Fast delivery and good communication. But we expect that these days anyway. So, what stands out? The shopping experience is excellent. Sorting by weight, price etc is easy. The recommendations fro... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Used Ultralight Outdoor gear a few times now and it is always a great experience. Delivery is always fast and reliable. Great prices and excellent quality products. Will keep coming back for sure.
I've chosen to use this company multiple times because they're almost always the best value I can find, they never quibble over returns and most importantly, the customer service is second to none. I... See more
So, I bought the Rab waist bag from these chaps, arrived quickly and all good until I used the supplied Rab bottle. Noted leaking from the mouth piece. I made contact with them and received a reply ve... See more
Company details
Information provided by various external sources
Ultralight Outdoor Gear is a venture concerned with the supply of outdoor clothing and equipment for backpacking, trekking, adventure racing and adventure travel. As our name suggests we are only interested in supplying lightweight, functional, best quality gear that supports the concept of backpacking, trekking and travelling unhindered by traditional heavy loads and masses of equipment.
Contact info
4.6
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Great company!
Very good first time buy.. Great price, speedy delivery and item as described.
Thanks!☆☆☆☆☆
February 3, 2024
Unprompted review
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Super gear super shop
December 18, 2023
Very fast delivery
Very fast delivery, I had to return the item, because i had ordered the wrong thing, but they refunded it immediately, I would highly recommend A⭐️
December 18, 2023
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Fast delivery and easy communication
Uncomplicated communication: It was easy to contact the shop directly for questions regarding my order and to get a reply immediately. The purchased item got shipped the same day and arrived only a few days later at my place. I can highly recommend this shop
December 7, 2023
Unprompted review
A great company to deal with. …
The item arrived when it was promised and was well packaged. A query with the supplier on another matter was dealt with quickly and they called me back with the answer.
Great company to deal with.
December 7, 2023
Unprompted review
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Seamless international transaction
Seamless international transaction, trustworthy and professional, highly recommended.
November 17, 2023
A company to trust!
I had never heard of this company before but they had what I was looking for and I thought I’d give them a go! They are excellent. My item was quickly dispatched (it took a while to reach me but that was 100% the fault of Royal Mail). Their communication is just as you’d wish, their products are great and their speed of dispatch is very fast. Would I recommend this company? I absolutely would. Will I purchase from them again? Without doubt. Really pleased with this firm.
November 17, 2023
Efficient check out/payment process.
Uncomplicated efficient order and payment process automatically giving 0% VAT rate for exports (and applying same ex-vat price for all customers), with free shipping.
November 17, 2023
Super-fast refund
Ordered a pair of lightweight boots but they were unsuitable for me so I posted them back on Saturday 25/11/23 and UOG refunded my money today 28/11/23
Outstanding service with no quibble refunds.
Thank you.
November 28, 2023
Unprompted review
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Friendly welcome and excellent advice
Friendly and knowledgeable welcome from staff who were eager to advise and offer lots of choices based on our needs. Nothing was too much trouble including making friends with our black Labrador!!!
October 18, 2023
Great kit from a great company 😃
October 18, 2023
Great advice and good prices
October 18, 2023
i've been buying from UOG for years and…
i've been buying from UOG for years and have always had top class rapid service
October 18, 2023
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Great customer service.
Great customer service.
Had reason to return a pair of Gortex trousers, no hassle at all & fully refunded.
October 18, 2023
Excellent service as usual and a great…
Excellent service as usual and a great range of reliable products
September 17, 2023
Excellent boots, Slow delivery
The boots are superb, however, delivery, which was supposed to be "next day" took from Sunday until Wednesday - and that when the order address was in a major UK city - Oxford
September 18, 2023
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