Ultralife Reviews 

68
•
TrustScore 1.5 out of 5

1.7

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Rated 1 out of 5 stars

Ordered Altralife products as part of an NHS program and found that the soups did not suit my stomach. Tried to contact altralife by phone and email to exchange the sealed untouched items for somethin... See more

Rated 2 out of 5 stars

Initially i tried using the website but it would not accept my password even though i checked it and it was correct. I then called my order in. The customer service, although polite, was quite bad. Ay... See more

Rated 1 out of 5 stars

I’ve been taking Ultralife Sleep Support for a week now and every morning I wake up feeling nauseous, shaking and headache all day. Plus dizziness. This has only started happening when I started this.... See more

Rated 2 out of 5 stars

I order 'tropical' misspelt on your packet as 'topical' and it is sour like lemons. So I order 'Orange' and it it sour like lemons, exactly same taste. There's something wrong with your quality contro... See more

Company replied

Company details

  1. Wellness Center

Information provided by various external sources

Ultralife offer nutritional products like atkins & low gi diet, antioxidants, detox diet drinks, dietary liquid mineral & multi vitamin supplements, shakes & healthy energy drink helps to lower cholesterol & boost immune system.


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1.7

Bad

TrustScore 1.5 out of 5

68 reviews

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1.7

All reviews

(68)

1 review in the last 12 months

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Rated 5 out of 5 stars

Speedy service provides slimmer shape

For a number of years I have used Slimshake to keep my "old age spread" under control, and it works. The Slimshakes are tasty as well as nutritious and the ordering and delivery service is excellent.
Many thanks

October 16, 2012
Unprompted review
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Rated 5 out of 5 stars

Fantastic

The products are great, the prices are reasonable, the delivery is prompt. What more could you ask for?!

October 8, 2012
Unprompted review
Rated 5 out of 5 stars

Fantastic service :-)

Super-fast delivery and the products are excellent. I highly recommend the Max sachets for an instant feeling of restoration when you're flagging or under the weather - they really work!

September 26, 2012
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Rated 5 out of 5 stars

A* Service!

Super fast delivery on affordable products that really do work. After I discovered Ultralife's "Fruit and Veg" and "Detox" supplements years ago, I have had bags loads more energy and people have commented on how healthy the colour of my skin looks now. I didn't have to change anything else in my diet or lifestyle apart from dropping tea and coffee but only because I found I didn't need them as a pick up any more.

August 27, 2012
Unprompted review
Rated 2 out of 5 stars

Inept

Initially i tried using the website but it would not accept my password even though i checked it and it was correct. I then called my order in. The customer service, although polite, was quite bad. Ayaisha had trouble calculating the total price for my goods- she tried several times without success- and then promised me next day delivery (it came 3 days later)

August 17, 2012
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Rated 5 out of 5 stars

Great products, frequent offers, easy to order

I used to order by phone - but dont always have free time during office hours - ordering on-line is easy at any time, the website is easy to navigate, any offers are easy to find. I recently needed to order some shakes just before going on holiday - changed the delivery address to where I was staying - arrived no problem! I did once have a damaged delivery but ultralife were great - and the issue was with the couriers not ultralife - they got it sorted - and I haven't had any problems since - so I can order from them with full peace of mind. As for the shakes - great value for money and better quality than a lot of similar products.

August 9, 2012
Unprompted review
Rated 2 out of 5 stars

Poor choice of delivery

I order online because I work full time and its hard for me to shop. therefore I need a delivery service that is prepared to deliver and not return to sender. They attempted twice to deliver, and have a very obscure way of trying to get in touch with you, neither the website or phone worked. i therefore cancelled my order after it was returned to yourselves after 4days. Suggestion, use parcel force or royal mail as they really try and deliver. 2) if people dont work they do not use web ordering, so meet your customers needs

July 15, 2012
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Rated 4 out of 5 stars

Speedy transaction

no issues with ordering from these guys, wouldn't hesitate to order again from them..
100% guaranteed

July 11, 2012
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Rated 2 out of 5 stars

Something wrong with your Quality Control!!

I order 'tropical' misspelt on your packet as 'topical' and it is sour like lemons. So I order 'Orange' and it it sour like lemons, exactly same taste. There's something wrong with your quality control, because a couple of the packets tasted OK in each batch. The rest are so sour they are hard to drink - very unpleasant!! You need to sort this out or I won't be ordering again. I have ordered 4 times now always the same.

July 11, 2012
Unprompted review
Ultralife logo

Reply from Ultralife

Hi Ian, I am really sorry you have been experiencing problems with our products. I can assure you that all our products are made with the highest quality ingredients and manufactured following stringent quality control procedures.

We also operate a satisfaction or money back guarantee policy, so if you ever less than 100% satisfied with our products then you can return them and we will give you a full refund.

Once again I do apologise and I hope that this does not deter you from ordering with us in future.

Rated 5 out of 5 stars

Great products, easy to use.

I love the '5 a day' drink! I give my children this, in addition to a halthy diet packed with fruit and veg. They all like the taste, and combined with their daily healthy diet this ensures they actually get around 10 portions of fruit and veg each day!

July 11, 2012
Unprompted review

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