nightmare. What should have been a 2 hour journey took 4.5 hours and our driver never once complained, although he looked tired. We did have a rest break on the M3. Would definitely use this company again.

May 9, 2026
Unprompted review
Rated 5 out of 5 stars

Great service. Prompt & courteous.

Perfect for wedding pickup and late drop off. Good comms and payment method prior to the day. Clean and tidy minibus. Prompt & courteous driver. Proved adaptable when wedding evening do finished earlier than planned.

May 1, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic Service

Fantastic customer service from getting a quote to booking. Our driver was ready with plenty of time to spare and easy to contact when we wanted to return. Would definitely use again. Thank you.

April 18, 2026
Unprompted review

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