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Uksoccershop Reviews 

10,230
•
TrustScore 3.5 out of 5

3.5

Activewear Store
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Review summary

Created with AI, based on recent reviews

Evaluating 1,143 reviews, most reviewers were somewhat happy with their experience overall. Reviewers frequently praise the high quality of the merchandise received and express satisfaction with the ordering process being straightforward and selection being good. Many consumers found the transactions to be smooth, with some noting very quick dispatch and delivery times for their items. However, a few other people also felt that the delivery timelines are inconsistent, such as paying for next-day service only to wait several days. Some buyers mentioned receiving items that were not the correct design or had manufacturing flaws, like specific incorrect stripes on the shirt. Moreover, several people experienced significant issues with stock availability and order updates, including receiving items that were back-ordered without prior clear notice. Other issues noted involved difficulties in securing refunds or receiving items within expected windows.

What people talk about most

Product

People report ambiguous experiences with product, as feedback regarding quality and availability varies... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with experiences varying significantly among... See more

Order

Customers consistently note ambiguous experiences with order processes, highlighting a mix of swift... See more

Quality

Customers had positive experiences with quality, often describing items as top notch and amazing. Reviewers... See more

Service

Clients share ambiguous opinions on service, reflecting a significant split in their overall experiences.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I'm really happy with the shirt, after ordering and looking at some of the reviews, i did start to worry, because alot were quite negative. Whilst the delivery wasn't the quickest, looking at the time... See more

Rated 4 out of 5 stars

I ordered the shirt which was a very reasonable price , I received the shirt quite quickly . Definitely recommend.

Rated 5 out of 5 stars

Fabulous experience from start to finish. Bought retro Cardiff City shirt with name and number for a birthday gift. From ordering, to delivery (around 4 weeks, 5-6 weeks was advised so early) absolute... See more

Rated 5 out of 5 stars

Only supplier who could supply both sizes I wanted ✔️Goods arrived bang on time and properly packaged✔️ Price was competitive✔️First class on - line supplier✔️ Only negative - tried to visit new outl... See more

Answered by reviewers

Created with AI, based on reviewer opinions

Company details

  1. Activewear Store

Written by the company

UK Soccer Shop has been supplying football fans around the world since 2004. Over the past 20 years, we have shipped more than 2 million orders to customers across the UK and internationally. We offer one of the widest selections of football shirts, kits and merchandise online, covering major clubs and national teams alongside harder-to-find teams from around the world. We also provide personalised printing, allowing customers to add names, numbers and badges to many products. UK Soccer Shop is an independent UK business, and all merchandise is sourced through official brands and established suppliers. We value every customer’s feedback. Our team works continuously to improve our product availability, delivery communication and customer service, and we encourage customers to contact us directly if they need assistance with an order.

Contact info

3.5

Average

TrustScore 3.5 out of 5

10K reviews

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No recent history of asking for reviews

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Replied to 0% of negative reviews

Typically replies within 1 week

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3.5

All reviews

(10,230)

1,150 reviews in the last 12 months

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Rated 1 out of 5 stars

Avoid. Waste of money.

Don't waste your money terrible quality doesn't feel very good also don't bother with the next day delivery your be waiting longer. Personally I would like to send it all back but doubt I'll get refund from them.
Just add an update on this.. So still waiting for refund messages i get back from them seems like they prolonging it. The messages I sent them has all the info they need but yet I get messages back saying they need more info which they've already received. 2 shirts were sent back which have the lettering peeling off with the cheap rubbish they use to stick them on.
Hopefully PayPal will be able to sort this out now as this is getting ridiculous. shirts have been sent back I've sent all the proof. Luckily I did a opening of the package on video showing lettering peeling off so easily.

July 16, 2026
Unprompted review
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Rated 1 out of 5 stars

Terrible experience

Terrible experience. Ordered on july 6th, paid for next day delivery. Its now the 15th & still nothing. Id advise to never use these

July 15, 2026
Unprompted review
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Rated 1 out of 5 stars

I ordered an England shirt for next day…

I ordered an England shirt for next day delivery at a cost of £9 for next day delivery. 4 days later I am still waiting. Company is rubbish and all I’m getting told is that there waiting on a delivery of shirts. Shouldn’t be taking orders and peoples money especially at £140 which I’m now out of pocket for. Last email saying 28 days for delivery. AVOID AT ALL COSTS

July 11, 2026
Unprompted review
Rated 1 out of 5 stars

Don’t use this company is a scam!

Don’t use this company is a scam!! I am driving to their registered address this weekend to confront them.

42 Mote Hill, Hamilton, United Kingdom, ML3 6EF

Simon Pretswell the dirty scammer

July 14, 2026
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Rated 1 out of 5 stars

Order not sent

Still no kit. Ordered before the World Cup 9th June today is 14th July. The World Cup finishes Sunday. No order recieved. No refund. Takes a week for an email back

June 9, 2026
Unprompted review
Uksoccershop logo

Reply from Uksoccershop

Our team have reached out to you about your order. Your order was received at 7pm on 9th June and was dispatched at 11am on 10th June. Unfortunately, we subsequently received the package back from Royal Mail with a sticker on it saying your address was "incomplete/invalid". Our team have sent several messages requesting confirmation of the correct address, but have not received a reply. Please reach out to our customer service team so we can ship the order to the correct address, or refund it if you no longer want the item.

Rated 1 out of 5 stars

Avoid if you value quality and customer…

Avoid if you value quality and customer service. Our charity football kit order arrived with every shirt printed with the same number, despite providing a list of individual numbers. We also discovered that the sizing was incorrect across the order. The lack of quality control is unacceptable for a specialist football kit supplier. Even more disappointing was the lack of communication when we reported the issues. These errors put a charity event at risk and created unnecessary stress for everyone involved. Very poor experience.

July 10, 2026
Unprompted review
Rated 5 out of 5 stars

Took a while but super happy

So the order took fairly quick to ship and included multiple shirts, including a printed one. However, it got stuck for like 2 months at postnl center until I reached out to open an investigation for it. They were very helpful with it and the package started getting more updates finally just a few days after the investigation started.
From there shipping times were as expected and it has arrived safely and was packed well.
The shirts were all good and the printing was perfect
Would order again

July 10, 2026
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Rated 1 out of 5 stars

Brazil shirt with printing…

Received my Brazil shirt with printing on the back.
Wore the shirt on the same day, then noticed that one of the letters of the name had lifted.
Tried to iron it back down but didn’t work. I then removed all of the other letters and numbers from the shirt.
They are not printed but glued to the shirt with really weak adhesive.
Not impressed and won’t be buying any items from them in future!🤨

July 9, 2026
Unprompted review

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