After using UKSF’s kit at a few of the local gyms in my area and being impressed with the quality I decided to order a few bits.Just for those days where I’m pushed for time and want/need to get... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Stay well away from UKSF. We put all our trust in these when opening up our first gym. As you can imagine it’s nerve racking spearing the money you do when kitting out a full gym and making sure you... See more
I havw ordered 20kg to 50 kg hex dumbells over tha past 10 months from UK supreme fitness. And I must say the quality of the dumbells is great and at a great price. I also purchased a fixed bench whi... See more
Excellent service! Second time using them to help kit out our home gym. Placed a big order on the Sunday Night it arrived early Tuesday morning! Super efficient and stress free experience. Will be us... See more
Company details
Written by the company
UK Supreme Fitness specialise in supplying functional fitness equipment in the UK. Not only are we specialist strength and conditioning equipment suppliers but we also sell a range of kettlebells and gym equipment.
Contact info
Unit 27, Old Mill Road, BS20 7BX, Portishead, United Kingdom
- 01275 217070
- team@uksupremefitness.co.uk
- www.uksupremefitness.com
4.0
Great
113 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Apaling customer service!
Categories
My Reviews
My Settings
Help
LOG OUT
Alternate Text
Fiona Chapman
GB
For companies
Review of Fitness Superstore
Fiona Chapman
1 review
1 star: Bad
4 minutes ago
Terrible customer service
Terrible customer service! Been waiting for over a month for order and have been assured every week that it would definitely be there the following week, so, the following week arrives and.. No order, call them again, fed the same garbage still no show. This has been going on for a month! Order was for an 18th birthday present! We have received NO correspondence from them explaining why, we have done ALL the phoning to see where our order is. Have once again been assured for next week, however if no show next week trading standards will be informed as this is deceit.!! Not good enough! If they were honest enough from the outset and said there would very likely be delays, fair enough, but they haven't, they just keep saying the same nonsense. Very disappointing service.
June 12, 2020
Unprompted review
Advertisement
Excellent service, quality and communication
I ordered a 15kg bar during the April pre-order period. The guys called me up and advised it was out of stock but a 20kg bar was available at a better price. I took them up on the offer and although there was a slight delay caused by supply chain issues, the team were able to get the bar dispatched quickly and it arrived only 2 days after dispatch. Very impressed with the service, the quality is also excellent and was worth the wait. I found the guys I spoke to on the phone to be genuinely great people, very helpful and happy to give you a clear update on the status of the order. I’m surprised no one else has completed a review but I am proud to be the first as these guys deserve the 5 stars for their efforts during COVID19. Will order from them again for sure.
June 9, 2020
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.