Ordered Altralife products as part of an NHS program and found that the soups did not suit my stomach. Tried to contact altralife by phone and email to exchange the sealed untouched items for somethin... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Initially i tried using the website but it would not accept my password even though i checked it and it was correct. I then called my order in. The customer service, although polite, was quite bad. Ay... See more
I’ve been taking Ultralife Sleep Support for a week now and every morning I wake up feeling nauseous, shaking and headache all day. Plus dizziness. This has only started happening when I started this.... See more
I order 'tropical' misspelt on your packet as 'topical' and it is sour like lemons. So I order 'Orange' and it it sour like lemons, exactly same taste. There's something wrong with your quality contro... See more
Company replied
Company details
Information provided by various external sources
Ultralife offer nutritional products like atkins & low gi diet, antioxidants, detox diet drinks, dietary liquid mineral & multi vitamin supplements, shakes & healthy energy drink helps to lower cholesterol & boost immune system.
Contact info
2 thorne road, hd1 2jj, Huddersfield
- info@ultralife.uk.com
- www.ultralifeshop.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Informative and easy to use.
Used the site blind, but wasn't disappointed. Easy to use and informative about their products.
'nuff said!
Excellent customer service, great products too
Even when my pc was playing up I called and Ultralife dealt with the order straight away and I received my shake the following day.
I've always had great service and I love the low fat chocolate shake.
One request - could you use something other than polystyrene in your packaging?

Reply from Ultralife
5 Stars what more can I say
Easy to order
Good order tracking
Fast delivery
Very Good Product
Slim shake (Banana)
I really like this product because it is one of the only ones that is suitable for vegans and vegetarians and at 200 calories per serving its awesome.
My products always arrive on time as well
Steven Byrne
Products are top quality and are measured perfectly int sachets for perfect doses and convenience! Products i would highly recommend are NOX Pump Xtreme, Protein and Recovery! the taste is amazing in their products apart from NOX pump Xtreme but if you look for the results then the flavour (which isnt that bad) wont phase you! the customer service is also 5* as there always happy to talk to you and give samples if needed! and to top it off their delivery is always there! never had a problem with their service!
The nox pump is the future
The Nox pump is awesome, would highly recommend it. Great customer service and my items are always delivered on time.
James
I have used Ultralife's Xtreme Nox pump and i would like to say that it is amzaing product, taste is bad though, Customer services is really good , they sent me free sample too.
OUTSTANDING SERVICE
ULTRALIFE is a supplement manufacturer, their products are second to none, the website is easy to use and customer service excellent. Delivery is super quick and they give constant updates on your order. Well worth a visit for vitamins, detox or sport supplements, oh slimming products too. I will be using this company again and will recommend to friends.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







