UKToolbox Reviews 261

TrustScore 1.5 out of 5

1.4

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Rated 1 out of 5 stars

SENT A COUPLE OF MESSAGES TO THIS COMPANY WITH PICTURES OF THE DENT IN COFFEE GRINDER NO REPLY ,AWFUL SERVICE DO NOT BUY FROM THEM .IF IT STOPS WORKING I,M STUCK WITH IT .

Rated 1 out of 5 stars

Update...still not heard from UK Toolbox but checked with the courier and found out that the items were damaged in transit and destroyed. No one bothered to let us know. Now have to drive 25 miles... See more

Rated 1 out of 5 stars

I foolishly bought a car cover which I now want to return after reading that it needs to be removed and refitted every 3 days. This is despite it being 'fully breathable'. Now I realise that UKToolbox... See more

Rated 1 out of 5 stars

DO NOT USE - I ordered a bunch of work clothes to try on and send back the items that did not fit, the order was around £300, I send back around £150 worth in TWO SEPARATE PARCELS. Tom there says th... See more

Company details

  1. Tool Store

Information provided by various external sources

We are a committed team with customer satisfaction at our core. Available 7 days a week we are on hand to answer your questions from delivery enquiries to product information.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

261 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

The first time I’ve used these guy’s /I

The first time I’ve used these guy’s /I
Ordered the wrong size overalls ( maybe getting a bit older ). Excellent quality by the way- I called them up and spoke to a very helpful guy that told me to just return them which I did and received my new larger size within days of the original order- very happy , fast professional service and I look forward to my next order .

October 28, 2017
Unprompted review
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Rated 5 out of 5 stars

I received my item in amazing time and …

I received my item in amazing time and could not have been happier. The item wasn't a good fit and needed to be returned. I had an issue with the return which as soon as I notified UKToolbox about, I was contacted almost immediately and the problem resolved over the phone. Amazing service!! Thank you.

October 19, 2017
Unprompted review
Rated 4 out of 5 stars

Invalid discount code

Not impressed that I had a discount code which should have been valid but on using said not valid .The discount would have covered the delivery charge which would have been welcome.Other than that my order was a good price and delivered on time.

October 18, 2017
Unprompted review
Rated 1 out of 5 stars

Rubbish company

Update...still not heard from UK Toolbox but checked with the courier and found out that the items were damaged in transit and destroyed. No one bothered to let us know. Now have to drive 25 miles in the morning (and back again) to buy some retail. Such awful customer service - should be ashamed of themselves.

Oh Dear,
Ordered some floor paint on 9 October. Delivery was due in 2/3 working days. Emailed last night, 3 times today and left 3 messages in their overloaded voice mail. Decorators arriving tomorrow - I really wish i had gone to B&Q. Rubbish company!

October 18, 2017
Unprompted review
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