Uksoccershop Reviews

10,229

•

3.5

Activewear Store

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Review summary

Created with AI, based on recent reviews

Looking at 1,076 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently express great satisfaction with the quality of the items they receive, with many people finding the products authentic and well-made. People also appreciate the ordering process, describing it as simple, and many were pleased with fast or timely delivery experiences. However, some customers also noted significant inconsistencies with delivery speed, mentioning orders arriving much later than the promised windows. A few other people also felt that issues arose regarding product integrity after washing, such as lettering peeling, and some experienced problems with socks not arriving or with incorrect sizes being sent.

What people talk about most

Product

Customers consistently note ambiguous experiences with product quality and orders. While many reviewers... See more

Delivery service

Reviewers share mixed opinions regarding delivery service. Many customers report exceptionally fast shipping,... See more

Order

Users describe ambiguous interactions with order, highlighting a stark contrast between consumer experiences.... See more

Quality

Consumers find quality to be a point of appreciation, noting that the shirts are well-made and feature... See more

Service

Customers had ambiguous experiences with service, reflecting a wide range of differing opinions. Many... See more

Reviews shaping this summary

I ordered the shirt which was a very reasonable price , I received the shirt quite quickly . Definitely recommend.

I just ordered a jersey--I will let you know when it gets here! I rarely buy online (like, three purchases--in my lifetime), so I can happily report that the ordering was seamless. Sorry for your W... See more

Great! Easy ordering and quick delivery. Been looking for an authentic Iran National team football shirt with the Persian cheetah 🐆 on for ages. Arrived quickly and good quality with good communicat... See more

I've used UK soccer shop many times. Never disappointed. However on this occasion,, I purchased Spain away top with 19 and Yamal on the back. Unfortunately I got it and discovered it was too small for... See more

Answered by reviewers

Created with AI, based on reviewer opinions

Reviewers experienced poor customer service when things went wrong, noting ignored emails, unfulfilled orders, and delayed or missing refunds from Uksoccershop. However, a small number of customers reported positive experiences, mentioning that staff were helpful and understanding when sorting out order problems or returns.

Review sources•2 of 7

"Not great communication and not the kind of service I’d expect"

Only one item from my order arrived, and I wasn’t told the rest were on backorder. I had to email them myself just to find out what was going on.

What’s frustrating is that the same items are still showing as available on the website with next day delivery, so the whole thing feels quite misleading.

Not great communication and not the kind of service I’d expect.

April 30, 2026

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"Very poor customer service"

Didn’t recieve item I ordered. No communication. Very poor customer service. Wouldn’t use this company personally

June 10, 2026

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Yes, customers noted that unexpected costs can arise, specifically mentioning custom taxes and return shipping fees when sending items back.

Review sources•2 of 3

"You will pay custom taxes and the fees of return if you are not satisfied"

DO NOT BUY HERE
100% scam, Fake jerseys with serial number corresponding and good quality copy.
You will pay custom taxes and the fees of return if you are not satisfied.

November 20, 2025

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"e over 200 USD to ship back a shirt that cost me 114.30 USD. Does that even ma"

If you live in the United States or any country outside of the UK, DO NOT order from this vendor. I ordered a Real Madrid training top. I ordered an XXL, but it was too big. They make you understand that they are more than willing to accept returns, but what they don't tell you is that they won't provide a return label to send the item back. They ask you to place another order, which I did. Probably a mistake on my part, but I won't dwell on it. The order is currently enroute to the US. I knew I was going to have a bad experience with these people, when they tried to scam me out of 13.89 USD by making me understand that once I make said payment, via PayPal, I will get further instructions to ship item back. Once payment was sent and received, they sent me a document to fill out to include in the package being sent back, but no return label. They finally informed me that I would have to pay for the shipping myself. I asked for my 13.89 USD back. They ignored my emails. Did not reply back. It was only when I opened a claim with PayPal, that I was able to get the 13.89 USD refunded back to me after an investigation by PayPal. I proceeded to get quotes from the major carriers, USPS, UPS & FedEx. Each was charging me over 200 USD to ship back a shirt that cost me 114.30 USD. Does that even make sense to do, to anybody with half a brain? Of course it doesn't. I am convinced these people knew this. They knew the cost to ship was outrageous and people would rather not return the item, forcing them to keep the item. I decided I will not return the item. I will keep it and donate it. If I can donate it to a needy person and it brings a smile to someone, that's ok with me. They can keep my money. All that said, I will do what I have to do, to make people aware of their shady dealings. I will bring attention to this vendor via the media here in the states. I will make people aware that this vendor is NOT trustworthy.

December 11, 2025

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Yes, many customers found the products from UKsoccershop to offer good value for money, noting competitive prices and finding shirts cheaper than other outlets. However, a small group of reviewers felt the pricing was poor value, specifically mentioning receiving cheap-looking replicas or being overcharged for items.

Review sources•2 of 8

"Value for money and able to purchase the difficult tops to find"

Fast reliable service, good quality products. Value for money and able to purchase the difficult tops to find.
Well done 👍👍

November 12, 2025

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"Great value for money"

Great variety of items to chose from. Great value for money. Item came all the way from Mexico so it took a wee bit longer to arrive but that was expected. Really Really like this company. Thank UKsoccershop 😊

November 29, 2025

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Yes, the overwhelming majority of customers confirm Uksoccershop is a reliable and safe place to shop, highlighting quick delivery and good quality products. However, a small group of reviewers reported issues with product authenticity, poor quality items, and unhelpful customer service.

Review sources•2 of 8

"Quick shipping, good quality product and packaging"

Quick shipping, good quality product and packaging

August 22, 2025

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"Ordered shirts which were poor quality when delivered, they didn’t match the images online, eg"

Ordered shirts which were poor quality when delivered, they didn’t match the images online, eg. Poor colour print, not fitted/shaped to fit, cheap fabric.

Send back for a refund. Communication with seller was not fast but not terrible. Process was manual…I had to ‘request’ a refund via a paper form. Returnee items and received a refund about 10 days later.

Not a great advert for a UK based supplier who mentions high quality items on their website. Wouldn’t shop again.

September 15, 2025

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The vast majority of customers report fast delivery and clear tracking updates from Uksoccershop, often mentioning that orders arrive quickly or even early. However, a few reviewers experienced issues with next-day delivery options, citing poor tracking or delays when items were out of stock.

Review sources•2 of 7

"Top experience and super quick delivery"

Top experience and super quick delivery. Would definitely buy from Uksoccershop again

September 6, 2025

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"Huh really good they let you know everything when shipped how to track and about delivery great"

Huh really good they let you know everything when shipped how to track and about delivery great

September 10, 2025

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Company details

Activewear Store

Written by the company

UK Soccer Shop has been supplying football fans around the world since 2004. Over the past 20 years, we have shipped more than 2 million orders to customers across the UK and internationally. We offer one of the widest selections of football shirts, kits and merchandise online, covering major clubs and national teams alongside harder-to-find teams from around the world. We also provide personalised printing, allowing customers to add names, numbers and badges to many products. UK Soccer Shop is an independent UK business, and all merchandise is sourced through official brands and established suppliers. We value every customer’s feedback. Our team works continuously to improve our product availability, delivery communication and customer service, and we encourage customers to contact us directly if they need assistance with an order.

Contact info

3.5

Average

10K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 0% of negative reviews

Typically replies within 1 week

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All reviews

(10,229)

One of my best experiences buying online. I placed my order last Wednesday hoping to get my La Roja jersey in time for the World Cup final on Sunday. It arrived Friday afternoon! The item was just perfect.

July 18, 2026

Unprompted review

Jul 18, 2026

Quality shirt, exceptional service

Easy to order, very quick arrived within 2 working days, exceptional quality, and was kept informed by email at every step, definitely would use again

July 12, 2026

Unprompted review

Jul 18, 2026

Coventry City 5-6 years t-shirt

Many, many thanks 💙💙💙
Received my order today.
Wonderful!
Fast delivery, good communication, quality product, quality packaging, mails, tracking number.....
Amazing service !!!
Thank you guys!

July 18, 2026

Unprompted review

Jul 18, 2026

Customer service was excellent and…

Customer service was excellent and helped me when there were problems with my order

July 18, 2026

Unprompted review

Jul 17, 2026

Void this website IT IS A SCAM

Void this website. This is a scam. Paid for fast delivery and still waiting for dispatch. No reply from them and also not possible to cancel an order when is within 14 days of purchase. What a joke

July 14, 2026

Unprompted review

Jul 17, 2026

Awesome quality

Awesome quality, quick delivery, and. Easy experience overall

July 13, 2026

Unprompted review

Jul 17, 2026

Great quality shirt delivered in…

Great quality shirt delivered in superfast time, very pleased and I think it's very good value!

July 10, 2026

Unprompted review

Jul 17, 2026

Great shirts

Great shirts, well packaged, printing done well. Just a tad slow on the order processing and delivery.

July 13, 2026

Unprompted review

Jul 17, 2026

Poor service on returns

Purchased a shirt for a present and it’s poor quality and want to return it and get a refund. No reply as yet about returning the item and still waiting for news. Very disappointing, slow and lack of customer service. Would not recommend buying from here unless you want inferior service and quality.

July 17, 2026

Unprompted review

Updated Jul 28, 2026

Avoid. Waste of money.

Don't waste your money terrible quality doesn't feel very good also don't bother with the next day delivery your be waiting longer. Personally I would like to send it all back but doubt I'll get refund from them.
Just add an update on this.. So still waiting for refund messages i get back from them seems like they prolonging it. The messages I sent them has all the info they need but yet I get messages back saying they need more info which they've already received. 2 shirts were sent back which have the lettering peeling off with the cheap rubbish they use to stick them on.
Hopefully PayPal will be able to sort this out now as this is getting ridiculous. shirts have been sent back I've sent all the proof. Luckily I did a opening of the package on video showing lettering peeling off so easily.

July 16, 2026

Unprompted review

Jul 16, 2026

Genuine authentic product

Genuine authentic product, delivered on time

July 9, 2026

Unprompted review

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Uksoccershop Reviews

We use technology to protect platform integrity, but we don't fact-check reviews

Review summary

What people talk about most

Product

Delivery service

Order

Quality

Service

Reviews shaping this summary

Answered by reviewers

How does Uksoccershop handle customer service complaints when things go wrong?

Are there any hidden costs or unexpected fees when ordering from Uksoccershop?

Do reviewers feel that products from Uksoccershop offer good value for money?

Is Uksoccershop a legit and safe place to shop?

What are the delivery times and tracking experiences with Uksoccershop?

Company details

Written by the company

Contact info

Average

People also looked at

Jersey d'Or

Classic Football Shirts

Joom

Kitbag

Pro:Direct Sport

Subside Sports

TOFFS

Neniy

All reviews

Excellent quality football shirt and great delivery!

Easy to order

Exactly what it says on the tin

Fast and efficient service

Great shirts and service

Super happy with the kids kit we…

They have taken my money and not…

I didn’t want to have to do this but I…

Conundrum

So satisfied!

Quality shirt, exceptional service

Coventry City 5-6 years t-shirt

Customer service was excellent and…

Void this website IT IS A SCAM

Awesome quality

Great quality shirt delivered in…

Great shirts

Poor service on returns

Avoid. Waste of money.

Genuine authentic product

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